Network Operations Engineer
5 days ago
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology-anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team We're building a world where Identity belongs to you. Come join our growing team to deliver technology solutions that power our workplaces and cloud environments supporting the business We strive to deliver amazing technology experiences for our employees, and ensure that our offices have all the technology that is needed for the future of work. The Network Operations Engineer will be responsible for all things related to networking, operations and maintenance for a variety of cloud based and on premise network technology platforms here at Okta. The main focus will be on the devices and platforms that connect our employees and power connectivity at our various offices around the world. You will work closely with other members of the Business Technology team to ensure that the network is reliable, secure, documented, monitored, and has adequate capacity to run the many technologies that power our offices and cloud environments. The person filling this role should always be exploring ways to get the most out of the equipment and applications used on our networks, and keep up on trends and innovations happening in the network space. You will also work to integrate the network wherever possible with other technologies. In a nutshell, you'll help us make really cool things happen for our employees Job Duties and Responsibilities: Support scalable networking solutions to address a variety of business challenges in physical and virtual environments Drive consistent improvement by refining tooling, automation, and documentation Manage technical delivery and integrations for our network infrastructure in global offices and cloud environments Assist with research, and implementation of innovative technologies that support our global network and employees Work closely with Business Technology Management to plan projects and implementation of new systems Work closely with the larger Workplace Team, BT Teams, Security, and other stakeholders to resolve and identify recurring incidents Schedule and execute change requests Maintain consistency (software, configuration, security) across the fleet Configure and administer network monitoring tools Participate in an on-call rotation to troubleshoot and remediate network outages. Work with multiple internal teams to improve IT network security across our infrastructure. Minimum REQUIRED Knowledge, Skills, and Abilities: 2+ years of experience in a role for a combination of network based technology solutions Intermediate to expert understanding of enterprise network design, including office, campus, and global connectivity Experience working with vendors directly such as hardware and software manufacturers Experience with Internet/WAN connectivity partners Working knowledge or previous experience managing wireless networks Proven knowledge of networking technologies and protocols (WiFi, DNS, DHCP, VLANs, VPN, ACLs, Routing, Firewall Policies) Working knowledge of network device monitoring, logging, and automation solutions. Experience with enterprise office build and construction process highly desired Experience with Juniper/JUNOS switching/routing preferred Experience with Palo Alto Networks NGFWs preferred A commitment to maintaining a secure, consistent end-user experience ac
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