Host/To Go Person

4 weeks ago

Columbia, United States IHOP Full time

As a Host or Hostess/ To-Go Person, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills.

Responsibilities of a Host/ To Go Person:
• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Host/ To Go Person Job Requirements:
• Prior experience as a host is a plus, but not mandatory.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask.

Benefits:
• Competitive Pay ($12 p/h training / $15 p/h upon completion of training; 60-90 days)
• Flexible Hours FT: morning shifts/ PT: evening shifts

Morning Shifts: M-F 7am-1pm / 8am-2pm Sat/Sun 7am- 2pm / 8am-3pm

Evening Shifts: 5-close (Friday/Saturday/Sunday)
• Comprehensive Training.
• Management on every shift.
• Supportive work environment and employee morale.

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