Concession Lead

Concession Lead

**The Concession Lead position is Seasonal**

*Typically beginning mid-April through Mid-September with hiring and training beginning as early as November.

The Concession Lead will assist the Concession Manager with all daily operations of the concession and helps with Guest Service as needed. The Concession Lead will assist with inventory and stocking, performing opening and closing duties, training of the staff, and any other duties as deemed necessary for day-to-day operations of City Concession Locations.

The Concession Lead provides excellent customer service while selling, preparing, and serving food items and beverages to patrons of Collinsville Aqua Park. The Concession Lead helps ensure order at the concession stand and throughout the park by enforcing rules and protocols. The Concession Lead can act as Manager in the absence of the Concession Manager.

Minimum Qualifications

• 17 years of age or older
• Individuals that are certified as a ServSafe Food Manager or can gain certification by employment and have 1-3 years of concession management experience
• Six months of prior paid experience in a municipal or commercial food industry
• Ability to use various computer programs including Microsoft Office and other software programs and to accurately count money and run reports.
• Familiarity with money handling, group rentals, recreation software, and customer service
• CPR Certified or the ability to achieve certification by start date

Preference

Familiarity with the supervision and operation of pools, pool chemicals, backwashing, and filters.

Ability to prioritize tasks and delegate tasks to staff.

Bilingual in Spanish.

Physical Requirements

• Ability to walk, run, stand, sit and complete a variety of motor skills
• Ability to walk and/or stand on concrete for the majority of your shift
• Ability to bend to the floor and reach overhead
• Ability to lift and carry 30-70 pounds regularly to chest height
• Ability to hear and see well

Mental Requirements

• Ability to demonstrate exceptional punctuality and attendance
• Ability to project a positive attitude, manner, and appearance
• Ability to think clearly and respond appropriately in an emergency
• Ability to demonstrate mature judgment and ethical behavior
• Ability to read, write and perform mathematical equations
• Ability to work with limited supervision
• Ability to multitask
• Ability to use knowledge; critical thinking skills; judgment and problem-solving skills to handle situations
• Ability to resolve conflict fairly, safely, and in a timely manner

Environmental Conditions

• Ability to work staggered shift assignments as necessary including evenings, weekends, and holidays
• Ability to work in hot, cold, wet and/or other unpleasant outdoor conditions
• Ability to work in a loud, fast-paced environment

Pay Rate

This position is $16.00 per hour.