Valet Attendant | PT

2 weeks ago

Kalamazoo, United States Greenleaf Hospitality Group Full time
Overview

A Look Into Working in the Front Office

The dynamic front office team at Greenleaf Hospitality Group, plays a crucial role in creating exceptional guest experiences. As a front office team member, you'll handle guest interactions with a professional and high end customer-centric approach, ensuring seamless service and satisfaction. You'll collaborate with various departments, enhancing your communication and problem-solving skills in a fast-paced environment. With opportunities for professional growth, competitive benefits, and a supportive team culture, this role is perfect for individuals passionate about hospitality and dedicated to excellence. Embrace the chance to work flexible hours, engage with guests, and be part of a company committed to innovation, teamwork, and community engagement.

Responsibilities

What You'll Be Doing
  • Drive company shuttle as needed and maintain vehicle cleanliness
  • Maintain general knowledge of hotel amenities, local attractions, and events
  • Valet park guest vehicles while following safety procedures, applicable laws and ordinances
  • Escort guests to their car, room, or outlet
  • Deliver packages, amenities, etc. to guest rooms
  • Assist guests with luggage
  • Push bell cart
  • Keep track of shuttle log and plan departure and arrival times accordingly
  • Greet guests and open doors as they enter and exit the hotel
  • Store guest luggage in an organized fashion
  • Staff coat room for events
  • Assist guests with removing luggage from their vehicles
  • Direct guest to the Front Desk to check in
  • Assist guests with knowledge about outlets and amenities in order to cross-sell
  • Maintain vehicle cleanliness
  • Strong analytical and navigation skills
  • Able to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances
  • Hold luggage with proper security precautions
  • Drive the shuttle to and from the airport
  • General area attractions and hotel knowledge
  • Maintain an open communication line through all shifts
Qualifications

What You Need for this Position
  • Must be able to provide clean DMV driving record for consideration
  • Sufficient manual dexterity in hands to be able to load and unload luggage
  • Able to stand for long periods of time, up to 8 hours or more
  • Able to stoop and bend
  • Able to lift up to 75 pounds
  • Able to handle responsibilities that require repetitive motion tasks
What's in it for You
  • Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
  • Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
  • 10% Discount on GHG outlets
  • Shift meal provided per day
  • Discounted hotel rates at Radisson Hotel Group branded properties worldwide
  • Parental Leave Program (Full-Time Option)
  • 401K with 100% match up to 3% (Full-Time option)
  • Medical/Dental/Vision (Full-Time option)
Top Reasons to Work With GHG
  • We are one of the Nation's 101 Best and Brightest Companies to work for
  • You'll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience
  • You will grow your skills and experience in an environment that encourages growth and development

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