Patient Service Rep
3 days ago
Job Description
With 118 beds and more than 400 physicians on its medical staff, Pali Momi Medical Center offers a full range of services for the communities of Central and West O'ahu. The hospital has delivered many medical firsts for the community, including Central and West O'ahu’s only interventional cardiac catheterization unit to detect and treat heart disease, a fully integrated minimally invasive surgical suite, a comprehensive women’s center, CT scan and MRI services, and the state’s first retina center. Pali Momi is the only facility in Hawai'i that uses a team triage approach in its emergency room, where patients are promptly evaluated by an emergency physician.
The OB/GYN department offers complete obstetrical and gynecological care for women and is one of the most comprehensive centers for women’s health in Hawai‘i. Services include obstetrical care, pre-pregnancy counseling, medical, dietary and social service counseling, pregnancy testing, prenatal and high-risk prenatal care, counseling and postpartum follow-up care, referral services, infertility diagnostics and treatment, family planning, annual physical exams and pap smears, testing and treatment for sexually transmitted diseases, birth control methods, routine gynecological exams, evaluation for and scheduling of gynecologic surgeries, cyst biopsy and removal, nutrition counseling, and endocrine and teen clinics, among others.
As a Patient Service Representative, you will help to ensure that Pali Momi Medical Center patients and their families receive warm, friendly and considerate assistance. You will act as a liaison between patients and the professional staff in our clinics by facilitating clerical and reception responsibilities and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.
Location: Pali Momi Medical Center, Aiea, HI
Work Schedule: Day - 8 Hours
Work Type: Full Time Regular
FTE: 1.000000
Bargaining Unit: Non-Bargaining
Starting Hourly Rate: 22.73
Exempt: No
Minimum qualifications: High School or equivalent. Basic Computer skills. One (1) year of clerical support in a health care setting or related experience.
Preferred Qualifications: Basic medical terminology. Experience with EPIC.
EOE/AA/Disabled/Vets
Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
Position Patient Service Rep - OBGYN
Category Administrative
Employment Type Employee
Location Pali Momi Medical Center, Aiea, HI
Req ID 25375
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