Trainer - Data Entry

3 weeks ago

Austin, United States Sonic Healthcare USA Inc Full time
Job Functions, Duties, Responsibilities and Position Qualifications:

Position Summary: Responsible for providing high quality training to new hires and continuing education to established employees. Responsible for data entry and lab assistant duties. Maintains departmental operating policies and procedures to include departmental programs, quality control, quality assurance, and safety. Reviews receipt of specimens receipt from all patient service centers, in-office phlebotomists and clients. Ensures all specimens are processed, data entered and shipped in accordance with CPL guidelines and meets shipment deadlines. Takes remedial action when indicated.

Principal Responsibilities:
  • Utilizes job knowledge, judgment, and problem solving skills to ensure quality. Ensures staff:
  • Accurately enters all required information presented on CPL or client specific requisitions into the laboratory information system.
  • Recognizes when information presented on requisitions is unclear and ambiguous. Knows and takes appropriate corrective action.
  • Participates in departmental quality assurance practices.
  • Follows all departmental policies and procedures related to data entry
  • Create an inspiring team environment with an open communication culture
  • Oversee day-to-day operation
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching
  • Encourage creativity and risk-taking
  • Recognizes personal limitations and seeks guidance from supervisors or managers when needed.
  • Effectively utilizes departmental resources:
  • Constructive utilization of unstructured time.
  • Utilizes personal and professional skills to promote successful relationships with management, coworkers and clients:
  • Communicates with laboratory staff to ensure the highest level of quality for each order entered or received
  • Respects and maintains the confidentiality of information relative to customers.
  • Follows all company policies and procedures
  • Enthusiastically performs miscellaneous duties with completion in a designated time frame.
  • Supports Data Entry Supervisor in duties and/or functions.
  • Coordinates training across the department, including new hire and remedial training. Tracks all training paperwork and submits to Supervisor when complete.
  • Updates Procedure and Training Manuals as needed with Supervisor.
  • Discusses discipline issues with Supervisor immediately.


Scope: Respects and maintains the confidentiality of information relative to the laboratory. Adheres to and enforces prescribed laboratory safety policies and regulations. Works independently with minimal direction. Functions as a liaison between the laboratory and the laboratory customers. Has the ability to work as a team member in a production work environment. Operates general laboratory equipment, including but not limited to: telephones, computer keyboards and CRT, centrifuges, and scanning equipment. Effectively communicates via written, verbal, face-to-face, telephone, and computer methods.

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Education:

Minimum- High School Diploma or GED

Prefer two years of laboratory training or experience in specimen collection and processing. Data entry experience in a production environment

Skills:

Ability to read, analyze, and interpret technical reports. Ability to write accurate and concise clinical documents, memos, and required correspondence. Ability to collect and analyze data using statistical methods. Ability to communicate effectively at all levels within the laboratory and with laboratory customers. Typing skills; proficiency with 10 key.

Physical Requirements: Requires light to medium lifting and carrying of objects weighing up to 50 pounds. Requires manipulation of tools, objects, and equipment using the following physical motions: pushing, pulling, lifting, reaching above shoulder height, grasping with both hands, pinching with thumb and forefinger, twisting with hand and wrist, climbing under, lifting up, lifting down, and reaching under. Routinely requires coordination of two or more physical operations. Routinely requires visual discrimination of color, size, shape, and motility. Requires the ability to hear audible alarms on temperature monitored equipment and automated analyzers.

Environmental Demands: Works in temperature controlled environment with constant exposure to biological and chemical hazards. May be required to operate fire and safety equipment or follow other safety procedures in an emergency situation. May be required to work with time constraints and in crisis situations.

Scheduled Weekly Hours:
40

Work Shift:
3rd Shift (United States of America)

Job Category:
Laboratory Operations

Company:
Clinical Pathology Laboratories, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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