Customer Inventory and Site Support Specialist

3 weeks ago

Gonzales, United States AWC Full time

We are seeking individuals with boundless energy, unwavering persistence, and an appetite for learning. We value individuals who approach challenges with enthusiasm and creativity. If you're ready to embark on a journey of continuous growth and contribute to meaningful solutions, we want you on our team.

We are excited to demonstrate our commitment to building the best Customer Service team for all our Customers in the Louisiana market area through the addition of a Customer Inventory and Site Support Specialist. The Customer Inventory and Site Support Specialist will be responsible for Day-to-day interactions with our key customers and friends in the field. This position presents an exciting opportunity to work closely with suppliers and customers, drive revenue growth, and contribute to the success of our organization.

How you’ll make an impact:

  • Coordination of materials to include pick-up and delivery of stock to customers sites from various suppliers and warehouses
  • Packaging, loading and unloading of materials in a safe and consistent way
  • Coordination of customer stock levels with VMI & Turnaround manager at multiple sites ensuring that min-max levels are met, the correct material is delivered and stocked, the overall customer location of the material is clean and organized
  • Scan/Replenishment of turnaround and VMI inventory
  • Responsible for maintenance of all bar code labels and tags
  • Attend all mandatory customer site trainings to ensure site drive in status remains in effect
  • Role to include some order entry activities in A3IM business system
  • Willing to learn skills associated with selling the VMI program
  • Building and maintaining strong relationships with vendors and ensuring timely delivery of products
  • Trouble shooting onsite support issues associated with vending machine inventory solutions
  • Responsible for maintenance and general upkeep of delivery truck to include oil changes
  • Cross-functional Collaboration: Collaborating with various teams, including purchasing, logistics, sales, and finance, to ensure smooth operations and effective inventory management
  • Be able to train as a back up support role for cross warehouse functions
Skills you’ll need:
  • High School Diploma or GED
  • TWIC Card
  • Have a valid driver’s license
  • Pass and maintain a background check, motor vehicle check
  • Pass and maintain DISA status for drug and alcohol testing
  • Good customer service and communication skills
  • Reliable, organized, detailed, and focused
  • Ability to thrive in a fast-paced environment while managing multiple priorities
  • Proficient with Microsoft Office suite of products with a focus on Excel
  • Physical requirements: move/push up to 100 lb., lift 50 lb. to load and unload material from pipe rack on delivery truck
  • Desire to learn and use A3IM business system for basic tasks as deemed necessary
  • Ability to learn and use scanner software application
  • Willing to work overtime and weekends if necessary and when on call
Here’s what will set you apart:
  • Inventory Management experience
  • Warehouse or distribution center experience
The Rewards:
  • Employee Stock Ownership Plan (ESOP)
  • 401(K) Match
  • Competitive Pay
  • Medical, Dental and Vision Insurance Package
  • Employer Paid Life Insurance
  • Paid Time Off and Holiday Pay
  • Career Development Opportunities


About A3IM

A3IM is an employee-owned company providing Engineered Supply Chain Management Services across North America. Our Winning Together culture has been the foundation for profitable growth for A3IM for over 20 years. A3IM works closely with customers’ subject matter experts to increase value, improve supplier relationships, reduce spend, optimize existing budgets, and increase the efficiency of operations. We do this by using proven sourcing and purchasing strategies, best practices, innovative technologies, and an unsurpassed knowledge of market intelligence and relationships to help our clients achieve the maximum level of savings possible. Our ongoing monitoring and monthly audit process further ensures that savings remain competitive and sustainable in our market. Our approach is proactive and strategic to assess and address maintenance, projects, turnaround, warehouse inventory and procurement needs.

How We Win Together

We are committed to solving customer problems and are looking for team members that want to be a trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.

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