Admissions Counselor

Admissions Counselor

Please see Special Instructions for more details.
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment. If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position. If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834

Position Details

Classification Information
Position Classification Title
Student Admissions Counselor

FLSA
Exempt

Position Class
89609

Position Overview
Position Summary
Do you have a passion for guiding students on their educational journeys? Are you excited about the opportunity to make a meaningful impact in higher education? Winston-Salem State University seeks a friendly, enthusiastic, dedicated Admissions Counselor to join our team. As the first point of contact for students, parents, and high school counselors, you will play a crucial role in attracting and enrolling the next generation of Winston-Salem State University students.

Key Responsibilities:

• Student Engagement:
  • Serve as the welcoming face and primary contact for prospective students, parents, and high school counselors.
  • Answer incoming calls, make outbound calls, and respond to emails and web inquiries, providing information and guidance to assist students through enrollment.
• Recruitment Activities:
  • Develop and nurture relationships with prospective students, applicants, and admitted students through targeted recruiting activities.
  • Plan and participate in on-campus and off-campus recruiting events, college fairs, and high school visits to showcase the benefits of attending Winston-Salem State University.
• Application Assistance:
  • Guide prospective students through the application process, offering clear and comprehensive information about admission requirements, deadlines, and procedures.
  • Provide personalized support to ensure each student's application is complete and submitted on time.
• Enrollment Support:
  • Assist students from application to enrollment, helping them navigate the steps needed to join the Winston-Salem State University community.
  • Address any concerns or questions, making the transition to college as smooth and stress-free as possible.
• Decision Authority:
  • Review and evaluate applications, using your expertise to make informed acceptance decisions that are in accordance with our institutional standards and criteria.
• Data Management:
  • Maintain accurate and up-to-date records of student interactions and recruitment activities in our CRM system.
  • Track and report on enrollment metrics, helping identify trends and improvement opportunities.
• Collaboration:
  • Work closely with other departments, such as financial aid, academic advising, and student services, to provide a holistic support system for prospective students.
  • Contribute to a collaborative and positive team environment, sharing insights and strategies for successful recruitment.

Qualifications:

• Education:
  • Bachelor's degree required.
• Experience:
  • Previous experience in admissions, student services, or a related field is preferred but not mandatory.
• Skills:
  • Outstanding communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Ability to work both independently and as part of a team.
  • Proficiency in Microsoft Office Suite and experience with CRM systems is a plus.
  • A genuine passion for helping students and a commitment to higher education.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and inclusive work environment.
• The chance to make a meaningful impact on students' lives and educational paths.

Application Process:

If you're excited about helping students achieve their academic dreams and want to be part of a dynamic admissions team, we want to hear from you

Position Information
Position Number
060325

Working Position Title
Admissions Counselor

Building and Room No.
Thompson Center 206

Appointment Type
Permanent Full-Time

If Time Limited.
No

Appointment Length.
12

Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies
Emergency

Normal Work Schedule
Monday- Friday (8a - 5p) Travel plus, Evenings and weekends required

Department Required Skills
Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions

Preferred Years Experience, Skills, Training, Education

Required License or Certification

Valid US Driver's License
Yes

Commercial Driver's License Required
No

Physical Required
No

List any other medical/drug tests required

Posting Details

Posting Details
Internal Posting Only
No

Time Limited Position
No

Appointment Length
12 months

Salary
Salary commensurate with education and experience

Open Date
04/11/2025

Close Date
04/22/2025

Open Until Filled
No

Special Instructions Summary

Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment. If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position. If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. How did you hear about this employment opportunity?
   • Public Job Posting
   • Internal Job Posting
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Website
   • Other
2. Please describe any experience working in high accountability, metric-driven environment.
   

   (Open Ended Question)

Applicant Document

Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Certificate of Release or Discharge from Active Duty (DD-214)
2. Unofficial Transcript

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