Dispatcher

1 week ago

Nashville, United States Gray Line Tennessee Full time
TRANSPORTATION DISPATCHER

Position Summary:

Gray Line Transportation Dispatcher is required to be quick at multi-tasking. Must have the ability to retain information given. Must be able to work in a fast-paced environment and work as a team player with others. Strong organizational skills. Strong follow-up skills. Must be self-motivated.

Benefits:
  • Starting Pay: $17/HR
  • Generous PTO - Accrue 112 hours in your first year
  • Medical, Dental, Vision, and life insurance
  • 401K
Duties and Responsibilities:
  • Answer incoming calls to our livery and charter dispatch department
  • Oversees, reviews, and/or assigns equipment utilization, inspects, and verifies attendance reporting, arranges for emergency coverage of line runs and charters and be willing to fill in when the need arises
  • Notifies appropriate personnel in case of Operator emergencies and disruptions or cancellations of service
  • Reviews complaints and conducts factual investigations, and recommends appropriate course of action
  • Ensures that all supervisor, chauffeur and driver activities are completed: Driver Logs, passenger count, Ticket procedures
  • Oversees drivers and chauffeurs and resolves issues and requests
  • Makes sure all policies and procedures are being adhered to
  • Schedule and dispatch drivers and vehicles based on workload
  • Make sure all drivers have confirmed upcoming work
  • Update dispatch grids and trip schedule
  • Establish rapport for drivers and chauffeurs
  • Maintain a close working relationship with our other departments
  • Communicate with drivers, chauffeurs and clients by email and telephone
  • Must take a proactive approach to all operational duties example: Scheduling of vehicles, drivers & hotels and maintaining the maintenance schedule of vehicles
Knowledge, Abilities, and Skills:
  • Must be able to work quickly, but with high attention to accuracy and detail.
  • Must be able to work independently without constant supervision, and be able to make independent decisions
  • Ability to multi-task in a fast-paced department with the ability to follow through with each task given
  • Ability to adapt to ongoing changes in procedures and policies
  • Must be able to work under pressure and problem solve
  • Must understand, interpret, apply laws, rules, regulations and policies
  • Ability to learn and monitor bus-based communication technology applications in a timely manner
  • Knowledge of transportation industry and dispatch, scheduling is a plus
  • Must be able to be to work - days, nights & weekends
  • Requires a professional demeanor, positive attitude, and ability to work with driver's, staff, and customers
  • Strong communication skills
  • Strong attendance record
  • Team Player
Education & Experience:
  • High school diploma or equivalent.
  • 1 year of dispatch experience required.
  • 1 year of customer service experience required.


Status: Full time, non-exempt.

Additional Information:

Every employee at Gray Line Tennessee has a stake in the safety of our clients, customers, and employees. Gray Line Tennessee is a Drug Free and Smoke Free facility.

Gray Line Tennessee offers benefits which reflect our commitment to attracting and retaining the best employees. We offer health, vision, dental, short and long-term disability, supplemental life and 401k benefits.

Gray Line Tennessee is an equal-opportunity employer, where all qualified applicants will be given equal consideration for employment without regards to race, sex, color, religion, national origin, disability status, veteran status, or other statues protected by law.

Please visit www.graylinetn.com/careers to view all our open positions.

  • Dispatcher

    1 week ago

    Nashville, United States Hiller Plumbing Full time

    Our Mission Be America's Best home service company by providing care, growth and opportunity ensuring every team member is happy. Hiller's 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller's family includes more than 850 Happy Faces, and a fleet of...

  • Dispatcher

    2 months ago

    Nashville, United States Whitecap Full time

    A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force...

  • Dispatcher

    2 months ago

    Nashville, United States Saia Full time

    Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one - from leadership and from your team. A job with Saia is packed with opportunity - from learning new skills and advancing...

  • On-Call Dispatcher

    2 months ago

    Nashville, United States Lipscomb University Full time

    Description Remain on-call for sick or scheduled vacation of Full-Time Dispatchers. This will be at the determination of the Director of Communications, Director of Operations, or Chief of Security. Respond to emergency and non-emergency calls for help and information. Field calls via phone, radio, walk-up window, and email. Operate radio communication...

  • Logistics Dispatcher

    2 months ago

    Nashville, United States PathGroup Full time

    JOB SUMMARY: The Transportation Coordinator, under the direction of the Logistics Transportation Manager performs operational functions related to the dispatching and scheduling of drivers. JOB RESPONSIBILITIESESSENTIAL FUNCTIONS: Maintain route schedules and database information. Maintain service distribution reps calendar and schedule internal routes...

  • Healthcare Dispatch Technician

    2 weeks ago

    Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    Job Description: Vanderbilt University Medical Center is seeking a highly skilled Sr. Control Systems Dispatcher to join our team.The successful candidate will be responsible for coordinating work orders, dispatching personnel, and ensuring compliance within healthcare facilities.This role requires strong technical skills, excellent customer service...

  • ECT Dispatcher

    1 month ago

    NASHVILLE, United States MVT Holdings Full time

    Join the MVT family!!! Mesilla Valley Transportation is hiring Dispatchers for our Extended Coverage Team (ECT) in Nashville, TN! TheECT Dispatcheris responsible for assisting Operations to support drivers of our fast-paced organization efficiently and effectively. *** We are looking for individuals who are available to work a flexible night shift...

  • ECT Dispatcher

    1 month ago

    NASHVILLE, United States MVT Holdings Full time

    Join the MVT family!!! Mesilla Valley Transportation is hiring Dispatchers for our Extended Coverage Team (ECT) in Nashville, TN! TheECT Dispatcheris responsible for assisting Operations to support drivers of our fast-paced organization efficiently and effectively. *** We are looking for individuals who are available to work a flexible night shift...

  • ECT Dispatcher

    3 weeks ago

    NASHVILLE, United States MVT Holdings Full time

    Join the MVT family!!! Mesilla Valley Transportation is hiring Dispatchers for our Extended Coverage Team (ECT) in Nashville, TN! TheECT Dispatcheris responsible for assisting Operations to support drivers of our fast-paced organization efficiently and effectively. *** We are looking for individuals who are available to work a flexible night shift...

  • Dispatcher (Support Services)

    1 week ago

    Nashville, United States Vanderbilt Health Full time

    Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your...

  • ECT Dispatcher

    1 month ago

    Nashville, United States MVT Services Full time

    Job DescriptionJob DescriptionJoin the MVT family!!! Mesilla Valley Transportation is hiring Dispatchers for our Extended Coverage Team (ECT) in Nashville, TN!TheECT Dispatcheris responsible for assisting Operations to support drivers of our fast-paced organization efficiently and effectively.*** We are looking for individuals who are available to work a...

  • Dispatcher Operations Manager

    2 weeks ago

    Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    About Vanderbilt University Medical CenterNashville, Tennessee-based Vanderbilt University Medical Center (VUMC) is a leading medical institution renowned for its commitment to innovation, excellence, and patient-centered care. With a diverse team of healthcare professionals, researchers, and support staff, VUMC strives to advance healthcare through...

  • Dispatcher (Support Services)

    3 weeks ago

    Nashville, United States Vanderbilt University Medical Center Full time

    Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your...

  • Dispatch and Support Specialist

    1 week ago

    Nashville, Tennessee, United States Tow Pro Full time

    Job DescriptionAs a Dispatcher and Customer Service Representative at Tow Pro, you will play a vital role in delivering exceptional customer experiences.Key ResponsibilitiesRespond to customer inquiries, providing clear and concise information about our services.Provide support and guidance to customers, helping them navigate our services and resolve...

  • Dispatcher, 3:00 pm to 11:00 pm

    2 months ago

    Nashville, United States Meharry Medical College Full time

    The Security Dispatcher acts as the central communications contact for the shift officers/supervisors and for the community at large as it pertains to security-related matters. The Dispatcher must be able to multitask by coordinating radio communications, receiving incoming departmental telephone calls on three lines, monitoring alarm system displays, and...

  • Command Center Dispatcher

    6 months ago

    Nashville, United States House of Blues Full time

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live...

  • Dispatcher Customer Service Representative

    7 hours ago

    Nashville, United States Tow Pro Full time

    Job DescriptionJob DescriptionWe are seeking Dispatchers  and Customer Service Representatives to join our team! Responsibilities:Handle customer inquiriesProvide information about the vehicles and servicesTroubleshoot and resolve customer issues and concernsDocument and update customer records based on interactionsDevelop and maintain a...

  • Dispatching and Customer Support Associate

    2 weeks ago

    Nashville, Tennessee, United States Tow Pro Full time

    Join Our Team at Tow ProAre you a people person looking for a new challenge? Look no further than Tow Pro! As a leading provider of customer service and dispatching services, we're seeking talented individuals to join our team.We're proud to offer a range of benefits, including medical, dental, vision, direct deposit, vacation pay, 401K, and more. And with a...

  • ECT Dispatcher

    1 month ago

    Nashville, TN, United States MVT Holdings Full time

    Join the MVT family!!! Mesilla Valley Transportation is hiring Dispatchers for our Extended Coverage Team (ECT) in Nashville, TN! TheECT Dispatcheris responsible for assisting Operations to support drivers of our fast-paced organization efficiently and effectively. *** We are looking for individuals who are available to work a flexible night shift...

  • ECT Dispatcher

    4 weeks ago

    Nashville, TN, United States MVT Holdings Full time

    Join the MVT family!!! Mesilla Valley Transportation is hiring Dispatchers for our Extended Coverage Team (ECT) in Nashville, TN! TheECT Dispatcheris responsible for assisting Operations to support drivers of our fast-paced organization efficiently and effectively. *** We are looking for individuals who are available to work a flexible night shift...