Scheduler

1 week ago

Beaumont, United States Arrowhead Orthopaedics Full time

Job Type

Full-time

Description

Patient Services Representative (Appointment Scheduler)

It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients' needs and preferences. To ensure that we hire and retain the quality of staff needed for implementing our philosophy of service, we have adopted the following job description for this position. The position requires that the employee be available forty hours per week, and that also the employee be flexible in his/her schedule to provide efficient service for the group. The employee however, will be expected to work no more than five days per week. Many of the responsibilities require that you have a working knowledge of computers and the ability to learn the proper use of the programs utilized in this office, or those that which may be necessary to meet the needs of the practice. The hours, pay scale, and benefits will be defined as agreed upon.

BASIC FUNCTION: Under the supervision of the Patient Services Supervisor, the Patient Services Representative (Schedulers) shall be responsible to schedule and monitor their assigned physicians' schedules to ensure that their physicians are fully booked but also in accordance with the AO's 20 minute wait time policy.

RESPONSIBILITIES: Work is primarily performed in the Clinic located in Arrowhead Orthopaedics' offices. The duties of the Patient Services Representative (Schedulers) are of high volume, and the quality of duties performed is needed to be at a high level. The employee will come into contact on a daily basis with confidential patient files. The Patient Services Representative (Schedulers) must be able to handle this information with the highest degree of privacy, discretion, and professionalism. The Patient Services Representative (Schedulers) is responsible for accomplishing the duties set forth below:

General Clerical Activities (There may be other duties required of this position not listed below):

  1. Answer phones and schedule patient appointments.
  2. Create patients' work status.
  3. Call for reports / referrals and authorizations
  4. Prepare PCP letters for assigned providers.
  5. Send out new patient packets.
  6. Coordinate peer to peer calls for physicians.
  7. Call interpreter to inform him/her of their patient appointments.
  8. Check on faxes and keep correspondence current.
  9. Perform other responsibilities as may be called on by the Patient Services Supervisor.
  10. Create charts.
  11. Relate messages to PA's and Doctors.
  12. Basic insurance verification.
  13. Scan and route paperwork into patient charts
  14. Based on the location of the appointment scheduler's desk, one may be needed/expected to assist with the front desk when staff is short-handed or behind. The assistance may range front greeting patients, asking them to sign in, answer simple questions: restroom locations, time, etc.
  15. If the check-out representative is away from their desk, the scheduler may be asked to fill in until another returns.
RELATIONSHIPS: The Patient Services Representative (Schedulers) should observe and conduct the following relationships:
  1. The employee shall be responsible directly to the Patient Services Supervisor. The employee shall report to the Patient Services Supervisor and his/her assignees any progress, reports, requests, concerns, problems, and/or expectations in relation to the responsibilities of the position. Such communication may be verbal or written as deemed necessary by the employee or as directed by the Patient Services Supervisor or his/her assignee.
  2. The employee shall interact with other office and clinical staff in the Practice. Such interactions should be collegial, professional, and contributing to the safety and pleasantness of the work environment at Arrowhead Orthopaedics.
  3. The employee shall interact with patients, medical groups, adjustors, nurse case managers, hospitals, and Primary Care Physicians and their offices. Such communication should always reflect the total commitment of the office to quality care and customer satisfaction. All communication should be professional and any unresolved conflicts are to be reported to the Patient Services Supervisor.
This job description in no way states or implies that these are the only duties to be performed by this employee. The Patient Services Representative (Scheduler) will be required to follow any other instructions and to perform any other related duties as assigned by the supervisor and his/her assignees. Arrowhead Orthopaedics reserves the right to update, revise or change this job description and related duties at any time.

Requirements

Skill Requirements:
  1. Education: High school diploma or equivalence.
  2. The ability to type 40 words per minute.
  3. Skill in operating a computer and scanner, as well as software programs including Microsoft Outlook and preferably Practice Partner.
  4. Telephone etiquette, superior customer service, and professional communication skills are required.
  5. Must be flexible and able to multitask in a stressful setting.
  6. Bilingual English/Spanish
Typical Physical Demands:
  1. Requires sitting and walking, with daily occasional stooping, reaching, and bending.
  2. Occasional lifting up to thirty pounds.
  3. Hearing must be in the normal range for telephone and personal communication.
  4. Requires manual dexterity sufficient to operate keyboards and other office equipment.


Salary Description

$21+

  • Planning and Scheduling Team Leader

    3 weeks ago

    Beaumont, Texas, United States Indorama Ventures Full time

    Job Title: Planning and Scheduling Team LeaderWe are seeking a highly skilled Planning and Scheduling Team Leader to join our team at Indorama Ventures Oxides & Derivatives in Port Neches, Texas.Job Summary:The Planning and Scheduling Team Leader will play a key role in ensuring routine maintenance work, small outages, and projects are performed efficiently...

  • Senior Caregiver's with flexible schedules

    3 days ago

    Beaumont, United States Comfort Keepers Full time

    Flexible work close to home, whether you live in Riverside, Corona, Moreno Valley, and the Inland Empire Are You Ready Make a difference in the lives of others?... With Comfort Keepers, you get paid to bring joy to others. You can't put a price tag on that.  We have Weekday, Weekend, Evening, and Overnight shifts available for Caregivers and we are...

  • Maintenance Planning and Scheduling Team Leader

    3 weeks ago

    Beaumont, Texas, United States Indorama Ventures Full time

    Job DescriptionIndorama Ventures is seeking a skilled Planning and Scheduling Team Leader to join our team in Port Neches, Texas.This role plays a key part in the organization by ensuring routine maintenance work, small outages, and projects not managed by the T&I group are performed efficiently, effectively, and at the lowest optimal cost with minimal...

  • Scheduling Coordinator

    3 weeks ago

    Beaumont, Texas, United States Christus Health Full time

    pbJobSummary:/b/ppWeareseekingaskilledSchedulingCoordinatortojoinourteamatChristusHealth.AsaSchedulingCoordinator,youwillberesponsibleforschedulingoutpatientservices,ensuringtimelyresolutionofworkqueueactivity,andmaintainingaccuratepatientdemographicandinsuranceinformation./ppbKeyResponsibilities:/b/pulliMonitorworkqueueactivitytoensuretimelyresolution/liliD...

  • Project Management Intern

    3 weeks ago

    Beaumont, Texas, United States Bo-Mac Contractors, LTD Full time

    Project/Construction Management InternBo-Mac Contractors, Ltd. is seeking a highly motivated and detail-oriented Project/Construction Management Intern to join our team in the Beaumont, TX area. As a key member of our project team, you will assist in establishing project schedules, work tasks, and ensure the most efficient, safe, and economical form systems...

  • Maintenance Planner

    3 weeks ago

    Beaumont, Texas, United States Hargrove Engineers and Constructors Full time

    About Hargrove Engineers and ConstructorsHargrove supplies unparalleled services in engineering, procurement, construction management, and technical services in the industrial, commercial, and government sectors. With over 2,000 Teammates across the US, we build long-term support relationships in the energy generation, manufacturing, research and...

  • Maintenance Planner

    4 weeks ago

    Beaumont, Texas, United States Hargrove Engineers and Constructors Full time

    About the RoleHargrove Engineers and Constructors is seeking a skilled Maintenance Planner to join our team. As a key member of our operations team, you will be responsible for planning and scheduling heavy industrial engineering projects, monitoring project costs, and estimating projects.Key ResponsibilitiesDevelop schedules and analysis for contract...

  • Port Operations Manager

    3 weeks ago

    Beaumont, Texas, United States Carlsen Mooring & Marine Services LLC Full time

    Job DescriptionCarlsen Mooring & Marine Services LLC is seeking a highly skilled Port Operations Manager to join our team. The successful candidate will be responsible for directing and coordinating activities of Launch Operations and Scheduling to attain departmental goals and objectives.Key Responsibilities:Coordinate with Scheduling Coordinator for...

  • Senior Industrial Construction Project Manager

    3 weeks ago

    Beaumont, Texas, United States Michael Page Full time

    About the RoleAs a Senior Construction Project Manager, you will be responsible for overseeing the execution of industrial construction projects from start to finish. This includes managing project schedules, budgets, and profitability, as well as collaborating with other project managers and the team to develop and refine project schedules. You will also be...

  • Registered Nurse, Acute Orthopedic Unit

    4 weeks ago

    Beaumont, United States CHRISTUS Health Full time

    Description PRN - Tier Plan available - Flexible Schedule Tier 1: Base rate off experience, 3 shifts in a 6 week schedule Tier 2: $40/hr for 6 shifts in a 6 week schedule Tier 3: $45/hr for 12 shifts in a 6 week schedule Tier 4: $50/hr for 18 shifts in a 6 week schedule Shift Differentials also apply for nights and weekends Summary: This 36-bed Orthopedic...

  • Registered Nurse, Acute Orthopedic Unit

    3 months ago

    Beaumont, United States Christus Health Full time

    DescriptionPRN - Tier Plan available - Flexible Schedule!!!Tier 1: Base rate off experience, 3 shifts in a 6 week scheduleTier 2: $40/hr for 6 shifts in a 6 week scheduleTier 3: $45/hr for 12 shifts in a 6 week scheduleTier 4: $50/hr for 18 shifts in a 6 week scheduleShift Differentials also apply for nights and weekends!Summary:This 36-bed Orthopedic...

  • Registered Nurse, Step-Down/Cardiac Unit

    2 weeks ago

    Beaumont, United States Christus Health Full time

    DescriptionPRN - Tele Tier Plan available - Flexible Schedule!!!Tier 1: Base rate off experience, 3 shifts in a 6 week scheduleTier 2: $40/hr for 6 shifts in a 6 week scheduleTier 3: $45/hr for 12 shifts in a 6 week scheduleTier 4: $50/hr for 18 shifts in a 6 week scheduleShift Differentials also apply for nights and weekends!Summary:The IMC...

  • Registered Nurse, Acute Trauma Medsurg

    4 weeks ago

    Beaumont, United States CHRISTUS Health Full time

    Description PRN - Tier Plan available - Flexible Schedule Tier 1: Base rate off experience, 3 shifts in a 6 week schedule Tier 2: $40/hr for 6 shifts in a 6 week schedule Tier 3: $45/hr for 12 shifts in a 6 week schedule Tier 4: $50/hr for 18 shifts in a 6 week schedule Shift Differentials also apply for nights and weekends Summary: The Acute Trauma Medical...

  • Registered Nurse

    3 weeks ago

    Beaumont, Texas, United States Christus Health Full time

    Job SummaryThis is a PRN position available for a Registered Nurse in our 5West MedSurg unit. The ideal candidate will have a strong background in patient care and be able to work effectively in a fast-paced environment.Job DescriptionTier Plan OverviewWe offer a flexible schedule with four tiers of compensation based on the number of shifts worked in a...

  • Registered Nurse, 5West Medsurg

    4 weeks ago

    Beaumont, United States Christus Health Full time

    DescriptionPRN - Tier Plan available - Flexible Schedule!!!Tier 1: Base rate off experience, 3 shifts in a 6 week scheduleTier 2: $40/hr for 6 shifts in a 6 week scheduleTier 3: $45/hr for 12 shifts in a 6 week scheduleTier 4: $50/hr for 18 shifts in a 6 week scheduleShift Differentials also apply for nights and weekends!Summary:This is a NEW 15-bed unit...

  • Project Manager

    3 weeks ago

    Beaumont, Texas, United States Enterprise Products Partners Full time

    Project Manager - Pipeline OperationsEnterprise Products Partners L.P. is a leading North American provider of midstream energy services. We are seeking a highly skilled Project Manager to join our team in Beaumont, Texas.Key Responsibilities:Manage multiple projects at facilities and terminals, ensuring timely completion and within budget.Coordinate and...

  • Project Management Intern

    3 weeks ago

    Beaumont, Texas, United States Bo-Mac Contractors, LTD Full time

    Project/Construction Management InternBo-Mac Contractors, Ltd. is seeking a highly motivated and detail-oriented Project/Construction Management Intern to join our team in the Beaumont, TX area. As a Project/Construction Management Intern, you will assist the project team in establishing project schedules and work tasks, support the planning and estimating...

  • Registered Nurse, Acute Trauma Medsurg

    4 weeks ago

    Beaumont, United States Christus Health Full time

    DescriptionPRN - Tier Plan available - Flexible Schedule!!!Tier 1: Base rate off experience, 3 shifts in a 6 week scheduleTier 2: $40/hr for 6 shifts in a 6 week scheduleTier 3: $45/hr for 12 shifts in a 6 week scheduleTier 4: $50/hr for 18 shifts in a 6 week scheduleShift Differentials also apply for nights and weekends!Summary:The Acute Trauma Medical...

  • Registered Nurse

    2 months ago

    Beaumont, United States Christus Health Full time

    *About us*CHRISTUS Health is non-profit Catholic Hospital. Our care is driven by our mission statement, to extend the healing ministry of Jesus Christ. Our department promote a team atmosphere with a focus on patient-centered care. We offer flexible scheduling and an engaging enviroment by promotion education and leadership among our teams.\*Job Summary\*We...

  • Registered Nurse

    2 weeks ago

    Beaumont, United States Christus Health Full time

    *About us*CHRISTUS Health is non-profit Catholic Hospital. Our care is driven by our mission statement, to extend the healing ministry of Jesus Christ. Our department promote a team atmosphere with a focus on patient-centered care. We offer flexible scheduling and an engaging enviroment by promotion education and leadership among our teams.\*Job Summary\*We...