IT Support Technician

1 week ago

Van Buren Twp, United States Ricardo Full time
Overview

Role: IT Support Technician

Location: Detriot, Michigan - Hybrid

Role ID: 2024-2582

Our vision is to create a safe and sustainable world.

Ricardo plc is a global strategic, environmental, and engineering consulting company. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world.

Role Purpose

Deliver high-quality IT services that meet or exceed the expectations of our clients and stakeholders, focusing on the provision, support and compliance of endpoint hardware, operating systems, and software.

Key Responsibilities
  • Maintain high IT service standards by fulfilling service requests, resolving incidents, and updating the IT Service Management system.
  • Provide support for Office IT (printers, meeting rooms, desk IT), Manufacturing IT, and hardware lifecycle management, including asset inventory.
  • Install, troubleshoot, and uninstall software, assist with network cabling, and act as on-site support in server rooms.
  • Ensure effective communication and timely service delivery, focusing on continuous improvement and user impact reduction.
  • Contribute to IT projects, manage changes, and enhance skills in technical and project delivery.
  • Apply security best practices, support security incident resolution, and address vulnerabilities.
  • Collaborate with external support as needed, while sharing knowledge across IT teams and updating the IT knowledge base.
Key Competencies and Experience
  • Strong track record in delivering IT services and support to end users.
  • Solid foundational knowledge across networking, user identity management, hardware, operating systems, software, cloud platforms, telecoms, licensing, and troubleshooting.
  • Basic understanding of Information Security principles and practices.
Desirable Competencies and Experience
  • Proficient in IT service management frameworks and tools, including ITIL.
  • Knowledgeable in M365 tenant administration, including Entra and Intune.
  • Experienced in engineering, environmental, or strategic consultancy sectors.
  • Holds a qualification in an IT discipline.
  • Strong team collaboration skills.

Working here

You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.

We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.

Work life balance

We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential.

Benefits

We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health.

Diversity, Equality, and Inclusion statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, creed, gender identity. sexual orientation, pregnancy or pregnancy-related condition, marital or parental status (IL only), height, weight, national origin, citizenship status, age, domestic violence victim status, arrest record or conviction record (MI only), genetic information, military or veteran status or disability, or any other classification protected by applicable federal, state, or municipal law. VEVRAA Federal Contractor.

Next steps

Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.

Ricardo is a Disability confident employer please advise the recruitment team via recruit@ricardo.com if you require any adjustments to support you throughout the recruitment process.

#LI-JT1

  • Behavior Technician

    1 month ago

    Van Buren, United States Powerback Rehabilitation Full time

    Are you passionate about improving the lives of children with autism in your community? Are you a dedicated individual looking for a meaningful and long term career? We offer a two week PAID training program to become a Behavior Technician where you will learn how to implement Applied Behavioral Analysis (ABA) Therapy. Under the supervision of a Board...

  • Maintenance Technician II

    6 months ago

    Van Buren, United States Simmons Foods, Inc. Full time

    Assist in equipment repair and preventative maintenance procedures in the operation of the facility where employed.  ESSENTIAL POSITION RESPONSIBILITIES Repairs, replaces, corrects or affects equipment as needed to ensure equipment operates correctly and efficiently according to production requirements.  Consults with Engineers and vendors as...

  • Maint Technician I

    2 months ago

    Van Buren, United States Simmons Prepared Foods Inc Full time

    Job DescriptionJob DescriptionPURPOSE OF THE POSITION Assist in equipment repair and preventative maintenance procedures in the operation of the facility where employed. ESSENTIAL POSITION RESPONSIBILITIES Repairs, replaces, corrects or affects equipment as needed to ensure equipment operates correctly and efficiently according to production requirements....

  • Maintenance Technician I

    3 months ago

    Van Buren, United States Simmons Prepared Foods Inc Full time

    Job DescriptionJob DescriptionESSENTIAL POSITION RESPONSIBILITIESRepairs, replaces, corrects or affects equipment as needed to ensure equipment operates correctly and efficiently according to production requirements.Consults with engineers and vendors as needed. Accomplishes layout work for each project as needed. Will be able to troubleshoot equipment.Meets...

  • Speech Language Pathologist

    2 weeks ago

    Van Buren, United States Pioneer Healthcare Services Full time

    Pioneer Healthcare Services is currently seeking a SLP for a weeks contract in Van Buren, AR. We are seeking a SLP with the skills to blaze a new trail in providing superior patient care. SLP`s who work for Pioneer Healthcare Services are dedicated professionals who conduct rehab programs amongst diverse populations and are enthusiastic about the difference...

  • Maintenance Superintendent

    3 months ago

    Van Buren, United States Simmons Prepared Foods Inc Full time

    Job DescriptionJob DescriptionPurpose of the PositionAssists in delivering a planned maintenance system that drives stability through to the prediction of equipment life. Leads, motivates and develops a technical team of Mechanics, Technicians and Maintenance Planners to drive losses out of our systems, create consistent standard approaches and achieve...

  • Assistant Maintenance Manager

    2 months ago

    Van Buren, United States Simmons Prepared Foods Inc Full time

    Job DescriptionJob DescriptionAssists in delivering a planned maintenance system focused on equipment stability and the prediction of equipment life. Leads, motivates, and develops a technical team, including Superintendents, Supervisors and Maintenance Planners. Drives losses out of systems by implementing consistent standard approaches and practices....

  • Field Technical Support

    5 days ago

    Woodbridge Twp, United States BCforward Full time

    BCforward is currently seeking a highly motivated Field Technician/ Printer Technician/ Break-fix Technician in Iselin, NJ.Position Title: Field Technician/ Printer Technician/ Break-fix Technician Location: Iselin, NJ, 08830 Anticipated Start Date: 12-02-2024 Please note this is the target date and is subject to change. BCforward will send official...

  • ABA Behavior Technician

    1 month ago

    Van Nuys, United States Community Autism Services Full time

    ABA Behavior TechnicianLet us help you shape your new career, one step at a time!Do you enjoy working with kids? Are you seeking a new career in healthcare with a stable, expanding company that truly values and supports its team members?Community Autism Services, a division of The Stepping Stones Group, is urgently hiring for Behavior Technicians! We offer...

  • Facilities Technician

    1 week ago

    Van Nuys, United States LanceSoft Inc Full time

    Role Facilities Technician Location Van Nuys, CA 91406 (Onsite) Duration 12 months (Possible Temp – Permanent) Shift Monday – Friday (5:30 am – 2 pm) Pay Range $18 – $25.00 per hour on W2 without any benefits. Job Description:   Major purpose: Facility Technician A works to achieve...

  • Mental Health Support Specialist

    7 days ago

    Van Alstyne, Texas, United States Enterhealth Full time

    About the RoleEnterhealth is a leading provider of addiction treatment services, and we are seeking a highly skilled Mental Health Support Specialist to join our team.Job Summary: The Mental Health Support Specialist will provide support to our collaborative care team and patients, promoting a safe and professional environment conducive to recovery. This...

  • Help Desk Level III Technician

    4 months ago

    Cleveland Twp, United States Precision Castparts Corp PCC Full time

    Country 1 United States of America State / County 1 Ohio City 1 Cleveland Division 1 Wyman Gordon Company 1 Cleveland Function 1 Information Technology Workplace Type 1 On-Site Position type 1 Full Time Opportunity ID 10493 Company Profile 1 With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is...

  • Behavior Technician

    3 weeks ago

    Lycoming Twp, United States ESS Full time

    POSITION SUMMARY: The ESS Behavior Technician will provide direct behavior support in a role within the BLaST Intermediate Unit -to meet individualized behavioral needs of the students. RESPONSIBILITIES: Conduct behavioral modification under the direction of the Teacher/Social Worker/BCBA Assist with crisis intervention and stabilization strategies as...

  • Guitar Technician

    4 weeks ago

    van nuys, United States Guitar Center Full time

    Pay Rate: $16.00/hr - $29.04/hr plus commission depending on background and experience.The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in...

  • Network Technician

    2 weeks ago

    Radnor Twp, United States Pennsylvania Medicine Full time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn...

  • Guitar Technician

    4 weeks ago

    van nuys, United States Guitar Center Full time

    Pay Rate: $16.00/hr - $29.04/hr plus commission depending on background and experience.The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in...

  • Maintenance Technician II

    7 days ago

    Van Horn, Texas, United States Palette Hotels Full time

    Maintenance Technician Job DescriptionAt Palette Hotels, we are dedicated to delivering exceptional hospitality experiences through our team of skilled professionals.We are seeking a highly motivated and experienced Maintenance Technician to join our team in Van Horn, TX. As a key member of our maintenance team, you will play a crucial role in ensuring the...

  • Process Technician

    6 days ago

    Van Wert, Ohio, United States Danfoss LLC Full time

    Job Description The Process Technician will be responsible for the assembly process in an assembly cell from set-up to testing. Key Responsibilities:Monitors and troubleshoots electrical and mechanical equipment used in the assembly process to build hydrostatic pumps, motors, and components.Provides line support for the assembly cell and is the next level...

  • Corporate Aircraft Avionics Technician

    6 days ago

    Van Nuys, California, United States Clay Lacy Aviation Full time

    **About the RoleWe are seeking a skilled Aircraft Avionics Technician to join our team at Clay Lacy Aviation. This is an exciting opportunity for a motivated individual to work with a leading private jet operator.**Job SummaryThe successful candidate will be responsible for maintaining, inspecting, and repairing aircraft avionics systems to ensure safe and...

  • Integration Technician

    3 weeks ago

    Van Horn, United States Blue Origin Full time

    At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We‘re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight!We are a diverse team of...