Salesforce Service Cloud Platform Admin

2 months ago


Dallas, United States Saxon Global Full time

Job Title: Salesforce Service Cloud Platform Admin

Location: North Dallas, TX (Onsite 4 days per week)

Duration: 12+ months

Client : Enterprise Products Partners

Visa : USC , GC , H4, OPT , EADs

Target Rate: $70/hr. (All-inclusive)

Note :Must have LinkedIn with Picture

Job Description:

We are seeking a skilled Salesforce Service Cloud Platform Admin with a strong background in Customer Loyalty and market campaign experience. The ideal candidate will have hands-on experience in architecting solutions, actively contributing to the platform's optimization, and working closely with the development team to integrate features into APIs.

Requirements:

  • Proven experience in Salesforce Service Cloud administration.
  • Background in Customer Loyalty and market campaign implementation.
  • Strong hands-on experience in solution architecting.
  • Ability to collaborate effectively with development teams.
  • Excellent abstraction skills, understanding the rationale behind chosen solutions.
Responsibilities:
  • Platform Understanding: Thorough comprehension of Salesforce Service Cloud platform features, distinguishing between essential and non-essential aspects.
  • Integration Expertise: Collaborate with the development team to seamlessly integrate platform features into APIs.
  • Hands-On Solution Architecting: Actively engage in solution architecting, providing practical solutions rather than merely attending meetings.
  • Abstraction of Information: Ability to abstract information, understanding not only the 'what' but also the 'why' behind the chosen approaches.


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