SNUG Case Manager

4 weeks ago

Troy, United States Trinity Alliance of the Capital Region, Inc. Full time

Trinity Alliance of the Capital Region is one of the area's leading social services organizations with a mission to promote healthy families, improving communities and providing education and employment, as a means to change generations. Founded in 1912 as a settlement house, Trinity is dedicated to the well-being and success of the Capital Region and of all our employees. By joining Trinity, you'll be joining one of the most respected organizations in the Capital Region.

SNUG Case Manager Description

SNUG Background

The SNUG Street Outreach program is an evidence-based, violence reduction initiative that treats gun violence as a disease by identifying its causes and interrupting its transmission. At each site, outreach teams of credible messengers - individuals who are hired from the communities in which they work and have backgrounds similar to those with whom they aim to connect - mentor the highest risk youth with an emphasis on conflict mediation and violence prevention.

SNUG Case Management Initiative

The SNUG Case Management Initiative is an innovative partnership between DCJS and the state Office of Victim Services (OVS) that will allow the SNUG program to address trauma experienced by program participants and staff and improve access to victim services in the SNUG cities. By hiring case managers, the program will be equipped to better address the constant exposure to violence that affects youth and families served by the program, their communities and SNUG staff.

Case Manager Job Description

The SNUG case manager will be located at the SNUG office and will be supervised by the SNUG site-based social worker. They will be assisting the social worker in providing case management services to victims of crimes. Among other things, this will include assisting clients with navigating court and medical appointments, applying for compensation through OVS, and connecting individuals to educational/vocational services.

  • Work as an onsite case manager and member of the SNUG team in order to support victims of crime affected by community violence
  • Manage the site's referral resource database and create relationships with local agencies and service providers
  • Assist victims of crime navigate systems including providing court advocacy and transportation to medical appointments
  • Work with the SNUG staff and assist them in providing case management services to their high-risk program participants.
  • Respond with SNUG team to violent incidents in the community, attend SNUG outreach events, and make home visits to victims and families when appropriate
  • Develop relationships with hospitals and other crime victim service providers in order to ensure crime victims know about and utilize SNUG services
  • Maintain a sufficient caseload of clients at any given time
  • Adhere to all documentation and database requirements and accurately track work in accordance with VOCA reporting standards
  • Willingness to travel to trainings and conferences including an initial week-long training that may require overnight travel within NYS, and a biannual two-day conference in Albany
  • Be available to support SNUG team in emergency situations regarding incidents with staff or participants
  • Ability to work flexible hours (evenings and weekends) when necessary
  • Any other relevant duties as assigned

In addition to a competitive salary, you will enjoy many unique benefits, including 14 paid holidays, access to health insurance at the start of your first full month of employment. Plus, you'll immediately start accruing sick days and personal time the moment your employment begins. Trinity is devoted to our employees - and we want to see you succeed in your career.

Minimum Qualifications

  • Associates degree from an accredited university
  • Experience working in the social services field
  • 2+ years of experience working in or near the SNUG target areas

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