Hybrid- ServiceNow Architect in thePittsburgh(PA),Strongsville(OH), Birmingham(AL), Farmers Branch(TX), or Phoenix(AZ)location

1 month ago

Pittsburgh, United States Indotronix International Corporation Full time

Indotronix is seeking a Hybrid- ServiceNow Architect in the Pittsburgh(PA),Strongsville(OH), Birmingham(AL), Farmers Branch(TX), or Phoenix(AZ)location

Position: ServiceNow Architect

Position Location: Pittsburgh(PA) or one of the tech hubs below

Strongsville(OH), Birmingham(AL), Farmers Branch(TX), and Phoenix(AZ)

Acceptable time zone(s): EST - flexible if the candidate is in Phoenix(AZ)

Provide locations/flexible work by preference: Tech hub / Hybrid (3 days in office / 2 days remote)

Duration: Contract to hire

Roles and Responsibilities:

1.ServiceNow Architects are hands on designing business architecture, delivering technical roadmaps, application blueprints, data models and system overlays for business processes, decomposing business requirements against technical standards, current technical gaps and possible application modules needed, conducting risk assessments, governance processes and issue resolution in business architecture.

2.We expect our architects to have deep knowledge in ServiceNow applications, out-of-the-box configurations, business rules, and data tables, impacts of plugin and store app installations, and technical leadership for integration, testing, and operations of their assigned platform workstream (e.g. ITOM, SACM, CSDM, Employee Experience, etc.).

Must-Have Technical Skills:

1. Service Now Common Services data model and Employee Center Pro

2. Knowledge of Enterprise Architecture firewalls, web apps, API integration

Flex Skills/Nice to Have:

1. Technical governance board (configuration over customization) and Demand Board (prioritized work being requested)

Soft Skills:

1. Communication Skills strong verbal and written

2. Presentation Skills be able to understand their role and communicate the data in the context of the program as a whole

Education Required:

Bachelor required (some type of technology degree preferred); Service Now certification is a strong preference

Years of experience:

5-7 years

Role Differentiator:

This whole transformation is part of a bigger program called Orange Rocket. We are at the ground phase of this modernization and it will rely heavily on the Service Now platform. This is a multi-year program that will extend through 2026 with Orange Rocket extending even longer. This initiative will build the new business team that will be around for the future.

Interview Process:

1 interview (Panel-style): Hiring Manager / Product Manager / Demand Manager / Product Owner)

Length of Interview:

1 hour

Indotronix Commitment : A Safe and Inclusive Workplace" - Promoting a Culture of Inclusion, Respect, Equality, and Diversity: Ensuring Safety and Non-Discrimination.

We actively strive to attract, retain, and empower a diverse range of talented individuals, recognizing that diverse perspectives and experiences enhance our collective performance.

Breaking Barriers : Your Potential Knows No Limits. Embrace Your Potential, Apply Today"

Indotronix Commitment to Pay Equity - At Indotronix, we are committed to Equal Employment Opportunity (EEO) and ensure pay equity across all job roles. We proudly champion equal pay for equal work, guaranteeing fair compensation for all employees based on their skills, experience, and contributions.

Celebrating & Honouring Veteran Contributions: Approximately 13% of our workforce are veterans (nearly twice the national average). This achievement underscores our deep commitment in fostering Opportunities for success to Civilian Careers

Recognition - Indotronix has been recognized as one of the largest staffing companies in 2023 by Staffing Industry Analysts - a testament to our continued growth, commitment to excellence, and the trust our clients and candidates place in us.

Compliance Indotronix upholds good corporate citizenship by complying with all applicable laws, including taxation, equal employment opportunity, statutory benefits, and data reporting. In 2023, we hired over 1,200 U.S.-based employees as consultants, contributing to workforce expansion and client service excellence.

Indotronix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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