See more Collapse

PremierOne Remote System Admin

2 months ago

Texas City, United States Motorola Solutions Full time
Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview
The Video and Software Services (VSS) Field Support team is dedicated to supporting public safety agencies worldwide. Our mission is to provide cutting-edge technology and innovative tools, empowering customers to make faster, smarter, and safer decisions. VSS supports products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. VSS is a fast-paced environment that seeks motivated and professional individuals willing to work towards our goals as an organization.
Grow professionally, work with cutting-edge technology, and be at the forefront of the public safety sector.
Job Description

The PremierOne (P1) Remote System Admin will be responsible for supporting customer sites as needed to perform scheduled administrative and maintenance activities on the customer's PremierOne System.

Responsibilities of the Remote System Administrator include but are not limited to:
  • Provides tailored technical customer operations support
  • Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance
  • Executes customer operations policies and procedures
  • Builds and maintains positive, effective, and mutually beneficial working alliances with customers
  • Perform Daily, Weekly, and Monthly scheduled tasks relating to Patching and Antivirus management
  • Collaborate with various stakeholders, including Support and CyberSecurity teams and vendors to gather requirements, communicate patches, and schedules, and address concerns.
  • Oversee the execution of patches & updates, closely monitoring progress, and addressing any issues or roadblocks that may arise. Ensure deployments are conducted according to the defined plans, with minimal disruptions to end-users or PremierOne performance and availability.
  • Identifies and suggests possible system and/or process improvements when applicable.
  • Perform periodic system maintenance and software patching, in accordance with Motorola Solutions supplied guidelines, on physical and virtual servers covered within the scope of the Maintenance and Service Agreement.
  • Run diagnostics using approved MSI tools.
  • Provide system performance reporting using approved MSI tools when requested.
  • Assist with contractually covered database system back-ups.
  • Understand system dependencies and related connections
  • Work with Customer to implement Motorola Solutions Technical Notification (MTN) vulnerability resolution and repair procedures.
  • Qualifications:
    • Minimum of a high school diploma or equivalent required, Bachelor's degree preferred
    • 3+ years of IT or public safety experience
    • 3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred)
    • 3+ years of Public Safety Applications experience involving CAD/RMS/Mobile, and other emergency 911 center equipment greatly preferred
    • Proven track record working with or deploying enterprise hardware and software solutions; HP preferred
    • Experience creating positive working relationships with customers and application end users.
    • Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask.
    • Excellent verbal and written communication skills.
    • Comfortable working both alone and in a team environment.
    • Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills)
    • Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM)
    • Experience with Public Safety Applications including CAD, Mobile and RMS
    • Experience with Virtualization software
    • Experienced with Network Load Balancing (NLB) and Clustering
    • Experience with hardware blades and Storage Area Networks (SAN); HP preferred
    • Experience with firewalls and routers; Fortigate preferred
    • Familiarity with JavaScript, .NET, ESRI 10.X and XML
    • Ability to troubleshoot application system issues including hardware, network and third-party components
    • This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
#LI-JM2

Basic Requirements
  • Associates Degree or equivalent
  • 2+ years of experience in customer service
  • 3+ years of Public Safety Applications experience involving Records Management Systems or 3+ years of IT experience
  • This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
25-50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.

We have other current jobs related to this field that you can find below

  • PremierOne Remote System Admin

    4 weeks ago

    Carson City, United States Pittsburgh Hires Veterans Full time

    Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every...

  • REMOTE System Admin

    1 month ago

    Salt Lake City, United States BCforward Full time

    BCforward is currently seeking a highly motivated REMOTE System Admin (Content Operations Analyst).Position Title: REMOTE System Admin (Content Operations Analyst).Location: REMOTEAnticipated Start Date: ASAPPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 6+...

  • Jira Admin

    3 weeks ago

    Jersey City, United States Resource Logistics Full time

    Need Jira Admin with 10 years of exp. Jira Admin New Jersey Contract (Remote work) Jira Admin exp with min 10 years of overall experience in managing, configuring, and customizing the Jira and Confluence tools. Atlassian Tools JD- - 5 to 7 years in supporting JIRA - Install and upgrade Atlassian products - Manage upgrades, patches,...

  • Systems Admin/Helpdesk

    1 week ago

    Foster City, United States I.T. Solutions, Inc. Full time

    Role: Systems Admin/HelpdeskLocation: Foster City, CA - Onsite required 3 days/weekType: ContractRates: $65Troubleshoots Windows and networking issues for resolutionEscalates to or consults with senior staff when solution is unclear to determine a solution.Identifies critical issues and engages the team for facilitation and resolution.Reports problems with...

  • Systems Admin/Helpdesk

    2 weeks ago

    Foster City, United States I.T. Solutions, Inc. Full time

    Role: Systems Admin/HelpdeskLocation: Foster City, CA - Onsite required 3 days/weekType: ContractRates: $65Troubleshoots Windows and networking issues for resolutionEscalates to or consults with senior staff when solution is unclear to determine a solution.Identifies critical issues and engages the team for facilitation and resolution.Reports problems with...

  • Network Admin

    2 months ago

    Texas City, United States Raven Advisory LLC Full time

    Job Title: Network Admin Company Overview: Raven Advisory is a leading organization dedicated to revolutionizing training methodologies for modern warfighters. We specialize in providing cutting-edge training solutions, simulations, and technology-driven programs to enhance the skills and readiness of military personnel. We are seeking a proficient and...

  • SAP BO Admin

    1 month ago

    Texas City, United States eTeam Full time

    Job Summary: experienced Business Objects Admin with strong technical administration skills in Business Intelligence to join our team. Job seeker should have hands-on experience in managing the day-to-day operations of the Business Objects environment and possess deep knowledge of technical aspects related to administering and maintaining the BI...

  • Admin Assistant at Cunningham Air Systems

    2 months ago

    Pearl City, United States Cunningham Air Systems Full time

    Job DescriptionJob DescriptionCunningham Air Systems in Pearl City, HI is looking for one admin assistant to join our team. We are located on 96 1272 Waihona St. Bay #1. Our ideal candidate is a self-starter, motivated, and engaged.ResponsibilitiesField telephone callsReceive and direct visitorsMaintain and coordinate schedules, appointments, and...

  • Salesforce Developer/Admin

    2 weeks ago

    Salt Lake City, United States VDart Inc Full time

    Job DescriptionJob DescriptionJob Title: Salesforce Developer/AdminLocation: Hybrid On-site 3 days/2 remote (Salt Lake City, UT 84104 or Chicago, IL 60131 or Houston, TX 77041)Duration: 6-month CTHJob Description:Mid-level Salesforce Developer (80% Admin/20% Development) w/ CPQ experienceMust Haves:CPQ and Development experience and Sales and Service Cloud...

  • HR Admin

    6 days ago

    Kansas City, United States QPS Employment Group Full time

    Position Title: HR Admin Wage: $22-$25/hour Shift: 1st Hours: Monday-Friday 8am-5pm Join a dynamic and fast-paced manufacturing company specializing in just-in-time (JIT) automotive solutions. They are committed to fostering a collaborative and innovative work environment. This company is currently seeking a highly motivated and adaptable HR Assistant...

  • SF Business Admin

    1 month ago

    Oklahoma City, Oklahoma, United States Concentrix Full time

    Job Title:SF Business AdminJob DescriptionLocations are:Tier 2– Texas, Pennsylvania, Georgia, Florida, Maryland, Michigan, Colorado, Minnesota, Wisconsin, Nevada, North Carolina, Maine, Rhode Island, Connecticut, New Hampshire, Idaho, Wyoming, South Carolina, Virgina, DelawareTier 3 – Utah, Ohio, Arizona, Nebraska, Missouri, Louisiana, New Mexico,...

  • HR Admin

    3 weeks ago

    Kansas City, United States QPS Employment Group Full time

    Position Title: HR Admin Make sure to apply with all the requested information, as laid out in the job overview below. Wage: $22-$25/hour Shift: 1st Hours: Monday-Friday 8am-5pm Join a dynamic and fast-paced manufacturing company specializing in just-in-time (JIT) automotive solutions. They are committed to fostering a collaborative and innovative work...

  • Sr. Salesforce Admin

    2 months ago

    Iowa City, United States Resource Informatics Group Full time

    Role : Sr. Salesforce AdminClient Location - Preference is local Iowa candidates OR 200 miles radiusmostly role is remote with onsite once a quarter.-Duration - 6 months Contract to hire - GC/USC Preferred-Interview Process - 3 rounds of interviewMust Have - 7+ years of practical work experience with Salesforce platform. Focus in administration (please do...

  • Lease Admin Sr Analyst

    1 month ago

    Oklahoma City, Oklahoma, United States CBRE Full time

    Lease Admin Sr Analyst - Remote in Eastern TimeJob ID173095Posted25-Jun-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestAdministrative, Sales & LeasingLocation(s)Cincinnati - Ohio - United States of America, Remote - US - Remote - US - United States of AmericaAbout the Role:As a CBRE Lease Administration Sr. Analyst, you will uphold the...

  • Remote Associate Intake Therapist

    1 week ago

    Texas City, United States Daybreak Health Inc Full time

    Student success starts with mental health. Daybreak Health partners with districts and schools to provide personalized mental health support to help students reach their full potential. Our teletherapy programs are designed to give each student access to high-quality, affordable, and culturally competent care that meets their unique needs. We take pride in...

  • HR Admin

    2 weeks ago

    Kansas City, United States QPS Employment Group Full time

    Position Title: HR AdminWage: $22-$25/hourShift: 1stHours: Monday-Friday 8am-5pmJoin a dynamic and fast-paced manufacturing company specializing in just-in-time (JIT) automotive solutions. They are committed to fostering a collaborative and innovative work environment. This company is currently seeking a highly motivated and adaptable HR Assistant to join...

  • Network/Admin Technician

    4 weeks ago

    Garden City, United States Core BTS,Inc. Full time

    Job DescriptionJob DescriptionNetwork/Admin Technician​Job SummaryCore BTS is seeking a qualified Network/Admin Technician to join an elite professional services organization. Core BTS is a privately held national consulting company, and is a successful business transformation company, providing organizations comprehensive IT solutions from application...

  • HR Admin

    5 days ago

    North Kansas City, United States QPS Employment Group Full time

    Position Title: HR Admin Wage: $22-$25/hour Shift: 1st Hours: Monday-Friday 8am-5pm Join a dynamic and fast-paced manufacturing company specializing in just-in-time (JIT) automotive solutions. They are committed to fostering a collaborative and innovative work environment. This company is currently seeking a highly motivated and adaptable HR Assistant...

  • Dynamic CRM Admin

    2 months ago

    Texas City, United States eTeam Full time

    Skills Required: • Years of Experience Required - 8-10 years of experience • Degrees or certifications required - public certification nice to have • Disqualifiers - industry mis-matches. Someone lacking customer service. Candidates with "Dynmaics administration" are typically not a good match. Demonstrated experience in one or more of these areas:...

  • Builder Sales Support Admin

    1 month ago

    Kansas City, United States Safe Haven Security Services, LLC Full time

    Job DescriptionJob DescriptionAt Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering...