Hospitality/Tourism Instructor

16 hours ago

New York, United States Union Settlement Full time
Hospitality/Tourism Instructor (Evening Shift)

Job Description

Organizational Summary

Union Settlement is an East Harlem based nonprofit organization founded in 1895. For 128 years, Union Settlement has provided critical and innovative programming to children, youth, families, and older adults. As a pioneer of the settlement house movement, Union Settlement continues to meet the needs of the ever-changing East Harlem community through its core programs. Through these programs, New Yorkers gain opportunities, develop skills, and become empowered to pursue and achieve their dreams.

Today, Union Settlement provides services through 33 program sites in approximately 28 locations. Union Settlement's current programmatic portfolio includes 8 core program areas: Early Childhood Education, Youth Services (including after school programs), Family Services (including the Family Enrichment Center and the Family Childcare Network), the East Harlem Community Partnership, Adult Education, Mental Health Services, Older Adult Centers, and Economic Development. Union Settlement serves more than 10,000 individuals and nearly 1,000 businesses every year.

Strengthened by a dynamic, diverse, and collaborative workforce of more than 350 employees, Union Settlement also serves as a connector, convener, and advocate for East Harlem and its partners. To learn more about Union Settlement, visit www.unionsettlement.org

Position: Hospitality/Tourism Instructor (Evening Shift)

Department: Adult Education

Reports to: Director of Adult Education

Hours: Part-Time; Evening Shift (6pm - 9pm); M-TH

Salary: $45.00 per hour

FLSA: Non-Exempt

Location: On-site

Positions Reporting to this Role: None

Position Summary:

Union Settlement Adult Education is seeking an Hospitality/Tourism Instructor to provide in-person support on theory, concepts, and applications of digital literacy and for Hospitality certification through American Hotel & Lodging Education Institute. The Hospitality/Tourism Instructor reports to the Adult Education Director and has the overall responsibility of the development and implementation of the academic curriculum, program compliance and quality assurance. The agency has embraced the concept of a fully-integrated system of care for all consumers of service. This requires that all agency staff assess the client's needs holistically and see it as their responsibility to connect the client with services needed - internal or external to the agency - regardless of the door through which the consumer enters the system. The ideal candidate will be a hard-working professional able to undertake a variety of teaching approaches. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

Responsibilities:

The following duties are typically expected of this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
  • Responsible for instruction in the Hospitality Management program including but not limited to the following courses or curriculum area: Introduction to Hospitality, Front Desk Attendant, Guest Room Attendant services, and Restaurant Server services. You need not have experience in every discipline to apply.
  • Develop and plan appropriate instructional strategies and alternative delivery strategies when appropriate.
  • Participate in staff development training or other activities or programs requested by the Department.
  • Assist and advise students who have problems with assignments, tests, grades, course content, career concerns, and other academic matters.
  • Comply with programs and funders policies and directions regarding student testing, record keeping, providing grades on a timely basis, evaluating student performance and maintaining availability for student assistance and counseling, etc.
  • Provide an engaging, interactive lessons that will teach students digital skills that they need to succeed in society. Lessons focusing on basic computer and mobile device skills, including website, internet, email, social media, privacy and internet safety are essential.
  • Must provide lessons covering basic to advance software skills, including Microsoft Office applications.
  • Teach computer literacy and mobile device skills, in a manner that builds student skill level and confidence.
  • Develop and/or utilize lesson plans that reflect an understanding of how best to teach reading, writing, grammar, listening, speaking, and technology skills in thematically organized and developmentally/culturally appropriate ways.
  • Identify program needs to the Program Director.
  • Assist case manager/office administration with students follow up.
  • Perform other duties as assigned.
  • Must be well-organized.
  • Must present material to students each day in an engaging and easy to understand manner.
  • Design and recommend individualized curricular needs for students.
  • Must implement a variety of instructional delivery methods, including group or individualized instructions
  • Prepare monthly narrative progress reports for all students.
  • Build an effective classroom environment that is conducive to learning and appropriate for adult learners.
  • Meet with Program Director providing updates on student and classroom progress.
  • Maintain and ensure HIPAA confidentiality of records (daily).
  • Other responsibilities are designated by funding source or program needs.
Qualifications:
  • Bachelor's degree, required; Master's degree in Education, preferred
  • Minimum of three (3) years of experience teaching Hospitality related courses.
  • Minimum of three (3) years of experience teaching English to immigrant communities
  • Hospitality Instructor credential.
  • Ability and interest in working with diverse populations
  • Ability to instruct in a manner that develops confidence and encourages creativity
  • Ability to engage students who may have had no prior, or limited, access to technology and/or language learning.
  • Knowledge of principles and practices related to adult literacy, preparing lesson plans, and knowledge of various computer programs including Microsoft Office Suite
  • Must be a self-starter, highly-organized, patient and able to work well with others
  • Ability to use diverse teaching strategies to meet students' learning styles, abilities, interest, and cultural backgrounds.
  • Excellent written and verbal communication skills
  • Knowledge of teaching strategies and learning modalities.
  • Frequently lifts and/or moves up to 30 pounds
COR E CO M P E T E N C IE S
  • Leading Others: Creates a sense of urgency throughout the organization on the importance of achieving outcomes. Inspires, influences, and enables team members to reach their goals
  • Facilitating Change: Approaches challenges with creativity and flexibility. Demonstrates analytical thinking. Guides change to meet Union Settlement's goals.
  • Managing Performance: Evaluates and revises goals semi-annually with the team. Provides consistent supervision and documents performance highlights and concerns
  • Applying and Developing Expertise: Embraces and leads the team to achieve milestones. Seeks and supports professional development opportunities for team members. Manages finances and budgets effectively
  • Communicating and Collaborating: Listens well and actively engages with others with honesty and integrity and holds team accountable to the same standard


Union Settlement's Diversity, Equity & Inclusion Commitment

Union Settlement is an equal opportunity employer. They do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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