Maintenance Manager

FACILITIES MAINTENANCE MANAGER

Job Description

Position Overview:

The Facilities Maintenance Manager oversees maintenance of the interior and exterior of the assigned facility and is responsible for direct staff assigned in the support of facility maintenance. This role may be required to work closely with third party companies including but not limited to service providers, property management agencies and regulatory agencies. The Facilities Maintenance Supervisor will be required to manage projects within a defined budget and timeline and ultimately preserve the good condition of the property.

Responsibilities/Accountabilities:

• Conduct facility inspections to ensure good working conditions and anticipate upcoming repairs or maintenance

• Plan and coordinator necessary repairs in a way that balances disruption to the business, cost, and timeline

• Review utilities consumption and strive to minimize costs

• Supervise all facilities support staff (custodians, technicians, groundskeepers etc.) and external contractors

• Control activities like parking space allocation, waste disposal and building security

• Work collaboratively with other managers across the organization

• Respond to requests for maintenance in a timely manner

• Maintain service contracts and departmental budgets

• Manage the upkeep of equipment and supplies to meet health and safety standards

Skills/Knowledge:

• Proven experience as facilities supervisor or relevant position

• Well-versed in technical operations and facilities management best practices

• Knowledge of basic accounting and finance principles

• Excellent verbal and written communication skills

• Excellent organization and leadership skills

• Good analytical/ critical thinking and problem-solving skills

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Must have High School Diploma or GED. AA or Technical degree preferred, 0-2 year's customer service, or general business experience preferred. Prior knowledge of general maintenance applications and terminology is highly desirable but not required.

Computer Skills:

Proficiency with Microsoft® Word, Excel, and Outlook software applications. Will be expected to develop proficiency with Apple iOS.

Communication Skills:

Excellent verbal and written English language skills are required as well as good public relations, public speaking, and customer service skills. Ability to read, interpret, understand, and explain documents such as sales processes, product specifications or warranty manuals. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers, and managers. Must display excellent phone and email etiquette. Must be able to present appropriate attitude for the situation when interacting with customers or coworkers.

Professional Skills:

Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust, respect, and confidence of customers, coworkers, and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflict in the best interests of the business and our customers.

Mathematical Skills:

Ability to subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra, geometry, and general business math.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time commitment required of this position will vary based on business needs.

Work Environment:

Work environment with this job includes a combination of manufacturing and warehouse type environment as well as typical office environment. The noise level of this job is typically moderate but varies depending on the location of the facility. Employees in office positions will be required to work in various areas of the facility within a given normal workday.

FACILITIES MAINTENANCE MANAGER

Job Description

Position Overview:

The Facilities Maintenance Manager oversees maintenance of the interior and exterior of the assigned facility and is responsible for direct staff assigned in the support of facility maintenance. This role may be required to work closely with third party companies including but not limited to service providers, property management agencies and regulatory agencies. The Facilities Maintenance Supervisor will be required to manage projects within a defined budget and timeline and ultimately preserve the good condition of the property.

Responsibilities/Accountabilities:

• Conduct facility inspections to ensure good working conditions and anticipate upcoming repairs or maintenance

• Plan and coordinator necessary repairs in a way that balances disruption to the business, cost, and timeline

• Review utilities consumption and strive to minimize costs

• Supervise all facilities support staff (custodians, technicians, groundskeepers etc.) and external contractors

• Control activities like parking space allocation, waste disposal and building security

• Work collaboratively with other managers across the organization

• Respond to requests for maintenance in a timely manner

• Maintain service contracts and departmental budgets

• Manage the upkeep of equipment and supplies to meet health and safety standards

Skills/Knowledge:

• Proven experience as facilities supervisor or relevant position

• Well-versed in technical operations and facilities management best practices

• Knowledge of basic accounting and finance principles

• Excellent verbal and written communication skills

• Excellent organization and leadership skills

• Good analytical/ critical thinking and problem-solving skills

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Must have High School Diploma or GED. AA or Technical degree preferred, 0-2 year's customer service, or general business experience preferred. Prior knowledge of general maintenance applications and terminology is highly desirable but not required.

Computer Skills:

Proficiency with Microsoft® Word, Excel, and Outlook software applications. Will be expected to develop proficiency with Apple iOS.

Communication Skills:

Excellent verbal and written English language skills are required as well as good public relations, public speaking, and customer service skills. Ability to read, interpret, understand, and explain documents such as sales processes, product specifications or warranty manuals. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers, and managers. Must display excellent phone and email etiquette. Must be able to present appropriate attitude for the situation when interacting with customers or coworkers.

Professional Skills:

Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust, respect, and confidence of customers, coworkers, and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflict in the best interests of the business and our customers.

Mathematical Skills:

Ability to subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra, geometry, and general business math.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time commitment required of this position will vary based on business needs.

Work Environment:

Work environment with this job includes a combination of manufacturing and warehouse type environment as well as typical office environment. The noise level of this job is typically moderate but varies depending on the location of the facility. Employees in office positions will be required to work in various areas of the facility within a given normal workday.

---