Housekeeper - Hilton Garden Inn, Cedar Rapids

2 months ago

Cedar Rapids, United States Hilton Garden Inn | CR Hotel #1 LLC Full time

Our newly opened Hilton Garden Inn Cedar Rapids is hiring room cleaning specialist to join our team. If you love cleaning, are helpful and kind - we want you to join us. Stop in for an application and immediate interview if someone is available, otherwise apply online today. We are looking for full and part-time team members. Competitive wage, PTO and benefits. Must be available on weekends.

Cleans rooms, halls, public spaces and other areas of hotel to ensure the highest customer satisfaction by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Cleans guestrooms, lobbies, lounges, rest rooms, corridors, elevators, and stairways.
  • Sorts, counts, fold, marks, or carries linens.
  • Cleans hotel according to franchise standards and within required timeframes to include but not limited to: stripping and making beds; dusting furniture; washing walls, ceiling, and woodwork; vacuuming, scrubbing, waxing, and polishing floor; washing windows, door panels, and sills; emptying wastebaskets; cleaning and vacuuming rugs, carpets, upholstered furniture, and draperies; and cleaning bathroom sink, toilet and tubs/showers stalls.
  • Replenishes supplies such as bathroom amenities, coffee/tea service items, cups/lids and writing supplies.
  • Moves furniture, hangs drapes, and rolls carpets to ensure compliance with franchise requirements.
  • Transports trash and waste to disposal area.
  • Transports dirty linens to laundry room or place down laundry shoot.
  • Replaces light bulbs, batteries and completes maintenance tickets as needed to ensure guest room is fully functional and in working condition for guests' arrival.
  • Stocks, organizes, and maintains housekeeping carts and equipment.
  • Greets guests in warm, friendly manner and always with a smile.
  • Ensures key control and security policies to maintain the guests' privacy and security of personal belongings when working in guestrooms.
  • Use all materials, chemicals and tools safely to avoid injury, waste, unnecessary damage or accidents.
  • Communicate with maintenance department regarding room needs.
  • Other duties as assigned by supervisor or management.

HGI POLICIES

Responsible for following all HGI policies and procedures as set forth in the HGI handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

No specific knowledge, education or training required to accomplish the essential functions of this job.

LANGUAGE SKILLS

Ability to read some two and three syllable words and to recognize similarities/differences between words and numbers. Ability to print and/or to speak simple sentences.

MATHEMATICAL SKILLS

Ability to read, write and recognize numbers, comprehend signs and symbols.

REASONING ABILITY

Ability to apply common sense and the understanding to carry out simple instructions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must always follow proper safety precautions to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORKING CONDITONS

The work environment described here is representative of that an employee encounters while performing the essential functions of this job. All employees must always follow proper safety precautions to avoid injuries.

While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and toxic or caustic chemicals. The employee is frequently exposed to extreme heat from hot water. The employee is occasionally exposed to blood-borne pathogens, outside weather conditions (depending on business unit), and a mild risk of electrical shock and occasionally works with power equipment such as buffers, carpet cleaners, etc. The noise level in the work environment is usually moderate.

ACCOMODATION

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CRISIS MANAGEMENT

Must be able to handle a crisis in a calm, effective manner. This includes upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents.

SAFETY REQUIREMENTS

Comply with all safety and security procedures as they relate to the building and guest corridors to ensure all areas are locked and secured. Have a through working knowledge of security procedures.

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