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Media, United States Nemours Children's Health Full timeJob DescriptionNemours is seeking a PSR II to join our team. Responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash collection, statistical tracking office communications, word processing and filing of patient records. ESSENTIAL RESPONSIBILITIES1....
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PSR-(Pat.Service Rep)
3 months ago
Media, United States
Axia Women's Health
Full time
At Axia Women’s Health,our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. We are currently recruiting a Patient Service Representative (PSR) in MediaPA + offices in Plymouth Meeting, Malvern and King of Prussia.
The Patient Service Representative will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff.
RESPONSIBILITIES:
- Promptly and professionally answers telephone calls (as well as retrieve messages that are received viaanswering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
- Greet patients/visitors, and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.
- Explain financial requirements to patients; collect and record copays as required.
- Perform registration functions for new and existing patients.
- Schedule patient appointments per guidelines given, and finalize patient schedules for previous day.
- Maintain confidentiality regarding all patients.
- Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
- Other duties as assigned.
- Adapt to changing priorities and business needs
- Ability to travel to and work in Malvern, Plymouth Meeting, and King of Prussia as needed in addition to primary office location inBryn Mawr, PA
- Givegreat customer service
- Work in a fast-paced, innovative environment
- Focus on what is best for the team over the individual
- Work 40 hours per week
- Full time benefit-eligibility beginning the first of the month after hire
- Immediate 401(k) matching contribution with no vesting period
- Generous PTO offering with additional time off for volunteering
- Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay
- Access to Axia providers at little to no cost through Axia’s medical insurance
- Axia-paid life insurance, short term and long term disability
- Free counseling for colleagues and family members, including parents and parents-in-law
- Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more
At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.