Complex Security Project Engineer

3 weeks ago

Alexandria, United States Johnson Controls International Full time

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away

What we offer

  • Competitive salary and bonus plan

  • Paid vacation/holidays/sick time - 15 days of vacation first year

  • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

  • Extensive product and on the job/cross training opportunities With outstanding internal resources

  • Encouraging and collaborative team environment

  • Dedication to safety through our Zero Harm policy

  • Company vehicle, Tools and Equipment to complete all jobs

  • Providing Scheduling and management support

  • JCI Employee discount programs (The Loop by Perk Spot)

  • Check us Out: A Day in the Life of the Building of the Future  

What you will do

The Project Engineer (PE) is a Field-based resource who supports the Installation and Service of large complex jobs. He/she will work closely with local resources, either internal or subcontracted, to ensure a clear understanding of both system design and scope of work from a technical perspective.  The PE is responsible for early awareness of large jobs & engagement with Sales Teams (Core & National/Govt.), the Centers of Excellence (COE), Field Leadership, and local Project Managers.  The PE will be aware of the technical competencies within the markets they support and recognize when delivery challenges may arise.  The Project Engineer will also help assess long-term technician development needs and develop training roadmaps with Field Leaders. This position is ultimately responsible for improving the customer experience and the financial performance of the jobs and service agreements that they support.  

How you will do it

  • Supporting the Installation and Service of large complex jobs within the geographic areas they support.

  • Monitoring both Customer Experience' and Est. vs. Act. GM%' trends within their assigned markets.  

  • Communicating best practices and preferred products/services to maximize operational performance.

  • Reviewing & reconciling system design, cost estimates, and scope of work documents for jobs in their area.

  • Participating in internal and external (customer) meetings as needed to review delivery plans.

  • Assessing the competencies/deficiencies of local delivery teams and developing long-term training roadmaps

  • Communicating proactively with Sales Teams and Centers of Excellence (COE) regarding new opportunities early in the pursuit/proposal process. 

  • Tracking productive time (activity categories & categories) to capacity and financial performance models

  • Other duties as assigned.

Required

Education

  • College degree, associate degree, or equivalent 2-year electronic trade school training.

Experience

  • 3+ years of supervisory or mid-level management experience within a field service-based company preferred.

Skills

  • Strong understanding of integrated security solutions

  • Proven technical skills including network configuration, Microsoft product knowledge, relational databases, various OS platforms.

  • Ability to troubleshoot complex systems at any level.

  • Excellent verbal and written communication skills

  • Collaborative work skills. Solution oriented

Preferred

  • Enterprise certification in Access Control and Video System platforms preferred.

#LI-JR22

#LI-On-Site

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process, please visit here .

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