Breast Center AssistantMammography Fulltime Day Shift

3 weeks ago

Chicago, United States Northwestern Memorial Healthcare Full time

Job Description

The **Breast Center Assistant **reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Breast Center Assistant provides support to the radiologists, technologists and nurses and to other health care professionals related to Breast Imaging services. The Breast Center Assistant also provides patient activity coordination, patient flow direction and problem solving with breast imaging patients and breast clinic patients. Typical duties include:

  • ensuring that patient images and reports are available to and organized for the radiologist.
  • completing paperwork for transcription.
  • assisting patients to/from various locations.
  • scheduling patients.
  • organizing and tracking missing images and reports.
  • contacting physicians, patients and others for the radiologist.
  • interfacing and problem-solving with other staff, departments, physicians, other breast imaging facilities and patients as needed to facilitate a smooth and complete exam for each patient.

_ Work Schedule: _

  • This position is regularly scheduled to work full-time, 40 hours weekly, on the day shift with a rotation through Saturday coverage.

Union (Hourly Wage) Compensation:

  • $19.60/hourly

_ Responsibilities:_

  • Reviews and organizes paperwork, breast images (both on film and in PACS), and reports to facilitate the diagnostic process in the Breast Center. Prepares any additional paperwork for the radiologist for all patients processed throughout the day. Timely follow-up on missing items is essential to ensure a complete exam and a positive patient experience.
  • Receives and processes outside images submitted for a second opinion. This may include processing pathology submitted for the second opinion. Duties related include ensuring completeness of information, calls to the patient or other facilities/physician offices, scheduling the second opinion review. Timeliness is of the essence with this process.
  • Schedules patients for breast imaging, breast interventional or breast MRI encounters using the Cerner scheduling system
  • Uses EPIC and Visage proficiently to enter appointments, retrieve reports and images
  • Encourages teamwork through inter and intradepartmental communication.
  • Provides ongoing task support to the Breast Imaging Radiologists to promote efficient patient throughput. These tasks may include but are not limited to:
    • contacting physicians and patients by telephone.
    • collecting patient history; providing proper instructions to patient, including education regarding exams and post-procedure care
    • escorting patients to/from the reception area or the surgical clinic
    • obtaining previous exam reports
    • tracking problem cases, e.g., those missing key elements
    • Prepares procedure room, including stocking supplies, setting up procedure trays, and cleaning equipment as needed.
  • Proper care and handling of specimens and instruments.
  • Provides support service of optimum quality with optimum productivity and customer service.
  • Participates in formal and informal process improvement and problem solving to enhance the quality of service to customers and physicians.

Qualifications:
Qualifications

_ Required:_

  • High School Diploma
  • CPR BLS through American Heart Association
  • Strong communication and interpersonal skills
  • Strong problem solving and organizational skills

_ Preferred:_

  • Previous experience in a healthcare delivery position

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

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