Dispatcher

3 weeks ago

Chelmsford, United States VILLAGE Inc Full time
Village Home Services is looking for an organized and efficient Dispatcher with an eye for detail and high level of accuracy. The Dispatcher should be professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills. 

Who We Are
In business for over a decade, Village Home Services has become a name to trust but we are only as good as our people. That’s why we need you to join the team and help us take our growth to the next level. If you are a person with goals and an eye on growth then look no further and apply with us today
 
What We Offer
  • Starting at $25/hr. (Based on skills and experience)
  • Health & Dental Insurance
  • Company Paid Life Insurance
  • SIMPLE IRA 3% Company Match
  • Vacation & Sick Time

Position Hours:  7:00 AM to 3:30 PM with a 30-minute lunch break
Position Location:  Chelmsford, MA 01824

Responsibilities:
  • Manage the dispatch board to keep field personnel on the move and generating revenue
  • Help the field team by taking detailed notes for service calls and entering them into our system
  • Get to know your technician’s, likes and dislikes, closing rations, licenses, communication skills and more to help them be successful
  • Contribute to our company’s culture by being upbeat and hard-working
  • Dispatch technicians to service and maintenance calls
  • General office duties
Requirements:
  • High School Diploma/GED is required
  • Self-starter, reliable, flexibility with hours
  • High level of accuracy and efficiency
  • Exceptional verbal and written communication skills
  • Willingness to constantly learn and grow
  • Computer literacy and strong typing skills, with high attention to detail
  • Task-oriented with the ability to multitask in a busy environment
  • HVAC knowledge is a plus, but not required
  • Experience with Service Titan a plus, not required.

We are an equal opportunity employer.

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