IT Support Specialist

1 week ago


Shreveport, United States Vintage Realty Company Full time

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

The IT Specialist will play a pivotal role in ensuring the seamless operation of technology systems across the organization. This individual will provide technical support, manage system administration tasks, oversee device and printer management, and contribute to IT systems design and business analysis.

The ideal candidate will have a Microsoft 365 Fundamentals Certification and either hold or be willing to obtain the Microsoft Endpoint Administrator Associate certification within the first few months of employment.

Benefits

401(k) retirement plan.

Dental insurance.

Health insurance.

Vision insurance.

Key Responsibilities:

IT Support

Manage service desk ticket queues, prioritizing issues based on user impact and business needs.

Troubleshoot hardware, software, and cloud service issues, including internet and phone outages.

Address non-computer-related technical issues (e.g., AV equipment, security cameras, access systems).

Provide in-person, remote, and phone support to users, ensuring they can effectively utilize software and hardware.

System Administration

Monitor systems for technical and security alerts, including virus activity.

Install, configure, and update software applications.

Manage Microsoft 365 services, including Exchange, Teams, and licensing.

Administer business services such as Adobe, ShareFile, and phone systems.

Oversee on-premises servers, backups, and file restoration processes.

Perform firmware updates for network equipment and manage domains/DNS records.

Conduct cybersecurity training and simulation exercises.

Device Management

Maintain and document hardware inventory, including mobile devices managed via MDM systems.

Enroll, configure, and troubleshoot mobile devices as needed.

Order equipment and ensure inventory aligns with business needs.

Printer Management

Monitor and address printer alerts, including errors, supply shortages, and defects.

Configure and manage scan-to-email functionality.

Coordinate with service providers for advanced troubleshooting and repairs.

Technical Maintenance

Repair, replace, and maintain IT and non-IT equipment, such as networking devices, AV systems, and IP phones.

Oversee the installation of security cameras and conference systems.

System Design & Project Management

Design and implement network, conference, audio-video, and security camera systems for new and existing properties.

Research suppliers, prepare budgets, and coordinate project execution.

IT Business Analysis

Analyze business needs from an IT perspective and recommend practical solutions.

Stay informed on emerging technologies to align IT strategies with business goals.

Additional Information

This description is intended as a guide only. The listed duties may be changed at the discretion of the incumbent’s supervisor. All other job requirements are noted in the Employee Handbook.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



  • Shreveport, Louisiana, United States Rheumatology & Osteoporosis Specialist Full time

    Job SummaryWe are seeking a dedicated Licensed Practical Nurse to provide high-quality patient care and support in our Rheumatology & Osteoporosis Specialist office. This role involves developing and implementing individualized care plans, educating patients and families, and collaborating with healthcare professionals to ensure seamless care delivery....


  • Shreveport, Louisiana, United States Christus Health Full time

    About the Job: We are seeking an Ultrasound Support Specialist to join our team at Christus Health. In this role, you will play a critical support role in the ultrasound department, assisting with exams and procedures, and working closely with registered technologists to ensure seamless patient care. This is an excellent opportunity for students currently...


  • Shreveport, Louisiana, United States Willis-Knighton Health System Full time

    In this rewarding role as a Nursing Support Specialist, you will work closely with our experienced nursing staff to provide top-notch care to our pediatric patients. Your primary responsibilities will include:Taking vital signs and monitoring patient conditionAssisting with activities of daily living, such as bathing and ambulatingPassing meal trays and...


  • Shreveport, Louisiana, United States Gastrointestinal Specialists Full time

    About the RoleGastrointestinal Specialists is looking for a skilled Certified Clinical Support Specialist to join our team. This role involves providing clinical support to our clinicians and ensuring the smooth operation of our clinic.The estimated salary for this position is $42,000 - $52,000 per year, based on experience and qualifications.Key...


  • Shreveport, Louisiana, United States Career Adventures Full time

    Job DescriptionWe are seeking a full-time Administrative Support Specialist to provide high-level administrative support for an Executive at our company in Shreveport, LA. The ideal candidate will have previous experience as an executive secretary or administrative assistant, with strong organizational skills and ability to prioritize and multitask.Key...


  • Shreveport, Louisiana, United States Willis Knighton Health Full time

    Are you a compassionate and dedicated individual looking for a challenging and rewarding career in healthcare? We are seeking a Patient Support Specialist to join our team at Willis Knighton Extended Care Center.About UsWillis Knighton Extended Care Center is a skilled nursing facility committed to providing top-notch patient-centered care. Our team is...


  • Shreveport, Louisiana, United States Seedlinks Behavior Management, LLC Full time

    Job OverviewMental Health Support Specialist at Seedlinks Behavior Management, LLCWe are seeking a highly motivated and compassionate Mental Health Support Specialist to join our team. As a key member of our behavioral health services department, you will play a vital role in supporting individuals with mental health challenges. This is a full-time position...


  • Shreveport, Louisiana, United States Always Best Care Senior Services Full time

    We are seeking a compassionate and dependable Healthcare Support Specialist to join our team at Always Best Care Senior Service. Competitive Salary: $25-$35 per hour, depending on experience.About the Role:We provide much-needed service to seniors and their families, enabling them to maintain independence in the comfort of their own homes. Our team members...


  • Shreveport, Louisiana, United States Career Adventures Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in Shreveport, LA.Main Responsibilities:Draft and edit formal documents, including correspondences and reports.Manage calendars, schedule appointments, and coordinate events.Provide exceptional customer service, greeting and assisting...


  • Shreveport, United States Addison Group Full time

    Role Title: Desktop Support SpecialistDuration: Full-timeLocation: ON site in Shreveport, LAKey Notes:Strong customer service skills required.Must have experience with Office 365, Windows Server 2016/2019, Windows 10/11, and PowerShell.Knowledge of IT Standards and Network Fundamentals is essential.Experience with Microsoft Azure or administering O365/Email...


  • Shreveport, United States Addison Group Full time

    Role Title: Desktop Support SpecialistDuration: Full-timeLocation: ON site in Shreveport, LAKey Notes:Strong customer service skills required.Must have experience with Office 365, Windows Server 2016/2019, Windows 10/11, and PowerShell.Knowledge of IT Standards and Network Fundamentals is essential.Experience with Microsoft Azure or administering O365/Email...


  • Shreveport, United States S&A Group Full time

    Description Do you have a strong background in customer service and a genuine commitment to helping clients make informed choices? We're excited to invite enthusiastic professionals like you to become part of our team as a Client Support Specialist. In this role, you'll provide insightful guidance to prospective clients, helping them understand our insurance...


  • Shreveport, Louisiana, United States Jeter Therapy Group Full time

    We are seeking a motivated and energetic Occupational Therapist Support Specialist to work with the Jeter Therapy Group. The successful candidate will be responsible for implementing the therapeutic program prescribed by the occupational therapist.Key ResponsibilitiesPromote independence in activities of daily living through problem-solving, suggesting...


  • Shreveport, Louisiana, United States Freedom Behavioral Full time

    Job Title: Regional Operations Support Specialist">About Us: Freedom Behavioral, a leader in psychiatric services based out of Louisiana, is currently seeking personnel for our Regional Operations Support Team.">Salary: Estimated salary range is $75k-$100k depending on experience. Benefits include medical, dental, vision, and supplemental insurance...


  • Shreveport, Louisiana, United States Jeter Therapy Group Full time

    Job SummaryWe are seeking a highly motivated and organized Administrative Medical Support Specialist to join our team at Jeter Therapy Group.About the RoleThe successful candidate will be responsible for providing exceptional front office support, ensuring seamless patient experiences, and maintaining accurate records. This is a full-time opportunity with a...


  • Shreveport, Louisiana, United States Rheumatology & Osteoporosis Specialist Full time

    About the RoleIn this challenging and rewarding position, you will have the opportunity to make a meaningful difference in the lives of patients living with rheumatoid arthritis and osteoporosis. As a Licensed Practical Nurse, you will collaborate closely with our multidisciplinary team to deliver exceptional patient care and support. Salary Range: $65,000 -...


  • Shreveport, Louisiana, United States Rheumatology & Osteoporosis Specialist Full time

    About the RoleThis LPN position involves coordinating and administering therapeutic IV treatments and infusions, developing care plans, educating patients and caregivers, managing complications, monitoring patient responses, performing assessments, and reviewing lab reports and drug information.Compensation Package:The estimated annual salary range for this...


  • Shreveport, Louisiana, United States Rheumatology & Osteoporosis Specialist Full time

    About the JobKey Responsibilities:Coordinate and administer IV treatments and infusions, ensuring patient safety and comfort.Develop comprehensive care plans tailored to individual patient needs.Educate patients and caregivers on disease management and treatment options.Monitor patient responses to treatment and adjust care plans as...


  • Shreveport, United States Wyndy LLC Full time

    We are seeking a Support Specialist to provide assistance and guidance to individuals in Shreveport, LA. As a Support Specialist, you will play a key role in empowering individuals to overcome personal challenges and achieve their goals. You will offer emotional support, practical advice, and access to community resources. This position requires exceptional...


  • shreveport, United States Addison Group Full time

    Role Title: Desktop Support SpecialistDuration: Full-timeLocation: ON site in Shreveport, LAKey Notes:Strong customer service skills required.Must have experience with Office 365, Windows Server 2016/2019, Windows 10/11, and PowerShell.Knowledge of IT Standards and Network Fundamentals is essential.Experience with Microsoft Azure or administering O365/Email...