Coding & Automation Supervisor
5 days ago
The Medical Coding Supervisor for Wellstreet Urgent Care is responsible for supporting all aspects of the Coding Revenue Cycle for our Urgent Care Centers. This position will support the coding work queues for Wellstreet Urgent Care to ensure accurate and timely completion of coding for claim submission.
Duties and Responsibilities
- Supervise and coordinate all activities of the Medical Coders to include but 100% not limited to effective management of staffing schedule to achieve timely coding, provider and coder audits, identification of and implementation of proactive denial mitigates and staff engagement
- Lead or participate in cross-functional workgroups/committees as needed; serving as Subject Matter Expert (SME) to represent coding and charge entry issues
- Develop reports and presentations for senior management
- Responsible for meeting and exceeding operational workflow, productivity and results standards related to the Coding team
- Provide work assignments, performance feedback, and corrective action, as necessary
- Hire and train new employees and support ongoing education needs of team members to keep all apprised of most current coding regulations and guidance
- Supervise daily revenue cycle operations to include creation, monitoring and problem-resolution needed to achieve agreed upon revenue cycle metrics for Coding team
- Provide data and reports as required by management
- Work with physicians to ensure consistent coding and documentation policies and procedures are followed
- Act as a resource to clinic staff on matters pertaining to the revenue cycle
- Support all other functions of the Revenue Cycle Team
Minimum Qualifications
- Active CPC Certification or like equivalent
- Four (4) years of revenue cycle experience, preferable in physician billing
- Urgent Care and Occupational Health Billing experience is preferred
- Minimum of 2 years supervisory experience
- High School diploma or equivalent
- Energy, enthusiasm, and the ability to work under pressure in a high volume, fast paced environment with high growth
- Knowledge of ICD-10 coding and compliance
- Attention to detail, critical thinking, and problem-solving skills
- Strong written and verbal communication
- Knowledge of company policies
- Time management and organizational skills
- Ability to maintain a consistent teamwork mentality
- Computer and Office Skills
- Knowledge of insurance payers, the AR/revenue billing lifecycle and appealing denied claims
- Experience in billing software and EMR systems, Epic experience a plus
- Extremely organized with a strong attention to detail
- Self-motivated, dependable, and flexible with the ability to handle periods of stress and pressure
- Stay up to date on coding changes and updates
- Ability to work within a team environment and maintain a positive attitude
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