Reception and Placement Resettlement Case Specialist
2 weeks ago
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered 'yes', to any of the above, World Relief, and millions of people around the world need you.
World Relief is seeking a Reception and Placement Resettlement Case Specialist. Welcome newly arriving refugee and immigrant families and individuals in order to help them get off to a great start in building their new lives. This position is the first point of contact for our newly arrived families. Serve as primary R&P case specialist for a regular, ongoing R&P caseload, completing all required R&P core services within the R&P service period (1-3 months).
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide community orientation, advice, and assistance in addressing basic needs
- Assist refugees with appointments and other health related appointments
- Assist clients in creating budgets and provide basic financial information
- Work to ensure client enrollment to public benefits (as applicable), enrollment in ESL classes, and encourage clients to engage in further integration programs and legal services
- Assist clients in creating individualized service plans that are goal oriented and tailored to individual needs
- Maintain and complete detailed and accurate records of client files, case notes, and reporting records and submit monthly program reports
- Encourage participants to work towards self-sufficiency and early employment (if applicable)
- Perform home visits and evaluations during service period
- Identify and address barriers to successful resettlement and integration
- Operate as a cultural broker between volunteers, church groups, service providers and refugees
- Maintain regular communication with clients through phone calls, emails, and office visits
- Complete reports, service plans, and other tasks related to Refugee and Placement Program.
- Demonstrated understanding of case management processes; extremely detail-orientated; excellent time management skills
- Bi-Lingual desired (e.g. Dari, Pashto, Arabic, Kirundi, Swahili, Spanish)
- Strong verbal and written communication skills
- Previous professional experience in social services sector strongly preferred
- Previous case management experience preferred
- Skill and sensitivity working with people from various backgrounds and beliefs
- Ability to work with minimum supervision and resolve problems/issues promptly and effectively
- Ability to work well on a team in a synergistic work environment, a flexible and motivated team player
- Ability to prioritize, multi-task and organize in a fast paced and fluid environment
- Undergraduate degree preferred
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Ability to work evenings and weekends as client's needs change
- Valid driver's license and reliable access to an insured vehicle required (Position is based in Fort Worth Office, but travel around the DFW Metroplex is required)
- Must be able to pass a background check and MVR check
- Experience in Microsoft software including Excel, Word, Power Point, and Outlook
- Up to 50% domestic travel only required
$20 - $22 an hour
Commensurate with experience
World Relief offers a competitive benefits package (25 hours + per week):
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
• The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:
• General office setting. World Relief also offers hybrid and remote schedules for limited positions.
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
• Year-end archiving activities involve repeated lifting and bending.
• Physical, emotional and intellectual demands
• Equipment used: Employee computer (desktop or laptop), printer, and copier.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
We are proud to be an EEO/AA employer M/F/D/V.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization.World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person's race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief's Statement of Faith.
-
Fort Worth, United States World Relief Full timeORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has...
-
Fort Worth, United States World Relief Full timeORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has...
-
Fort Worth, United States World Relief Full timeORGANIZATION SUMMARY: World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and...
-
Reception and Placement Pre-Arrival
3 weeks ago
Fort Worth, United States World Relief Full timeORGANIZATION SUMMARY: World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and...
-
Fort Worth, Texas, United States Catholic Charities Fort Worth Full time** Support Specialist- Afghan Placement and Assistance Program** **Job Category****:** Social Services **Requisition Number****:** SUPPO001350 Showing 1 location **Job Details** **Description** **Assure that Afghan Placement Assistance (APA) cases are assigned to our Agency** You will assure that APA cases are assigned to our agency by working with the...
-
Preferred Communities
2 weeks ago
Fort Lauderdale, United States Church World Service Full timeAbout CWS: Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.based offices supporting refugees, asylees or unaccompanied children... implementing...
-
Intake and Placement Specialist I
2 months ago
Fort Worth, United States Mainstream Nonprofit Solutions Full timeJob Type Full-time Description ****Average hourly rate is $20.15 (including wage, incentives, bonuses, overtime, shift differential, etc.)********This position has remote capabilities for those that live in or around the Dallas/Fort Worth area.****Intake and Placement Specialist I Mainstream Nonprofit Solutions is a 501(c)(3) organization providing...
-
Intake and Placement Specialist I
3 weeks ago
Fort Worth, United States Mainstream Nonprofit Solutions Full timeJob Type Full-time Description ****Average hourly rate is $20.15 (including wage, incentives, bonuses, overtime, shift differential, etc.)********This position has remote capabilities for those that live in or around the Dallas/Fort Worth area.****Intake and Placement Specialist I Mainstream Nonprofit Solutions is a 501(c)(3) organization providing...
-
Case Aide
1 month ago
Fort Myers, United States Lutheran Services Florida Full timeLutheran Services Florida (LSF) envisions a world where children are safe, families are strong,and communities are vibrant. LSF is looking for a talented Case Aide who wants to make an impact in the lives of others. The schedule for this role is 8:30am - 5:00pm and requires candidate to be fluent in Spanish and/or Creole.Purpose & Impact: The Case Aide is...
-
Case Aide
2 weeks ago
Fort Myers, United States Lutheran Services Florida Full timeLutheran Services Florida (LSF) envisions a world where children are safe, families are strong,and communities are vibrant. LSF is looking for a talented Case Aide who wants to make an impact in the lives of others. The schedule for this role is 8:30am - 5:00pm and requires candidate to be fluent in Spanish and/or Creole.Purpose & Impact: The Case Aide is...
-
Placement Specialist II
3 weeks ago
Fort Myers, United States Lutheran Services Florida Full timeLutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Placement Specialist who wants to make an impact in the lives of children and families. Purpose & Impact: The Placement Specialist coordinates and arranges for out of home placements for children...
-
Placement Specialist I
2 weeks ago
Fort Myers, United States Lutheran Services Florida Full timeLutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Placement Specialist who wants to make an impact in the lives of children and families. Purpose & Impact: The Placement Specialist coordinates and arranges for out of home placements for children...
-
Patient Reception Specialist
7 days ago
Fort Collins, United States Summit Health Full timeDescription Clinic Location: 1113 Oakridge Dr. Fort Collins, CO 805 The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty. Accountable for welcoming and preparing the...
-
Placement Supervisor
2 weeks ago
Fort Myers, United States Lutheran Services Florida Full timeLutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Placement Specialistwho wants to make an impact in the lives of children and families. Purpose & Impact: This position supervises and directs the work of Placement Specialist staff, and/or support staff....
-
Placement Supervisor
2 days ago
Fort Myers, Florida, United States Lutheran Services Florida Full timeLutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.LSF is looking for a talented Placement Specialist who wants to make an impact in the lives of children and families.Purpose & Impact:This position supervises and directs the work of Placement Specialist staff, and/or support staff. The...
-
Fort Worth, United States Catholic Charities Diocese of Fort Worth Full timeJob DescriptionJob DescriptionBe PROUD of what you do:You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 113-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families...
-
Match Grant Specialist
3 weeks ago
Fort Worth, United States World Relief Full timeORGANIZATION SUMMARY: World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and...
-
Match Grant Specialist
2 weeks ago
Fort Worth, United States World Relief Full timeORGANIZATION SUMMARY: World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and...
-
Match Grant Specialist
2 weeks ago
Fort Worth, United States World Relief Full timeORGANIZATION SUMMARY: World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and...
-
Case Aid
2 weeks ago
Fort Worth, United States Catholic Charities Diocese of Fort Worth Full timeJob DescriptionJob DescriptionBe PROUD of what you do:You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 114-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families...
