Client Services Coordinator

3 weeks ago

Bay Shore, New York, United States Silverline New York Full time

In response to the continued growth of our business, we are looking for an Entry Level Client Services Coordinator to serve the Long Island area. The Entry Level Client Services Coordinator will be assigned an external existing customer and new customer base that our clientele provides for us. Our firm is a leading management, marketing, and sales firm that works with the fastest-growing telecommunications and technology company in the nation. We specialize in direct marketing and customer acquisition for one of the most respected companies in the industry. 

We offer our clients a 100% return on their marketing dollar - a statement few other marketing companies can make. Our marketing strategy relies on direct, face-to-face, client interaction. By focusing our sales and marketing efforts on a face-to-face, relationship-based marketing approach, we can bring our clients life-long customers with increased name-brand recognition and high levels of customer loyalty. Moving into the next year, we are looking to exponentially grow in an aggressive but effective manner.

Entry Level Client Services Coordinator Responsibilities:

  • Provide onsite customer assistance, sales, and client relations to a consumer base 
  • Comfort working with iPads and tablet-based software
  • Work with Entry Level Client Services Coordinator team members to secure new clients and to protect existing clients from competitors
  • Attend large, high-profile (virtual) conferences as required
  • Attend and present to prospective clients
  • Responsible for the accuracy of all paperwork for new customer accounts.
  • Work with the Director of the company and Sales Management staff to effectively build client revenue and set sales goals
  • Provide onsite and in-field services to Clients including sales, promotional services, and customer service on products offered
  • Represent clients in a professional and business manner

Entry Level Client Services Coordinator Qualifications:

  • 1 year of account management/customer service/sales experience
  • Must be able to follow directions and work as a team
  • Tech skills to include tablet navigation, spreadsheet, email and internet usage
  • Superior organizational skills - able to manage multiple priorities simultaneously
  • Must have strong oral communication skills
  • Exceptional persuasion, customer engagement, and sales skills

***FULL TRAINING IS PROVIDED FOR ALL ENTRY-LEVEL POSITIONS***

#LI-Onsite

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