Senior Systems Administrator

1 month ago

Rockville, United States Supernus Pharmaceuticals Full time
Description

Job Summary:

The Senior Systems Administrator is responsible for the day-to-day monitoring, operations, maintenance, and support of the network infrastructure and software applications utilized in both a Corporate and Laboratory computer and network environment. Additionally, works with the IT Security Team to ensure the Corporate and Lab security infrastructure such as firewalls and intrusion detection infrastructure are operating as expected. Primary duties include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, data backup and restore, protecting data, software, and hardware, and replacing faulty network hardware components when necessary. The Senior System Administrator will be responsible for monitoring the networks to isolate and resolve any performance issues including server, firewall, routers, switches, and internet access. Possess a strong understanding of network infrastructure, network hardware, software, and network protocols. Understanding of VMware virtual server administration and vSphere/vCenter applications. This work is performed under minimum supervision and requires the exercise of independent judgment and action in the technical, operational, and problem-solving aspects of the work.

Essential Duties & Responsibilities:

  • Serves as the technical expert in system administration for all network and related applications performing system admin duties to support both a Corporate and Laboratory computer/network environment.
  • Manages the day-to-day operations of host systems (servers) by monitoring performance, configuration, maintenance, routine patching, and reliable operation.
  • Monitoring the performance, availability, and usage of enterprise software applications, identifying, and troubleshooting any issues or anomalies, and collaborating with relevant teams to promptly resolve.

  • Secure system integrity from any breaches or viruses and play an essential role in risk-mitigation planning, protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
  • Perform data restorations and data archival for both the Corporate and Laboratory environments.
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
  • Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
  • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
  • Implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and printers.
  • Respond to network alerts, and connectivity issues and resolve any Wi-Fi communication issues.
  • Adherence to IT & Laboratory SOPs (Standard Operating Procedures) and Policies.
  • Configuring software applications to meet specific business needs, including workflows, reports, and other settings, in collaboration with stakeholders and end-users.
  • Collaborating with vendors and the internal IT team to plan and execute application upgrades, patches, and maintenance activities, ensuring minimal end-user disruption.
  • Works with the CSV (Computer System Validation) and IT teams to support the generation and execution of computer system validation and qualification deliverables.
  • Creating and maintaining documentation following Good Documentation Practices, to ensure efficient application management and support processes.
  • Maintain the company's Teams phone system.
  • Other responsibilities and projects as assigned

Supervisory Responsibilities:

  • Mentor and cross-train team members on existing and new technologies.

Knowledge & Other Qualifications:

  • Bachelor's degree in information technology-related field of study or equivalent experience required.
  • 7+ years of network administration, or system administration experience.
  • Strong knowledge of Wi-Fi, VLANs, switching, and mid-size business-level network devices.
  • Strong knowledge of Network Protocols, Servers and Virtual Servers, Storage Systems, Routers, Switches, Firewalls, and Windows Security.
  • strong knowledge and understanding of Microsoft Office 365 and Teams.
  • Experience with Hyper-V Server Virtualization and cloud-based technologies such as Microsoft Azure.
  • Good communication and time management skills, excellent reliability.

Other Characteristics:

  • Ability to work independently and as part of a team and maintain high ethical standards of integrity and quality.
  • Ability of having an innovative and dynamic approach to work.
  • A self-starter able to work independently but comfortable working in a team environment.
  • Ability to consistently exhibit Supernus Values in interactions with employees at all levels of the organization, vendors, customers and others.
  • Capable of performing other duties as assigned by Management.
  • Authorized to legally work in the United States without visa sponsorship.

Physical Requirements/Work Environment/Travel Requirements:

  • Candidate should be comfortable moving throughout a five-floor, connected two-building complex.
  • Position may require prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, and bending; the ability to push, pull, drag, and/or lift to 25 pounds; normal manual dexterity and hand/eye coordination; repetitive hand movement using a computer keyboard and mouse.
  • Required to have close visual acuity to perform activities such as viewing a computer monitor and reading.
  • The worker is not substantially exposed to adverse environmental conditions.

Compensation:

At Supernus, we offer a competitive compensation package that reflects your experiences and contributions. The expected salary range for fully qualified candidates applying for this role is $110,000 to $128,000. This range is what the Company reasonably expects to offer for the position and is not reflective of the full compensation scale of the role. This range may be modified in the future. An individual's salary within the range is based on multiple factors, which may include and are not limited to education, relevant experience, knowledge, length of industry experience and organizational needs.

Base salary is one part of the overall compensation package, which includes the opportunity to participate in employee stock purchase programs and performance-based bonus programs.

Supernus Pharmaceuticals is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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