Warehouse Operations Supervisor
2 weeks ago
Position Purpose
This position involves supervising and leading a crew of employees at a customer location and operating a forklift. The role requires providing leadership, management, and vision to ensure operating efficiency and the highest level of customer service.
Major/Key Accountabilities
- Coaching employees to model company values and culture
- Effective communication with customers and employees
- Oversight of the safety program at the facility
- Ensuring understanding of key processes by employees
- Coordinating inbound/outbound flow of product
- Inputting data daily/driver interactions
- Warehouse operations and forklift operation
- Fast-paced, high-volume productivity
Measures
- BIFR
- Employee Engagement and Retention
- Profitability to budget
- Regulatory Compliance
- Direct Cost Metrics
Authority/Decision Making
- Purchasing decisions
- People decisions such as hiring, firing, and IR problems
- Customer problems or decisions
- Working autonomously or having limited access to immediate manager
- Working in a matrix environment
Qualifications
Essential - High school diploma or equivalent
Desirable - Bachelor's degree or 3-5 years of equivalent work experience
Experience
- Experience in manufacturing, warehousing, distribution, and/or logistics environment
- Prior forklift operations experience required
- Proven track record of success and stability (1 to 3 years)
- Familiarity with OSHA and DOT regulations strongly preferred
- Results-oriented with mechanical aptitude
- P&L and budgeting experience preferred
Skills and Knowledge
- Good working knowledge of Microsoft Office products, especially Excel
- Demonstrated solid decision making
- Works well unsupervised
- Excellent interpersonal and communication skills
- Fluency in English
- Bilingual in English and Spanish is a plus
- Willingness to work 1st or 2nd shift, Saturdays, and extended hours as necessary
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