Occupational Health Consultant
3 weeks ago
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include "hands on" direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defence and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com
Job Description
We are seeking a dynamic and experienced Occupational Health Consultant to join our team. The ideal candidate will play a key role in promoting and expanding our services, building strong customer relationships, and driving business growth. This role requires a strategic thinker with excellent interpersonal skills, a solid understanding of occupational health, and a proven ability to increase revenue through effective business development.
Key Responsibilities:
- Business Development and Customer Interaction:
- Promote and grow FOH's services through regular customer interactions, including product demonstrations and presentations to agency personnel, professional organizations, and other consumer groups.
- Develop new business relationships that result in increased revenue, leveraging a consultative approach to identify customer needs and offer appropriate service solutions.
- Utilize strategic business tools, such as SWOT analyses and competitor analyses, to develop and execute business capture plans that enhance FOH's market position.
- Consultative Sales and Customer Solutions:
- Apply a consultative model to understand customer needs in depth and work with FOH subject matter experts to propose tailored service options.
- Synthesize information and data to develop customer-centric solutions, presented in professional formats such as PowerPoint presentations and white papers.
- Compile customer information using available tools (e.g., internet research, fact sheets, comparative analysis) to inform decision-making and strategy.
- Strategic Relationship Building:
- Develop and cultivate relationships with agency contacts at all levels to enhance FOH's visibility and market position, leading to incremental business growth within your designated portfolio.
- Create Interagency Agreements (IAAs) and Statements of Work (SOWs) in collaboration with FOH subject matter experts, ensuring they accurately reflect customer needs and FOH capabilities.
- Product and Service Knowledge:
- Maintain comprehensive knowledge of all FOH products and services, demonstrating this expertise to both peers and customers.
- Utilize Customer Relationship Management (CRM) tools to maintain accurate and up-to-date customer information, and develop reports identifying potential business needs.
- Collaboration and Customer Satisfaction:
- Work collaboratively with other FOH service and administrative areas to achieve desired customer outcomes, ensuring that customers are fully satisfied with their "FOH experience."
- Gather ongoing customer feedback and provide suggestions to service areas for continuous improvement in customer satisfaction.
- Performance Metrics:
- Meet metrics related to new business growth and the expansion of existing business, contributing to the overall success of the FOH's strategic objectives.
- Other Duties:
- Perform additional tasks as assigned by management to support the overall goals of the organization.
- Education and Experience:
- Bachelor's degree in a health-related field or business.
- A minimum of 3 years of experience in Occupational Health, public health, community health, or a related field.
- At least 1 year of experience in a role that demonstrates the ability to develop new business relationships resulting in increased revenue.
- Skills and Abilities:
- Strong interpersonal communication skills with the ability to build and maintain relationships at all levels.
- Proficiency in Microsoft Office applications, with strong skills in Excel, Word, and PowerPoint.
- Familiarity with Customer Relationship Management (CRM) tools and the ability to use them effectively.
- Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment.
- Strong organizational and analytical skills, with the ability to develop strategic business plans and execute them effectively.
Additional Information
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Compensation - Min: $50,000/ Max: $70,000
This position is in the proposal stage, we are waiting to be awarded the project.
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and other benefits. The final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Benefits - This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws.
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
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