Dispatcher - Van Trans Bronx

3 weeks ago


Bronx, United States Beacon Mobility Full time

WE Business Management, Inc.

Job Responsibility

  • Coordinate and assign drivers, attendants and vehicles to regularly scheduled home-to-school runs, adult day program, special charters and field trips.
  • Maintain routes, assist drivers and resolve schedule problems for the purpose of ensuring all routes are covered.
  • Resolve and/or recommend solutions to incidents, complaints and/or accidents.
  • Provide customer service calls and follow up.
  • Prepare documentation (i.e. incident reports, etc.) for the purpose of providing written support and/or conveying information.
  • Review GPS for payroll accuracy and compliance.
  • Communicate with automotive maintenance team for vehicle maintenance, repairs and DOT scheduling.
  • Communicate with Safety Supervisors for safety related issues, disciplinary actions and follow up training classes.
  • Communicate with 19A Supervisors to ensure driver and bus attendant compliance.
Qualification:
  • One (1) year prior dispatching experience at a school bus company or equivalent preferred.
  • Computer proficient in MS Office (i.e. Word, Excel).
  • Possess excellent communication and customer service skills (both verbal and written).
  • Good problem solver and strong abilities in crisis management.
  • Organized and detailed work habits.


Starting Rate: $20.00 per hour

We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut.

A major part of our company's repertoire includes special needs transportation and services for wheelchair-bound individuals.

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