Social Worker Care Manager

2 months ago


Newport News, United States Bon Secours Mercy Health Full time

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Primary Function/General Purpose of Position The Social Worker, Care Management is responsible for providing clinical supervision to peers, Social Workers, and students. This role provides appropriate interventions and discharge planning services to patients and families and facilitates a smooth transition for the patient throughout the continuum of care by accessing hospital, community and governmental resources. Essential Job Functions Assesses constantly for best resource allocation with patient management activities both in hospital and community systems to advocate for cost containment without jeopardizing patient quality efforts. Completes initial and ongoing assessment of the patient and family's response to the diagnosis, living environment and discharge planning needs; Identifies and reports appropriate discharge barriers and avoidable days to promote resolution. Provides assessment for the source and significance of social, psychological, environmental, emotional, and economic factors that may contribute to the health and response to treatment of both inpatients of all ages and documents appropriately in the medical record. Coordinates patient and family interventions with attending physician, patient, family, care managers, and other staff; Develops treatment plan based on the assessment and mutually agreed upon goals with the patient, family and physician. Develops a plan of intervention, which is integrated with the interdisciplinary treatment team to establish continuum of care in congruence with ethical and legal considerations; Advocates, mediates, and negotiates a cohesive plan for maintaining or improving social supports and patient safety. Provides supervision for other social workers and students as appropriate Evaluates the effectiveness of interventions and actions in relation to the intended goals of the discharge plan; Revises intervention strategies and discharge plan as necessary; Identify barriers in service delivery systems and advocate for change; Evaluate patient outcomes and participate in process improvement. Collaborates with interdisciplinary team to enhance quality of care and efficiency: Works collaboratively with the health care team to facilitate the plan of care for inpatients and outpatients, as appropriate. Ensures chart documentation consistently meets the department and hospital standards for accountability and confidentiality; Recognizes legal responsibilities and identifies area of concern to Risk Management and Legal Services; Maintains current knowledge and is familiar with federal and state regulatory guidelines, institutional policies, and payer source policies; Documents interventions timely Advance Care Planning extends the compassionate ministry of Jesus and is integrated into the ministry’s Ethical and Religious Directive and is our duty as proponents of self-determination and informed consent. Attends appropriate clinical and professional organizations, workshops and meetings, Stays abreast of community resources available to facilitate safe patient transitions of care, Remains current on clinical advancements related to primary patient population, Proactively seeks to understand areas/roles outside of immediate area or role within department. ​ This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification BLS Basic Life Support – American Heart Association (required) Certification or active licensure in field of study as required by state and federal law (required) Case Management Certification preferred (ACM, CCM, or ANCC) (preferred upon hire, required within 3 years of hire) Education Bachelor of Social Work (required) Master’s degree in Social Work or healthcare related field (preferred) Work Experience 1 year of experience in clinical setting, experience with Casework principles, including diagnosis, assessment, crisis intervention, and treatment planning. Experience with Techniques in individual and family supportive counseling and knowledge of community resources, public assistance systems, Medicare or Medicaid (required) 1 year of experience in an acute care clinical setting (preferred) Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com


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