What We’re Looking For

BMW of Bridgeport is a Center of Excellence award winning dealership that currently has an opening for a full time BMW Genius. We are seeking an individual with an affinity for technology and passion for delivering exceptional customer service. The BMW Genius provides a pressure-free ownership experience.  One that helps guests better understand the operation, benefits and value of BMW innovations and engineering advantages. The higher degree of understanding will help guests better appreciate their vehicles, which in turn create a stronger emotional connection to the brand. 

The right individual will be a self-starter with a track record of success in delivering customer satisfaction with maintaining attention to detail.  Quality and passion are what sets us apart from our competition.

Responsibilities

• Assessing customer knowledge and priorities to personalize the ownership experience
• Explaining and demonstrating vehicle features and technologies and focusing on customer level and retention
• Test drives with clients
• Acquiring and maintaining total product knowledge on all vehicles and understand competitors vehicle features and benefits
• Keeping abreast of new products, features, accessories etc. and their benefits to clients
• Supports the client advisor in product related tasks and activities
• Following up with customers within one to two weeks after delivery to answer questions or conduct additional clinics to teach other feature operations
• Directing customers to additional information resources
• Delivering a delightful ownership experience

Requirements

• Valid in-state driver’s license
• High school diploma or equivalent
• Excellent verbal and written communication skills
• Prior experience with BMW and/or with a high line luxury make preferred

What We Offer

• Medical/Dental/Vision Insurance
• Vacation and Holiday Benefits
• 401k with company contribution
• No Sundays