IT Desktop

4 weeks ago

Plymouth, United States Daikin Applied Full time

Make your mark at the world's largest HVAC company

Daikin Applied is now hiring for an IT Desktop Intern in Plymouth, MN

Daikin Applied is a global leader in providing innovative HVAC solutions for commercial and industrial applications. We are currently seeking a highly motivated and detail-oriented IT Desktop Intern to join our dynamic IT team. This internship offers valuable hands-on experience in the field of IT within a leading organization. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor

Location: Plymouth, MN in office 2-3 days per week

Timeline: This Internship opportunity is for May-August 2025

What's in it for you:

  • You will have the opportunity to own a meaningful, real-life project within the IT Department that can directly create a positive impact on Daikin Applied's HVAC Development
  • An opportunity to build relationships with other students beyond your department
  • The ability to make an impact and shape your career with a company that is passionate about growth
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

What you will do:

  • Be a member of the Tier 2 Incident Management team responsible for resolving Infrastructure Services break/fix tickets across a range of technology platforms like Office 365, Azure, Windows 10, security tools, enterprise print management, and enterprise voice management
  • Participate in the following IT Service Management practices: Knowledge Management, Problem Management
  • Collaborate with senior IT professionals who are effective and skilled team members
  • Own and manage an assigned Capstone project that will stretch your current skillset and competencies

Minimum Qualifications:

  • Sophomore or Junior currently enrolled in a bachelor's degree program in Liberal Arts, Information Systems, Computer Science, or related
  • Interest in Microsoft environment and tools
  • Work visa sponsorship is not available for this position

Preferred Qualifications:

  • Experience delivering excellent customer service