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Human Resources Coordinator

4 months ago


Chelsea, United States Roca Full time
About Roca

Roca’s mission is to be a relentless force in disrupting incarceration, poverty and racism by partnering with young adults, the police, and systems at the center of urban violence to create safety, address trauma, and find hope.

Roca is a fast-paced, data-driven, and relentless organization that annually serves nearly 1,300 young people at the center of urban violence – the young people most likely to shoot or be shot. Founded just outside of Boston in 1988, Roca operates a nationally acclaimed Intervention Model with five sites in Massachusetts, one in Hartford, CT and one in Baltimore, Maryland.

Over 35 years, Roca has learned that to impact urban violence, we must work directly with the young people and systems at the center of it. Roca’s Intervention Model engages this population of very high-risk young adults in an intensive four-year program to address trauma, teach life-saving cognitive-behavioral skills, and break the cycle of incarceration and poverty that traditional youth programs alone can’t break. And, because it takes all of us, Roca also helps institutions like police and state agencies change the way they work with young people who are traumatized and living at the intersection of gangs, drugs, poverty, violence, immigration challenges, and involvement with multiple public systems.

Roca’s approach is rooted in understanding brain development, neuroplasticity, and the impact of trauma on the brain; the Intervention Model is built on the foundational theories of Cognitive Behavioral Theory, Stages of Change and Systems Change.

Roca is in a period of tremendous growth as we continue to expand our direct service work, lead policy and system change initiatives in Massachusetts and Maryland, and increase our national footprint through the Roca Impact Institute. Complementing our direct service work, the Roca Impact Institute is the coaching arm of our work that scales Roca’s work to cities across the U.S. that are seeking proven approaches to community violence intervention. The Impact Institute enters into intensive, on-the-ground coaching partnerships, showing communities how to implement our research-based, trauma-informed approach violence intervention.

Position Overview:

This position will directly report to the Director of HR and Talent Management. The Human Resource Coordinator completes all administrative duties for the human resources department, including record-keeping, file maintenance and HRIS entry. This position aids with and facilitates the human resource processes at all business locations.

Duties/Responsibilities:
  • Performs New Hire Orientations.
  • Enters, maintains and/or processes all staff and participants information in the payroll/HR system; information may include hourly rates, salaries, deductions and withholdings, address changes and other information.
  • Create and maintain employee and participants files, both active and inactive.
  • Support in administration of health and welfare plans, including enrollments, changes and terminations.
  • Performs customer service functions by answering employee requests and questions.
  • Completes Forms I-9, verifies I-9 documentation and maintains I-9 files.
  • Submits online investigation requests and assists with new-employee background checks.
  • Reconciles benefits statements.
  • Support audits of payroll, benefits or other HR programs.
  • Assists with processing of terminations.
  • Makes photocopies; mails, scans and emails documents; and performs other clerical functions.
  • Files documents into appropriate employee files.
  • Assists or prepares correspondence as requested.
  • Processes mail.
  • Prepares status change forms and letters as well as offer letters
  • Assemble and update new hire packages and ensure all related documentation and forms are current.
  • Assists with Payroll, as needed. Reviews bi-weekly payroll.
  • Completes verifications of employment for staff and participants.
  • Performs other related duties as assigned.
Required Skills/Abilities:
  • Demonstrated high level of confidentiality.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Working understanding of human resource principles, practices and procedures.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
  • Proficient in the use of ADP HRIS system.
Education and Experience:
  • Bachelor's degree in human resources or related field and/or equivalent experience.
  • 1-3 years of human resources related experience.
  • ADP Workforce knowledge
  • SHRM-CP credential preferred
  • Bilingual in Spanish/English preferred
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.