Dispatcher - Same Day Courier Service

3 weeks ago

Atlanta, United States Courier Connection Full time

Dispatcher - Same Day Courier Service

Courier Connection is seeking a full-time dispatcher to join our operations team in Atlanta.

This position is responsible for ensuring that contract drivers are dispatched to each pick-up and delivery destination within an agreed upon schedule.   It is important that the individual can handle multiple tasks simultaneously and accurately recall and document appropriate information in the dispatch system. This position may alternate between dispatching and customer service duties based on daily business requirements.  This position will involve contact with contract drivers (owner/operators) and with customers daily.

Hiring Immediately for day shift position

Essential Duties and Responsibilities:

  • Assign drivers shipments and monitor driver activity to best meet specified pick up and delivery schedule.
  • Real Time follow-up with contract drivers on all pickups and deliveries. While in transit, follow up with the driver to gain insight into arrival times.
  • Manage driver and delivery related issues.
  • Re-route drivers as needed to ensure on-time pick-up and delivery.
  • Stay updated with contract driver on duty/off duty out status.
  • Communicate via phone and dispatch software as needed with drivers to ensure that customer expectations are achieved.
  • Responsible for executing delivery instructions based upon appointment schedule required by customer.
  • Maintain proficiency in using computer tools, driver tracking tools and other common office equipment and software.
  • Fill out and complete the transfer sheet as needed.
  • Manage problems related to customer information errors, i.e. wrong zip code, incorrect phone numbers, wrong delivery or pickup time, etc.
  • Respond to drivers who experience shipment discrepancies i.e. order says 4 boxes to pick-up and when driver arrives there are 7 boxes.
  • Update customers regarding estimated delivery or pick-up time (ETA) or notification of late pick-up or delivery
  • Provide timely customer service problem resolution, complete customer review for all late deliveries or outstanding issues.
  • Provide directions and maintain constant communication with drivers. Be available as a resource for drivers to answer any questions they may arise. Proactively inform them of traffic issues and other obstacles that may interfere with their ability to provide the requested service.
  • Maintain BOL, paperwork, collect POD’s and Manifests as required for assigned shift.
  • Take inbound calls as necessary, route call internally to sales, billing, or other internal staff.
  • Other duties as assigned.

  • Dispatcher - Same Day Courier Service

    4 weeks ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionDispatcher - Same Day Courier ServiceCourier Connection is seeking a full-time dispatcher to join our operations team in Atlanta. This position is responsible for ensuring that contract drivers are dispatched to each pick-up and delivery destination within an agreed upon schedule.   It is important that the individual can...

  • Dispatcher - Same Day Courier Service

    3 days ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionDispatcher - Same Day Courier ServiceCourier Connection is seeking a full-time dispatcher to join our operations team in Atlanta. This position is responsible for ensuring that contract drivers are dispatched to each pick-up and delivery destination within an agreed upon schedule.   It is important that the individual can...

  • Employee Delivery Driver

    2 months ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionMedical Delivery Driver CC Last Mile a leading provider of same day delivery service is expanding its operations in the Atlanta area and we’re looking for a customer service driven individuals to join our driving team. The Driver position is responsible for safely driving a vehicle for the purpose of delivering medical...

  • Employee Delivery Driver

    2 months ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionMedical Delivery DriverCC Last Mile a leading provider of same day delivery service is expanding its operations in the Atlanta area and we’re looking for a customer service driven individuals to join our driving team. The Driver position is responsible for safely driving a vehicle for the purpose of delivering medical products...

  • Independent Contractor Driver

    2 months ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionWe are currently contracting Courier drivers for day, night and weekend shifts. We are looking for the following vehicle types: Cars and Small SUV 's. This is a 1099 position with weekly settlements.Work Hours Available: We are 24/7/365 - All coverage hours needed.Requirements:All candidates must be 21 years of age or...

  • Courier

    1 day ago

    Atlanta, United States ProPath Full time

    ** Courier** **Job Category****:** Distribution **Requisition Number****:** COURI02205 Showing 1 location **Job Details** **Description** ProPath, one of the largest completely physician owned pathology practices in the country, seeks a Courier to join our thriving practice in the Atlanta, Georgia area. ProPath is a nationally recognized practice founded in...

  • Dispatcher (Plumbing)

    2 weeks ago

    Atlanta, United States Blue Flow All-Service Plumbing Full time

    Job DescriptionJob DescriptionDispatcher (Plumbing) – Chamblee, GA Are you a Dispatcher with at least 1 year of experience in the trades? Are you detail-oriented and love providing stellar customer service? Are you an independent thinker looking for a company that admires your ambition? Then you are in luck! We are hiring a Dispatcher to join our growing...

  • Courier/Driver

    3 days ago

    Atlanta, United States RLS USA INC Full time

    Job DescriptionJob DescriptionDescription:Couriers / Delivery Drivers (Drive a company car!)Immediate Hiring for Full-Time Delivery DriversWe are looking for safe and dependable couriers/drivers to support our pharmacy operations by working in our pharmacy and delivering radiopharmaceuticals to hospitals, imaging facilities & healthcare clinics. Couriers...

  • Class B Truck Driver

    3 days ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionCourier Connection is seeking dynamic, dependable, and motivated individuals to join our team at the Atlanta International Airport – Domestic Terminal in Atlanta, GA !As a driver you will accomplish all activities in line with customers guidelines while adhering to safety regulations. Drivers will work and abide by all safety...

  • Driver/Courier

    1 day ago

    Atlanta, United States City of Atlanta Georgia Full time

    Drives cars, small trucks, vans, and buses to transport employees, groups, and materials as needed. Transports mail and packages and/or provides general support to the department, city and/or Motor Transport Services. Loads vehicles in a safe manner; Driver, Courier, Equipment, Transportation, Vehicle, Passenger

  • Service Dispatch

    2 weeks ago

    Atlanta, United States SPATCO Full time

    SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service. From the ground up, our construction and installation teams build fueling and charging stations in the retail, commercial, industrial and government sectors. Our service and...

  • Service Dispatch

    1 week ago

    Atlanta, United States SPATCO Full time

    SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service. From the ground up, our construction and installation teams build fueling and charging stations in the retail, commercial, industrial and government sectors. Our service and...

  • Dispatcher

    5 days ago

    Atlanta, United States SCI Shared Resources LLC Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage is available and scheduled to provide a superior service to client family, while...

  • Dispatch Manager

    1 week ago

    Atlanta, United States Transdev Full time

    Description Job Summary: Transdev, a transportation company, has an open position for a Dispatch Lead/Supervisor to oversee their paratransit operations in the Atlanta, Georgia metropolitan area. The ideal candidate should possess exceptional dispatching skills and the ability to deliver outstanding customer service to both paratransit passengers and...

  • Paratransit Dispatcher

    1 month ago

    Atlanta, United States A National Transit Full time

    Job DescriptionJob DescriptionSalary: $17.00-$19.00The A National brand has been in the transportation arena for more than 35 years! And we have a long history of providing safe and reliable transportation services to individuals all across the country.Dispatchers for A National Transit will be required to provide impeccable customer service to our clients...

  • Atlanta - Window Dispatcher

    1 week ago

    Atlanta, United States FirstGroup America, Inc. Full time

    Are you interested in becoming a Window Dispatcher? Now is your chance! First Transit is looking for Window Dispatchers ! Our Window Dispatchers are an integral part of daily operations who are time conscious, safety-centric, and customer service-dri Dispatcher, Customer, Operation, Customer Service, Transportation, Driver, Operator, Computer

  • Transportation Dispatcher

    4 days ago

    Atlanta, United States Genuine Parts Company Full time

    Job Description We currently have an opening for a Southeast Regional Dispatcher in Atlanta, GA. The dispatcher will direct daily activities of our company drivers as well as some contract carriers while maintaining the integrity of the company and our customers. Identify and address training and coaching needs of the drivers and report these needs to...

  • Dispatcher

    3 days ago

    Atlanta, United States ServiceMaster Full time

    Job DescriptionJob DescriptionReady to be part of a dynamic and growing company?Aftermath is looking for talented people to join our team! Come join SMB where we promote from within.DispatcherAs a Dispatcher, you will be responsible for answering inbound calls and dispatching appropriate services to the scene. You will need to assess situations quickly and...

  • Dispatcher

    4 days ago

    Atlanta, United States United Natural Foods Inc Full time

    Job Ref: 161967 Location: Atlanta, GA 30301 Location Flexibility: Onsite Category: Logistics and Warehouse Job Type: Full-time Job Status: Non-exempt Pay Basis Hourly Pay Rate $19.75 DISCOVER WHAT'S NEXT FOR YOUR CAREER. Join our team and immediately become part of the largest distributor of conventional, natural, organic and specialty products in the...

  • Dispatcher

    4 days ago

    Atlanta, United States United Natural Foods Inc Full time

    Job Ref: 162007 Location: Atlanta, GA 30301 Location Flexibility: Onsite Category: Logistics and Warehouse Job Type: Full-time Job Status: Non-exempt Pay Basis Hourly Pay Rate $19.75 DISCOVER WHAT'S NEXT FOR YOUR CAREER. Join our team and immediately become part of the largest distributor of conventional, natural, organic and specialty products in the...