Community Health Worker

2 weeks ago

Rockville, Maryland, United States Comprehensive Primary Care Full time

About Us:

Comprehensive Primary Care (CPC) is a collection of twelve office locations offering primary care for every stage of life. We've been part of the communities we serve for years - and in some cases decades. Together we strive for healthy neighbors across northern Virginia, eastern Maryland, and the District of Columbia.

The idea behind primary care is to provide a go-to medical home for every patient. We operate much like the old-fashioned generalists of the past - but with a distinctly contemporary approach to medicine. Your CPC primary care providers work to get to know you, your medical history and your needs, and plays an important role as the key first contact in your wellness decisions.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability.

Our Values:

  • Make health care easily accessible and readily
  • Maintain a welcoming environment for all
  • Listen to and respect the unique needs of each patient
  • Respond quickly and maintain open, multi-level communication with each patient
  • Encourage whole families, extended families and friends to take charge of their
  • Provide consistent high-quality health care
  • Invest in professional development for providers and staff
  • Maintain a safe and supportive working environment for all
About the Role:

Comprehensive Primary Care is looking for a Community Health Worker to join our team at Comprehensive Primary Care The ideal candidate will exhibit professionalism, courtesy, and excellent customer service, while interacting with patients, guests, and coworkers, as well as the ability to work effectively with people from a variety of culturally diverse backgrounds.

The Community Health Worker under the direction of Population Health, will target outreach to community members, build sustainable relationships that result in increased access to health care in the most appropriate setting and community-based health education and will support the primary care team and other healthcare stakeholders to facilitate access to high quality care, optimize utilization of healthcare resources and improve the overall patient care experience.

Essential Job Functions:
  • With training and the direction of Population Health, and in conjunction with Care Coordinators, Transitional Navigators, Community Health Coordinator, and other relevant community health stakeholders, identify persons at high-risk for developing or currently living with disease and performs routine, noninvasive health assessments.
  • Assists community members in accessing healthcare and Social Services programs and services and provides advocacy services as needed. Actively participates in community events and activities as needed.
  • Supports the primary care team and care coordinators by actively engaging patients that require ongoing healthcare follow-up including, clinical services, health education, dietary needs, physical or occupational therapy or behavioral changes to improve health and well-being.
  • Attends educational in-services and training as requested and applies learning on the job. Collects, tracks, and reports important population health-related information under the guidance of the Director of Case Management and Population Health.
  • Interpersonal skills.
  • Ability to express empathy.
  • Counseling/health promotion skills.
  • Ability to read and write.
  • Knowledge of community resources.
  • Understanding of professional conduct.
  • Help patients apply disease self-management plans in the context of their home and community.
  • Provide emotional and social support.
  • Link individuals with clinical, community and other resources and serve as a liaison between patients and the clinical care coordination team.
  • Provide ongoing, flexible, accessible support for patients as their needs change.
  • Assist patients in self-management of chronic illnesses and medication adherence as directed by the medical provider.
  • Acts as a bridge between individuals, families, communities and health and human services.
  • Provides culturally appropriate health education, information and outreach in community-based settings, usually in the patient's home.
  • Provide services, such as advising on access to health and human services, social support, care coordination and health screenings available.
  • Maintain updated client records with plans, notes, appropriate forms or related information.
  • Advise clients or community groups on issues related to improving general health such as diet or exercise.
  • Identify or contact members of high-risk or otherwise targeted groups, such as member of minority populations, low-income populations, or pregnant women.
  • Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.
  • Refer community members to needed health services.
FLSA: Non-Exempt

Education/Experience (Minimum Requirements):
  • High school or GED required. Bachelor's Degree preferred.
  • Exhibits compassion and empathy and wants to help patients.
Work Location: Rockville, MD/In person

Medical Clearance:

You must complete Comprehensive Primary Care's medical clearance requirements, which include, but may not be limited to, evidence of Hepatitis B, Pneumococcal screen, and a Tuberculosis screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.

Comprehensive Primary Care values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We consider an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, paid time off, including vacation and holiday pay. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.

Equal Employment Opportunity Policy

CPC is committed to a policy of equal employment opportunity, and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex (including pregnancy, sexual orientation, genetic information and gender identity), national origin, age, physical or mental disability, gender identity, genetic information, marital status, military status, lactation, or any other category protected by federal and applicable state laws. This policy applies to all aspects of the employment relationship, including hiring, placement, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, social and recreational programs, and all other terms, conditions, and privileges of employment.

CPC will not tolerate discrimination or harassment based upon race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, genetic status, family responsibilities, protected veteran status or other status protected by applicable Federal, state, or local law.

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