Central Lab Assistant

2 weeks ago

Portland, United States Women's Healthcare Associates Full time

At WHA, we're a team, passionate about humanizing healthcare. We're inspired by the diverse stories, strength and resilience of our patients and the unique choices they make in pursuing health for themselves and their families. We envision a world where every person has the opportunity to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge.

The Central Lab Assistant is responsible for providing technical and administrative support for laboratory operations in Central Lab.
Assists with quality control by ensuring correct specimen collection requirements, specimen stability limitations, distribution to testing departments, and document management in the Central Lab. Assists in coordinating communications and ensures Central Lab workflows and processes operate efficiently and effectively.

*This is a Monday-Friday, 40 hour/week position with an 8:00am to 4:30pm schedule.

DUTIES

  • Acts as a resource for site laboratory staff by answering questions, providing instruction, and giving feedback when needed; adheres to quality standards and provides excellent customer service to both internal and external customers.
  • Answers Central Lab phones, monitors incoming faxes and mail.
  • Assists Central Lab staff, site lab staff, and WHA providers with a positive and helpful attitude and promotes teamwork within WHA by fostering a spirit of cooperation.
  • Works with Central Lab staff, Lab Manager, and WHA Purchasing to monitor and maintain
    laboratory inventory supply, place weekly supply orders, receive deliveries, put supplies away, monitor supply chain issues, and anticipate future inventory changes/needs.
  • Processes and distributes all incoming lab specimens in the Central Lab for internal testing and reference lab testing.Follows QI guidelines, OSHA and CLIA requirements, company and department guidelines,
    policies, procedures and protocols. Examples include making sure refrigerator thermometers have current dating and helping to make sure old specimens are disposed of properly.
  • Assists with quality control by ensuring correct specimen collection requirements, specimen stability limitations, distribution to testing departments, and document management in the Central Lab. Helps to problem solve when there are missing specimens in WHA clinics and reference labs.
  • Collaborates with Lab Manager to identify and optimize workflows at WHA site labs.
  • Transmits Central Lab's billing daily.
  • Ensures reference lab tracking and control.
  • Assists techs in morning start up routines.
  • Works with Lab Manager and IT department to ensure accurate and efficient Orchard procedures.
QUALIFICATIONS
  • High school diploma or GED required.
  • Prior experience with or the ability to learn practice management and laboratory software required.
  • Previous medical assisting, laboratory, or phlebotomy work experience in a medical group setting preferred.
  • Familiar with OSHA regulations preferred.
  • Knowledge of medical terminology and coding, including ICD-10, CPT, and HCPCS preferred.
  • Knowledge of basic specimen collection, selection, handling and storage activities.

Women's Healthcare Associates, LLC is an equal opportunity employer.

Oregon employers are required by a number of state and federal agencies to display a variety of workplace notices and posters, including:
Federal Family and Medical Leave Act

Oregon Family Leave Act

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