Shift Manager

4 weeks ago

Macomb, United States Green Lantern Pizza Full time

Green Lantern Pizza is seeking a Shift Manager candidate who is motivated, team-oriented, friendly, dependable, and has the drive to provide excellent service in a high-paced Pizza restaurant

Put your application in and join our family of serving the Best Pizza in Town since 1955

Summary of Position:
• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
• Assist in opening and closing the store as well as team member training to ensure that all team members can execute food quality consistency that meets company labor cost, cleanliness, & efficiency standards.
• Ensure that all food and products are consistently prepared and served according to the Green Lantern's recipes, portioning, cooking, and serving standards.
• Achieve company objectives in service, quality, the appearance of facility and sanitation, and cleanliness through training of team members and creating a positive, productive working environment.
• Make on-the-spot organizational decisions to ensure the highest possible quality & performance & service standards.
• Assist in handling guest issues & complaints to ensure guest satisfaction while gathering customer feedback information to share with their team members & upper management.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection & ensure all equipment is working properly by following the companies Daily Operations Procedures.
• Ensure all team members are compliant with attendance, uniforms, station clean-ups & closing procedures and will be available if team members do not show up for work.
• Be knowledgeable of Green Lantern policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the Green Lantern, team members, and guests.
• Provide advice and suggestions to Management or Ownership.
• Execute any duty or task assigned by Management or Ownership.

Qualifications:
• Be able to communicate clearly and directly.
• Have knowledge of service and food and beverage, generally involving at least three years of restaurant operations and/or shift management positions.
• Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Must have the stamina to work 40 - 50 hours per week and up to 60 hours per week when needed.

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