Customer Services Specialist

2 weeks ago

Pasco, United States Lourdes Health Full time

This position is responsible for a multitude of activities in a busy clinic office setting including, but not limited to, reception, scheduling, phone calls, referrals, and registration. The critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests; patients, families, customers, and colleagues. A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and respect for our guests, patients, families, customers and colleagues.

EDUCATION

  1. Education: Post High School training and/or education preferred.
  2. Population Specifics: NA
  3. Experience: Two (2) years Hospital or Clinic experience preferred.
  4. Required Certification: None
  5. Other: Bilingual and/or English/Spanish-speaking preferred. Ability to read, writes, and speak English fluently. Ability to work with culturally diverse population.
ESSENTIAL RESPONSIBILITIES/COMPETENCIES @R=at risk for exposure to blood borne pathogens
  1. Register daily patients/clients.
  2. Schedule patient appointments.
  3. Perform medical records functions.
  4. Process referrals.
  5. Provide exceptional customer service for guests; patients, families, customers, and colleagues.
  6. Exhibit organizational and time management skills.
  7. Maintain current knowledge of the needs, functions and operations of office equipment and other systems.
NON-ESSENTIAL RESPONSIBILITIES/COMPETENCIES @R=at risk for exposure to blood borne pathogens
  1. Demonstrate willingness to cover for other staff when necessary.
  2. Willingly perform other related duties as assigned or requested
  3. Participate in professional growth and development
  4. Participate in hospital/staff meetings as assigned
LOURDES HEALTH NETWORK REQUIRED RESPONSIBILITIES/COMPETENCIES
  1. Is responsible for becoming knowledgeable and compliant with Department, Hospital, Fire/Safety/ Disaster, Educational requirements and Personnel Policies.
  2. Follow the Corporate Compliance Program and maintains confidentiality standard.
  3. Demonstrate support and adherence to the Mission and Values Statement of the Sisters of St. Joseph of Carondelet as an agent of the Network.
  4. Participate and support the Continuous Quality Improvement process and provides optimum customer service.
  5. Is responsible for development and implementation of self-management skills.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Customer Services Specialist

    2 weeks ago

    Pasco, United States Lourdes Health Full time

    This position is for a FT Customer Service Specialist for Lourdes West Pasco General Surgery

  • Customer Services Specialist

    1 month ago

    Pasco, United States Lourdes Health Full time

    This position is for a FT Customer Service Specialist for Lourdes West Pasco General Surgery

  • Customer Service Specialist

    1 week ago

    Pasco, United States Convoy Supply Full time

    Customer Service Specialist Position Summary If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope...

  • Customer Services Specialist

    2 weeks ago

    Pasco, United States Lourdes Health Full time

    This position is responsible for a multitude of activities in a busy clinic office setting including, but not limited to, reception, scheduling, phone calls, referrals, and registration.  The critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor,...

  • Customer Services Specialist

    2 weeks ago

    Pasco, United States Lourdes Health Full time

    Job DescriptionThis position is responsible for a multitude of activities in a busy clinic office setting including, but not limited to, reception, scheduling, phone calls, referrals, and registration.  The critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly...

  • Customer Success Specialist

    5 days ago

    Pasco, United States Hack The Box Full time

    Ready to embark on the quest of joining Hack The Box? At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! The core mission of the Customer Success Specialist:Drive engagement along the Hack...

  • Customer Service Rep

    5 days ago

    Pasco, United States Jason Hogue Agency-American Family Insurance Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryPaid time offBonus based on performanceBenefits/PerksCompetitive hourly pay rate plus commission and bonusesPaid trainingPaid Time Off/Sick TimeJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to...

  • Customer Service Rep

    3 days ago

    Pasco, United States Jason Hogue Agency-American Family Insurance Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryPaid time offBonus based on performanceBenefits/PerksCompetitive hourly pay rate plus commission and bonusesPaid trainingPaid Time Off/Sick TimeJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to...

  • Bilingual Customer Service Rep

    3 days ago

    Pasco, United States Jason Hogue Agency-American Family Insurance Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryPaid time offBenefits/PerksCompetitive hourly pay rate plus commission and bonusesPaid trainingPaid Time Off/Sick TimeJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to...

  • Bilingual Customer Service Rep

    5 days ago

    Pasco, United States Jason Hogue Agency-American Family Insurance Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryPaid time offBenefits/PerksCompetitive hourly pay rate plus commission and bonusesPaid trainingPaid Time Off/Sick TimeJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to...

  • Customer Services Specialist/PRN

    5 days ago

    Pasco, United States Lourdes Health Full time

    ESSENTIAL RESPONSIBILITIES/COMPETENCIES @R=at risk for exposure to blood borne pathogens1. Register daily patients/clients.2. Schedule patient appointments.3. Perform medical records functions.4. Process daily referrals.5. Provide exceptional customer service for guests; patients, families, customers, and colleagues.6. Exhibit organizational and time...

  • Client Service Specialist I

    5 days ago

    Pasco, United States Umpqua Bank Full time

    Client Service Specialist I Retail Banking Group Pasco, Washington **Description** **About Us:** Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to...

  • Patient Service Specialist III

    1 week ago

    Pasco, United States Tri-Cities Community Health Full time

    ABOUT US - In 1981, fueled by the desire to provide quality, accessible healthcare to migrant and farm workers in their community, five visionary women laid the foundation of what would later become Tri-Cities Community Health (TCCH). As a Federally Specialist, Patient, Customer Service, Patient Services, Healthcare, Medical

  • Client Service Specialist I

    4 days ago

    Pasco, United States Umpqua Bank Full time

    DescriptionAbout Us: Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under...

  • Customer Service Professional

    2 months ago

    Pasco, United States Spring-Green Lawn Care of Pasco, WA Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulesCompetitive CompensationCareers Growth OpportunitiesCompany OverviewFor more than 40 years, Spring-Green has been beautifying Americas neighborhood lawns and landscapes, and we are proud to stand behind our work.We encourage personal and professional growth, which supports our standards of...

  • Customer Service Professional

    2 weeks ago

    Pasco, United States Spring-Green Lawn Care Full time

    Benefits/Perks Flexible Schedules Competitive Compensation Careers Growth Opportunities Company Overview For more than 40 years, Spring-Green has been beautifying America's neighborhood lawns and landscapes, and we are proud to stand behind our work. We encourage personal and professional growth, which supports our standards of quality, service,...

  • Customer Service Professional

    1 month ago

    Pasco, United States Spring-Green Lawn Care Full time

    Benefits/Perks Flexible Schedules Competitive Compensation Careers Growth Opportunities Company Overview For more than 40 years, Spring-Green has been beautifying America's neighborhood lawns and landscapes, and we are proud to stand behind our work. We encourage personal and professional growth, which supports our standards of quality, service,...

  • Customer Service Professional

    1 month ago

    Pasco, United States Spring-Green Lawn Care of Pasco, WA Full time

    Benefits/Perks Flexible Schedules Competitive Compensation Careers Growth Opportunities Company Overview For more than 40 years, Spring-Green has been beautifying America’s neighborhood lawns and landscapes, and we are proud to stand behind our work. We encourage personal and professional growth, which supports our standards of quality, service,...

  • Service Desk Specialist, Level I Washington DC

    2 weeks ago

    Pasco, United States ASP Web Solutions Full time

    A DOD SECURITY CLEARANCE IS REQUIRED TO FILL THIS POSITION Service Desk Specialist I - Washington DC - Entry Level - US NAVY - The Service Desk Specialist I is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating from phone, e-fax, email, chat, and other communications channels. The agent will...

  • Customer Service Representative

    2 weeks ago

    Pasco, United States Heritage Landscape Supply Group Full time

    Marenakos, a partner of Heritage LSG is seeking a self-motivated, customer service-oriented individual for a Front Counter Sales role. This full-time Counter Sales/Customer Service position will focus on order entry at the sales counter with other related duties such as: Weighing in and out vehicles, Daily Reconciliation, Answer Multi-line Phones, Respond to...