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Information Technology Intern

1 month ago

Pittsburgh, United States ThoroughCare, Inc. Full time
Company Overview

ThoroughCare, Inc. is a healthcare technology company, located in Pittsburgh, PA. Through our cloud-based and HIPAA compliant solution, ThoroughCare's software supports healthcare practitioners and systems with the implementation and administration of numerous Medicare programs, including:
  • Chronic Care Management (CCM)
  • Annual Wellness Visits (AWV)
  • Transitional Care Management (TCM)
  • Value-Based Care and Clinical Quality Improvement
Job Summary

ThoroughCare is looking for 2 Technical Interns for the fall of 2022. The interns will work onsite at our Pittsburgh PA headquarters (north shore - near PNC park). This is a 40-hours per week paid position at the rate of $15 per hour.

The ideal candidate will have a Management Information Systems (MIS) / IT background or have completed related courses and projects.

Responsibilities and Duties
  • Tech Support. Assist our clients with technical support and help-desk issues.
  • Imports and Data Validation. Work with clients on importing data into our software. Assist with cleaning, normalize and validating data before imports. (Excel/Access or other DB experience required)
  • QA. Assist our QA team with testing new features in our software.
  • Documentation. Create user-friendly technical documentation for our clients.
  • Create training Videos - Help our clients understand how to use new features in our software
  • Website Design - Assist our marketing team in creating new websites and pages to promote our software
  • Hardware support - Assist in configuring new Computers and workstations
Qualifications and Skills
  • Must have completed at least the Junior year of a 4-year MIS or IT related degree
  • High level of technical expertise and troubleshooting
  • High level of experience with Excel and MS Word
  • Database experience with MS Access or other Database - experience creating queries, reports and analyzing data
  • Experience with HTML and Basic web-design
  • Excellent communications skills with the ability to explain solutions to nontechnical users
  • Comfortable documenting findings, writing up issues and creating reports
  • Experience with Photoshop, Video editing software and other design tools a plus
  • PC Hardware experience a plus
Benefits and Perks
  • $15 per hour
  • Free parking
  • Casual dress code and fun work atmosphere
  • Opportunity for full time position after graduation
  • Flexible hours with occasional work-from-home opportunity