Bilingual Case Aide

4 weeks ago

Houston, Texas, United States Dynamic Service Solutions Full time
JOB SUMMARY

The Bilingual Case Aide is assigned to the case management department and is responsible for assisting in the day-to-day tasks to ensure that case management services are provided to youth in a timely manner. The Case Aide demonstrates knowledge of and familiarity with the Office of Refugee Resettlement (ORR) policy and procedures relating to the documentation and recordkeeping of records of unaccompanied children (UC).

ESSENTIAL FUNCTIONS

1. Assist to coordinate case management services to include the safe and timely release of UC in accordance with ORR policy and procedures.

2. Assist with filing, closing, and with overall daily maintenance of records found in the physical case file and UAC Portal.

3. Assist with compiling electronic and physical files for ORR or State Licensing representatives, upon request.

4. Create client intake case files with necessary intake documents and close files for discharges. Assist case management with creating discharge packets with discharge documentation and provide exit orientation to client as part of discharge process from the program.

5. Assist with the coordination of fingerprint services for family reunification at program designated digital site.

6. Assist to prepare children discharge/release by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.

7. Responsible for assisting management staff with routine or daily responsibilities, including but not limited to filing, copying, scanning, answering phone, data entry, or other duties as assigned.

8. Ensure accurate and timely completion of documentation as required by state and federal regulations, to include ensuring that all services provided to youth are documented in the client record and required databases in accordance with state and federal regulations.

9. Ensure that youth are properly enrolled into the program's internal intake system UAC Portal.

10. Ensure DHS and ORR placement documents are filed and uploaded to UAC Portal software.

11. Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver, and/or sponsor.

12. Facilitate incoming calls to youth with the appropriate family members and other approved caregivers.

13. Ensure the provision of follow up service phone calls are conducted 30 days after youth's reunification and discharge from program.

14. Assist with the coordination of legal service provider's "Know Your Rights" presentations.

15. Drive clients to facilitate program services, may include transportation to court appointments, attorney visits, consulate interviews, or other appointments as per contractual requirements as needed. Also include transporting youth within the US, if reunified.

16. Maintain effective working relationships with families, children/youth, colleagues, consultants, and community agencies.

17. Assist with the coordination of travel arrangements for program staff transporting youth for reunification or transfer purposes (may include booking airfare, hotel, and rental car) if needed.

18. Assist ensuring program operations and activities adhere to legal guidelines and internal policies.

19. Other task and responsibilities as assigned.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

QUALIFICATION REQUIREMENTS

Education:
  • Associate degree in Psychology, Sociology, Social Work, Clinical Counseling, Human Services or other relevant behavioral science required.
  • Equivalent Education/ Work Experience: Minimum GED or High School Diploma. 1-2 years of experience working in a youth services field.
  • Bilingual (Must be able to speak, read, and write in English and Spanish)
  • Ability to read, write and converse proficiently in Spanish and translate written Spanish into English.
  • Strong writing, organizational and interpersonal communication skills
  • Strong computer skills (Microsoft Office, SharePoint, OneDrive) with the ability to learn new software.
  • Experience of case management experience with youth and children.
  • PLEASE NOTE: MUST BE WILLING TO BE TRAINED AT OTHER LOCATIONS (77033 AND 77035) - LENGTH OF TIME TO BE DETERMINED UPON HIRE.
Dynamic Service Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, political affiliation, marital status, genetic information, disability, age, military service or veteran status, parental status, or other non-merit factor. Dynamic Service Solutions is also committed to comply with all fair employment practices regarding citizenship and immigration status.

We participate in E-Verify.

  • Case Aide

    4 weeks ago

    Houston, Texas, United States Dynamic Service Solutions Full time

    JOB SUMMARY The Bilingual Case Aide is assigned to the case management department and is responsible for assisting in the day-to-day tasks to ensure that case management services are provided to youth in a timely manner. The Case Aide demonstrates knowledge of and familiarity with the Office of Refugee Resettlement (ORR) policy and procedures relating to the...

  • Bilingual Case Manager

    13 hours ago

    Houston, Texas, United States TTEC Full time

    About the RoleWe are currently seeking an experienced Bilingual Case Manager to join our team in Houston, TX. In this role, you will be responsible for managing complex customer cases and providing exceptional customer service.Your Key Responsibilities:Manage customer cases from initial contact through resolutionCommunicate effectively with customers via...

  • Bilingual Case Manager

    1 day ago

    Houston, Texas, United States Burnett Specialists Staffing & Recruiting Full time

    Key ResponsibilitiesWe are seeking a highly skilled and experienced Bilingual Case Manager to join our team. As a key member of our personal injury litigation group, you will be responsible for assisting attorneys in preparing and organizing case files, legal documents, and evidence.You will conduct legal research and draft pleadings, motions, and discovery...

  • Clinical Case Aide

    4 weeks ago

    Houston, Texas, United States Dynamic Service Solutions Full time

    Job Summary Case Aide will ensure constant line of sight supervision of each UC during transport and will provide support to Clinicians for transportation needs within the facility and during outings to hospital, psychiatric and medication management appointments. The Case Aide demonstrates knowledge of and familiarity with the Office of Refugee Resettlement...

  • Bilingual Behavioral Health Case Manager

    2 days ago

    Houston, Texas, United States Exceptional Wellness Full time

    Exceptional Wellness, Inc is seeking a Houston Bilingual Behavioral Health Case Manager for our community based mental health organization to serve as a Qualified Mental Health Professional (QMHP).Our QMHP services follow a strengths-based, client-centered model that will help develop and build skills that enable the child and family to function autonomously...

  • Bilingual Housing Case Manager

    2 weeks ago

    Houston, Texas, United States Scion Staffing Full time

    Scion Nonprofit Staffing has been engaged to conduct a search for a Bilingual Housing Case Manager for a nonprofit that advocates for affordable housing solutions. This is a full-time, temp-to-hire opportunity located onsite in Houston, TX. The ideal candidate for this role is a compassionate, detail-oriented professional with prior case management...

  • Bilingual Housing Case Manager

    2 weeks ago

    Houston, Texas, United States Scion Staffing Full time

    Scion Nonprofit Staffing has been engaged to conduct a search for a Bilingual Housing Case Manager for a nonprofit that advocates for affordable housing solutions. This is a full-time, temp-to-hire opportunity located onsite in Houston, TX. The ideal candidate for this role is a compassionate, detail-oriented professional with prior case management...

  • Case Manager Bilingual

    3 weeks ago

    Houston, Texas, United States Harris County Full time

    Under general supervision, the Case Manager is responsible for supervising client's compliance with release conditions, providing the courts with information to address noncompliance.Duties and Responsibilities:Case Documentation: Maintains accurate case notes documenting supervision activities and contacts.Defendant Release and Supervision: Informs newly...

  • Personal Injury Case Coordinator

    3 days ago

    Houston, Texas, United States Burnett Specialists Staffing | Recruiting Full time

    Job Summary:We are seeking a highly skilled and experienced Bilingual (Spanish) Personal Injury Paralegal to join our team. The ideal candidate will have a minimum of 5 years of litigation experience and fluency in Spanish.The successful candidate will be responsible for managing personal injury cases, providing administrative assistance, and facilitating...

  • Bilingual Field Case Manager

    1 week ago

    Houston, Texas, United States Genex Full time

    Company Overview The Enlyte Family of BusinessesMitchell | Genex | Coventry Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our...

  • Bilingual Spanish Customer Service Case Manager

    16 hours ago

    Houston, Texas, United States TTEC Full time

    At Percepta, we bring first-class service across each market we support . As a Bilingual Spanish Customer Service Case Manager working onsite in Houston, TX , you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You'll Be Doing The Bilingual Spanish...

  • Case Worker

    2 days ago

    Houston, Texas, United States Essential Healthcare Solutions LLC Full time

    Job Title: Case WorkerLocation: Dallas and Houston, TXEmployment Type: Full TimeJob Description:We are seeking motivated, solution-driven team players eager to embrace the responsibilities of working in a dynamic and professionally rewarding environment. This role involves assessing client needs, developing and implementing service plans, and coordinating...

  • Bilingual Paralegal Professional

    2 days ago

    Houston, Texas, United States Burnett Specialists Staffing & Recruiting Full time

    Bilingual Paralegal OpportunityWe are seeking a highly skilled and experienced Bilingual (Spanish) Personal Injury Paralegal with a minimum of 5 years of litigation experience to support our legal team. The successful candidate will be responsible for managing personal injury cases, providing administrative assistance, and facilitating communication between...

  • Bilingual Paralegal

    2 weeks ago

    Houston, Texas, United States Ascendion Full time

    We are a growing Law Firm looking to bring on an experienced Paralegal to join our team. Specifically, we are looking for someone with 2+ years of experience, who is Bilingual.Responsibilities:Setting up new filesAcquiring, summarizing and maintaining clients' medical recordsManaging and maintaining organized case filesDrafting and reviewing of...

  • Bilingual Customer Experience Associate

    5 days ago

    Houston, Texas, United States Murray Resources Full time

    Bilingual Researcher and Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Bilingual Customer Service Representative/Researcher to join our team. As a key member of our support staff, you will be responsible for resolving cases, responding to client inquiries, and providing exceptional customer service. If you have a...

  • Bilingual Litigation Specialist

    2 days ago

    Houston, Texas, United States Burnett Specialists Staffing | Recruiting Full time

    As a key member of our legal team, the Bilingual Personal Injury Paralegal will be responsible for managing personal injury cases, providing administrative assistance, and facilitating communication between attorneys, clients, and other parties. Fluency in Spanish is essential for this role, as many clients are Spanish-speaking.Responsibilities include...

  • Nurse Case Manager

    3 weeks ago

    Houston, Texas, United States Forthright Case Management Llc Full time

    Benefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryHealth insurancePaid time offProfit sharingWe are looking for a self-motivated registered nurse (RN) who is interested in partial remote and in person position.REQUIREMENTS:Texas Registered Nurse (RN) licenseValid TX Driver's License and TX Auto InsuranceAbility to use Microsoft Word...

  • Personal Injury Paralegal Bilingual

    2 weeks ago

    Houston, Texas, United States Burnett Specialists Staffing | Recruiting Full time

    Personal Injury Paralegal Bilingual (Spanish) Bilingual (Spanish) Personal Injury Paralegal ? Litigation SpecialistLocation: West Galleria area Fully in office Position Overview: We are seeking a highly skilled and experienced Bilingual (Spanish) Personal Injury Paralegal with a minimum of 5 years of litigation experience. The ideal candidate will play a...

  • Personal Injury Paralegal Bilingual

    2 days ago

    Houston, Texas, United States Burnett Specialists Staffing | Recruiting Full time

    Personal Injury Paralegal Bilingual (Spanish) Bilingual (Spanish) Personal Injury Paralegal ? Litigation Specialist Location: West Galleria area Fully in office Position Overview : We are seeking a highly skilled and experienced Bilingual (Spanish) Personal Injury Paralegal with a minimum of 5 years of litigation experience. The ideal candidate...

  • Personal Injury Paralegal Bilingual

    4 days ago

    Houston, Texas, United States Burnett Specialists Staffing | Recruiting Full time

    Personal Injury Paralegal Bilingual (Spanish) Bilingual (Spanish) Personal Injury Paralegal ? Litigation Specialist Location: West Galleria area Fully in office Position Overview: We are seeking a highly skilled and experienced Bilingual (Spanish) Personal Injury Paralegal with a minimum of 5 years of litigation experience. The ideal candidate will play a...