Associate Banker at JP Morgan Chase

2 days ago

Arizona City, United States Connect to Work AZ Full time
ACTIVELY HIRING
About Connect to Work AZ:
Connect to Work AZ supports the unemployed and underemployed Arizonans by connecting them to quality jobs through our partnership with Skills for America's Future (Skills).

Across Arizona, people look for jobs and employers seek qualified talent. Often, they struggle to connect. But those connections are made when they use Connect to Work AZ, powered by Skills, a jobs-first program through the Greater Phoenix Chamber Foundation. Now even more of our Arizona neighbors can get the connections and support they need to secure quality jobs.

By focusing on Arizona's ready-to-work talent, this program will connect the job seeker with local companies that are eager to hire. This inclusive hiring approach has proven to be efficient and effective at getting more unemployed and underemployed people into jobs.

About JP Morgan Chase:

At Chase, you will focus on business results by offering options and finding solutions to help our customers. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.

Job Responsibilities:

  • Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
  • Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
  • Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
  • Assists clients and the branch team by helping with new account openings when needed
  • Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required Qualifications:
  • 6+ months of customer service experience
  • High school diploma or GED equivalent
Preferred Qualifications
  • Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learning products, services, and procedures
  • Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
  • Strong desire and ability to influence, educate, and connect customers to technology
  • Cash handling experience
Location: Various openings across different branches
Schedule: Part-Time (30-hours/week)

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