Patient Care Coordinator

3 weeks ago

Wilmington, North Carolina, United States Upstream Rehabilitation , Inc. Full time
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Wilmington, NC

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

What is a Patient Care Coordinator?
  • A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
  • Our Patient Care Coordinators have excellent customer service skills.
  • Patient Care Coordinators learn new things - a lot The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
  • Greets everyone who enters the clinic in a friendly and welcoming manner.
  • Schedules new referrals received by fax or by telephone from patients, physician offices.
  • Verifies insurance coverage for patients.
  • Collects patient payments.
  • Maintains an orderly and organized front office workspace.
  • Other duties as assigned.
Fulltime positions include:
  • Annual paid Charity Day to give back to a cause meaningful to you
  • Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
  • 3-week Paid Time Off plus paid holidays
  • 401K + company match
Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.

Responsibilities:
  • Core responsibilities
    • Collect all money due at the time of service
    • Convert referrals into evaluations
    • Schedule patient visits
    • Customer Service
  • Create an inviting clinic atmosphere.
  • Make all welcome calls
    • Monitor and influence arrival rate through creation of a great customer experience
  • Practice Management
    • Manage schedule efficiently
    • Manage document routing
    • Manage personal overtime
    • Manage non-clinical documentation
    • Manage deposits
    • Manage caseload, D/C candidate, progress note, and insurance reporting
    • Monitor clinic inventory
  • Training
    • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
    • Complete quarterly compliance training.
Qualifications:
  • High School Diploma or equivalent
  • Communication skills - must be able to relate well to Business Office and Field leadership
  • Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
  • As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
  • This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
  • This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
  • This position is subject to sedentary work.
  • Constantly sits, with ability to interchange with standing as needed.
  • Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
  • Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
  • Constantly uses repetitive motions to type.
  • Must be able to constantly view computer screen (near acuity) and read items on screen.
  • Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
  • Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
  • Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

  • Patient Care Coordinator

    4 days ago

    Wilmington, North Carolina, United States Patient First Full time

    About the JobWe are seeking a highly skilled and motivated Certified Nursing Assistant to join our team. As a key member of our Treatment Area staff, you will be responsible for providing training and support to colleagues, ensuring the highest level of patient care.Key Responsibilities• Develop and implement training programs for Treatment Area staff on...

  • Patient Care Trainer

    1 day ago

    Wilmington, North Carolina, United States Patient First Full time

    About Our Company:At Patient First, we pride ourselves on providing exceptional patient care and service in a compassionate and supportive environment.The Job:This Certified Nursing Assistant role offers a unique opportunity to work closely with our treatment area staff, providing guidance and support as needed.Main Responsibilities:Provide training and...

  • Healthcare Service Coordinator

    1 day ago

    Wilmington, North Carolina, United States Patient First Full time

    Career Advancement Opportunities:As a Certified Nursing Assistant at Patient First, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.About the Role:This role offers a unique blend of patient care, education, and administrative responsibilities, making it an ideal position for individuals...

  • Patient Care Manager Specialist

    4 days ago

    Wilmington, North Carolina, United States Hopscotch Primary Care Full time

    About UsWe aim to make high-quality healthcare accessible to everyone across rural communities. Our comprehensive care model includes a robust care team that delivers care in various settings, ensuring each patient receives the right care at the right time.We prioritize patient-centered care, fostering strong relationships between patients, their families,...

  • Urgent Care and Primary Care Provider

    4 days ago

    Wilmington, North Carolina, United States Patient First Part time

    About Us:At Patient First, we provide exceptional patient care through our experienced physicians and staff. We strive to deliver top-notch services while offering flexible schedules and an excellent work environment. Our mission is to provide quality medical care to patients in need, making a positive impact on our community.With a strong presence in the...

  • Care Team Coordinator RN

    4 days ago

    Wilmington, North Carolina, United States Hopscotch Primary Care Full time

    About UsAt Hopscotch Primary Care, we are dedicated to transforming healthcare in rural America by providing high-quality primary care to underserved communities. Our comprehensive care model includes a robust care team that delivers care in various settings, ensuring each patient receives the right care at the right time.We prioritize patient-centered care,...

  • Patient Service Coordinator

    3 weeks ago

    Wilmington, North Carolina, United States MedStar Health Full time

    General Summary of Position Job Summary: MedStar Health is looking for a PRN Patient Service Coordinator to join our team at our Urgent Care in Hanover, MD As a Patient Service Coordinator, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering...

  • Patient Service Coordinator

    4 weeks ago

    Wilmington, North Carolina, United States MedStar Health Full time

    General Summary of Position Job Summary: MedStar Health is looking for a PRN Patient Service Coordinator to join our team at our Urgent Care inHanover, MD As a Patient Service Coordinator, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering...

  • Patient Care Coordinator

    7 days ago

    Wilmington, North Carolina, United States Novant Health Full time

    ResponsibilitiesPerform patient care activities, including personal care and comfort measures, as approved by the North Carolina Board of Nursing and facility policy.Communicate effectively with patients, families, and healthcare team members to ensure seamless care delivery.Prioritize tasks and manage workload to maintain efficient workflow and meet...

  • Patient Advocate Coordinator

    3 days ago

    Wilmington, North Carolina, United States Dental Care at Riverlights Full time

    Why Work With UsAt Dental Care at Riverlights, we offer a supportive team environment that thrives on collaboration, communication and community. Our team is dedicated to enhancing dental health through teamwork, education, and high-quality patient care.Our BenefitsCompetitive benefits including health insurance and retirement savings plansSix paid holidays...

  • Patient Care Coordinator LPN

    5 days ago

    Wilmington, North Carolina, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care is committed to delivering exceptional care and service to our clients. Our skilled nursing professionals are empowered to take control of their careers, schedules, and futures.Our Values:Care: Delivering compassionate, high-quality care to our clientsCompassion: Providing empathetic support to individuals and familiesIntegrity:...

  • Patient Coordinator RN

    1 day ago

    Wilmington, North Carolina, United States LifeBridge Health Full time

    About the RoleThis position involves coordinating care for patients with complex conditions, navigating the healthcare system to facilitate appropriate delivery of services, and providing education and support to patients and families.Responsibilities:Perform comprehensive needs assessment and determine available benefits and resourcesDevelop and implement...

  • Patient Transportation Coordinator

    22 hours ago

    Wilmington, North Carolina, United States Novant Health Full time

    At Novant Health, we are seeking a skilled Patient Transportation Coordinator to provide safe and efficient transportation services to our patients. This role exists to facilitate the movement of patients within our healthcare system, ensuring timely access to diagnostic and therapeutic treatments.The ideal candidate will possess excellent communication...

  • Patient Care Coordinator

    7 days ago

    Wilmington, North Carolina, United States Novant Health Full time

    Becoming Part of Our Team: We invite applicants from all backgrounds to join our dynamic team. As a Nursing Assistant I, you will have the opportunity to make a real difference in the lives of our patients and their families. If you share our commitment to quality care and service, we encourage you to apply.

  • Patient Care Specialist

    7 days ago

    Wilmington, North Carolina, United States Fresenius Medical Care Full time

    OverviewFresenius Medical Care North America is a leading provider of renal therapies. Our mission is to improve the lives of patients with kidney disease by providing high-quality, innovative treatments.

  • RN Care Coordinator

    2 weeks ago

    Wilmington, North Carolina, United States LifeBridge Health Full time

    RN Care Coordinator - Grace Medical Center~GRACE MEDICAL CENTER~Full-time - Day shift - 8:00am-5:00pm~The RN Community Care Coordinator manages individualized patient centered goal directed Nursing Care through use of the Nursing Process and the principles of Primary Nursing in accordance with Departmental and hospital policies and procedures. Provides care...

  • Preoperative Patient Care Coordinator

    3 days ago

    Wilmington, North Carolina, United States Surgery Partners Full time

    Job DescriptionAs a Preop Recovery RN, you will be responsible for providing high-quality patient care in an Ambulatory Surgical Center setting. Your duties will include assisting in the provision of nursing care to patients, assuming total responsibility for patient care in accordance with physician's orders and center policies, and ensuring that all...

  • RN Care Coordinator

    2 days ago

    Wilmington, North Carolina, United States LifeBridge Health Full time

    RN Care Coordinator - Grace Medical CenterBaltimore, MDGRACE MEDICAL CENTERFAM H&W CENTERFull-time - Day shift - 8:00am-5:00pmRN Other88354$38.20-$59.21 Experience basedPosted:March 4, 2025Apply NowSave JobSavedSummaryJOB SUMMARY:The RN Community Care Coordinator manages individualized patient centered goal directed Nursing Care through use of the Nursing...

  • Homebound Patient Care Specialist

    5 days ago

    Wilmington, North Carolina, United States Liberty Health Full time

    At Liberty Home Care, we believe that every patient deserves personalized attention and care in the comfort of their own home. Our team of healthcare professionals is dedicated to delivering exceptional service and supporting patients in achieving optimal recovery and independence.We are currently seeking a skilled Home Health Nurse – LPN to join our...

  • Vent Patient Care Coordinator

    3 days ago

    Wilmington, North Carolina, United States AdaptHealth LLC Full time

    Job DescriptionThe Clinical Respiratory Manager at AdaptHealth LLC oversees the provision of respiratory care services to patients in alternate sites. This role requires strong leadership and management skills, as well as clinical expertise and knowledge of regulatory requirements.About the RoleAs a Clinical Respiratory Manager, you will be responsible for...