IT Specialist

Company Description

Founded in 2000 locally owned and operated, RbM Services is a growing turn-key design, manufacture, and service solution provider for medical devices in Tennessee's Technology Corridor. With over 100 years of combined experience in the medical device industry, our management staff has extensive experience in intellectual property development, contract design, product development, field service support, and product support of medical devices and laboratory instrumentation. Our team is passionate and even obsessed with providing solutions that deliver cutting-edge technology that improves patient experiences and outcomes. Our passion lies in the pursuit of perfection. We value our employee family and foster opportunities for us to engage in meaningful connections and we reward employees who exceed expectations.

Position Summary

The IT Specialist will be responsible for managing and supporting the company's IT infrastructure, including servers, networks, and storage systems. This role involves ensuring the stability, security, and efficiency of our IT environment.

Job Duties:

1. Assign and configure IT equipment for new hires, including computers, phones, and other necessary peripherals.
2. Ensure new hire IT equipment is properly set up and ready for use on their first day.
3. Monitor and maintain IT infrastructure, including servers, networks, and storage systems.
4. Troubleshoot and resolve infrastructure-related issues in a timely manner.
5. Perform regular system updates, patches, and backups.
6. Assist in the design and implementation of new IT infrastructure projects.
7. Ensure the security and integrity of the IT infrastructure.
8. Document infrastructure configurations, processes, and procedures, obtain an inventory of IT equipment and manage the lifecycle of hardware assets.

• Associates' degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT infrastructure support or a similar role.
• Experience in managing a Windows server environment.
• SQL Database support.
• Strong knowledge of server and network administration.
• Familiarity with virtualization technologies
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.

• As a full-time team employee, you are eligible for all RbM Services benefits, including medical, dental, vision, long-term, short-term disability, 401k, PTO, 10 paid holidays, etc.
• All your information will be kept confidential according to the EEO guidelines