Patient Service Representative-Transportation Coordinator

3 weeks ago


Salisbury, United States TidalHealth Full time
Why work at TidalHealth?

Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and residency programs to grow both personally and professionally.

Patient Service Rep Position Summary

The primary function is to provide secretarial support for the facility (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor.

The primary role of the transportation coordinator will be to arrange transportation for those patients in need at The Richard A. Henson Cancer Institute at Peninsula Regional, The Richard A. Henson Cancer Institute Ocean Pines, and the Allen Cancer Center. The position requires working with the social work team, medical oncology, radiation oncology, and any other staff in all locations. In addition, the coordinator will work with companies such as LifeStar, the local health departments, and the American Cancer Society to ensure our patients are given all options for transportation to assist them with completing their cancer treatment. While this role covers transportation across the entire cancer program, the primary location is Peninsula Regional.

Patient Service Rep Position Requirements

Education
  • High School Diploma or GED required.
  • Medical terminology and/or medical secretarial degree (2years) preferred.
Experience
  • Minimum of three (3) years secretarial experience required.
  • Experience in a healthcare setting is preferred.
  • Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred
Patient Service Rep Work Schedule
  • Monday through Friday
Patient Service Rep Benefits
  • At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits.
  • Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.


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