Orthopedic Surgery Nationwide

2 months ago

Memphis, United States STG International Full time

THE BUSINESS DEVELOPMENT SPECIALIST WILL WORK DIRECTLY WITH SALES DEVELOPMENT EXECUTIVES TO PROVIDE PRE-SALES EXPERTISE TO THE SALES TEAM AND CUSTOMERS DURING THE SALES PROCESS, INCLUDING INPUT INTO BID PROPOSALS, PROJECTS AND TECHNICAL DOCUMENTS WITHIN THE SALES PROCESS AND IDENTIFIES ADDITIONAL SALES OPPORTUNITIES WITH EXISTING CUSTOMERS.  THE BDS WILL COLLABORATE WITH SALES TEAMS TO DEVELOP AND RECOMMEND PRODUCTS AND SERVICES TO MEET CUSTOMERS' REQUIREMENTS. 

_Work is typically performed under no supervision, with only guidance about overall goals and objectives.  Usually receive minimal to no guidance about how to complete work objectives.  Must be able to define work based on evaluation of short term and long term goals of the department.  Able to independently evaluate processes, identify areas of improvement, and incorporate into overall work objectives.  _

  • Support Sales Rep(s) by facilitating internal and external communications relative to customer needs and job specifications.
  • Support Sales Reps by:
    • Supporting the initiatives to sell the organization's products and services within an assigned geographic area, product range, or list of new & existing customer accounts to meet sales targets.  
    • Assist with revenue generation through ongoing rapport with existing and potential customers.
    • Create and submit Sales Orders on behalf of the sales team as requested.
    • Assist in researching potential prospects for the sales team as needed.
  • Manages in-house development of Request For Quote/Proposal/Information response; takes direction from sales team, liaison with internal departments including legal and finance, ensures final response is prepared and delivered on-time, and in compliance with customer or prospect requirements.
  • Manage timeline to ensure all deliverables to the client are met. This may be necessary for multiple prospects / clients at one time.
  • Prospect and create leads to identify appropriate clients within the target market.
  • Assist with strategy, creation and implementation of current/future marketing campaigns.
  • Conduct market research and feasibility studies to analyze the viability of alternative business development opportunities.
  • Collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners; new markets, products and services; or other business opportunities so that sales has accurate and timely information for making strategic and operational decisions.
  • Maintains up-to-date and comprehensive knowledge of the organization's and competitors' products and/or services.
  • Prepares final quotes, proposals and contracts per schedule needs of the customer or prospect. Prepares pricing and updates as needed.
  • Build constructive relationships with potential and current customer contacts and apply knowledge of customer’s business (organization structure, value chain, strategic plans, etc.) to partner with Sales to assess needs and develop solutions for the customer. 
  • Upon successful sale, communicate the requirements to parties needed to ensure delivery of product.
  • Primary resource and back up for the Sales group.
  • Assist with preparation and participate in QBR’s and other important client meetings.
  • One of the primary points of contact to the prospect / customer.
  • Partners with Sales to develop and execute on strategic customer plans, build contract provisions, and develop sales forecasts.
  • Maintains active communication with and provide job status updates to clients, customer service hubs, sales and manufacturing as needed to ensure customer satisfaction.
  • Assist with CRM database management (Salesforce.com).

Required Skills

The duties and responsibilities described above are the essential functions of the job.  The qualifications below are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor degree in discipline related to functional work OR role with 2+ years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
  • Able to apply broad work experience and knowledge when analyzing complex problems.
  • Must be able to consistently identify critical elements, variables and alternatives to develop solutions.
  • Able to apply excellent business acumen and collaborative skills when working with prospective clients and clients at all levels in the organization.
  • Excellent functional computer knowledge in utilizing Microsoft Windows, or other technical tools in completing assignments. 
  • Requires excellent written and verbal communication skills.
  • Must have strong and demonstrated customer relationship skills. Must be able to work independently and lead resources from multiple organizations. 
  • Must have a working knowledge of Salesforce.com or similar CRM.
  • Travel may be required.
  • Additional job requirements may be listed on the staffing requisition.

RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER

Required Experience

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