Network Engineer L3

4 days ago


Menlo Park, United States VDart Full time
Role: Network Engineer L3

Location: Menlo Park CA

Key Responsibilities:
  • Escalation point for Tier III support issues that are escalated from Tier I and II
  • Provide Infrastructure services in all areas needed: LAN, WAN, cloud environments, network security and network monitoring, configuration and troubleshooting
  • Working with our business and the engineering team to successfully implement secure LAN/WAN, wireless, and Data Center network solutions
  • LAN and Data Center Fabric routing and switching design, configuration and deployment in small to very large environments
  • WAN routing design, configuration and deployment in small to very large environments
  • Provide network engineering consulting services, including: assessment, design and implementation of secure network products/solutions
  • Apply vendor best practices to client environments under your management
  • Assist the design, development, implementation and ongoing management of client infrastructure and systems
  • Identify, diagnose, and resolve network problems including network connectivity, traffic utilization
  • Interface with third party vendors
  • Utilize exceptional interpersonal and customer service skills to improve and maintain client relationships
  • Campus LAN/WAN routing and switching solutions (Cisco is a must, Nexus strongly preferred)
  • Load balancing/Acceleration solutions (Citrix) a plus
  • Network Access Control, including Cisco Identity Services Engine (ISE) implementation design, configuration, and deployment is a plus
  • RF design & Wireless LAN Surveys
  • RF Troubleshooting and tuning
  • Cisco WLAN (WLCs, Prime)
  • Provide after-hours coverage as part of an on-call rotation schedule and for client upgrades
  • Maintain, develop and grow client documentation
  • Assist with monthly reports, and recommendations for Managed Services Clients
  • Stay current with industry and technology news, trends and best practices
What we're looking for:
  • 10+ years IT experience
  • Prefer at least CCNP-level (Cisco Certified Network Profession) & working knowledge
  • Bachelor's degree in a technical discipline, or equivalent work in an IT related field.
  • Excellent troubleshooting and analytical skills
  • Ability to prioritize and manage time effectively
  • Passionate about, and dedicated to the client experience
  • Excellent written and verbal communication skills
  • Outstanding attention to detail
  • Strong documentation skills
  • Communications (Written and Oral) - Communicates well. Writes clear, precise, well-organized documents.
  • Analysis Skills - Identifies significant problems and opportunities. Analyzes problems and people in depth.
  • Team Player - Reaches out to peers. Overcomes we-they. Leads peers to do what is best for company.
  • Ideal candidate will be teamwork-oriented, passionate about technology and possess an excellent work ethic and communication skills.
  • Any MSP or Professional Services experience would be beneficial
4+ years of networking experience, including configuring, analyzing & troubleshooting enterprise networks

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