Unemployment Compensation Claims Adjudicator I
4 weeks ago
The UC Claims Adjudicator is responsible for interviewing and analytical work for the Vermont Department of Labor, involving the adjudication of eligibility issues for benefits under the Vermont Unemployment Compensation (UC) law. Duties including contacting claimants, employers, and others to gather information pertaining to claims. Work at this level differs from higher level adjudicators in the complexity of cases assigned, and the increased feedback, direction and quality control review of cases. Incumbents function within established regulations, policies, and precedent decisions. Work is performed under the direction of an Unemployment Compensation Program Administrator.
This is an in-office position. Remote and/or hybrid work schedules are not available at this time.
Who May Apply
This position, Unemployment Compensation Claims Adjudicator I - Temporary (Job Requisition #50734), is open to all State employees and external applicants. This is a temporary position. Temporary work is typically for variable hours, and is not expected to be full-time. The State does not guarantee 40 hours of work per week.
If you would like more information about this position, please contact beth.berube@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.
Environmental Factors
Work is performed in a call center. Incumbent must work with a heavy caseload with extreme and exacting time lapse requirements and deadlines, and pass ongoing and quarterly federal quality review. Work is also subject to appeal with Administrative Law Judges, Employment Security Board and the Vermont Supreme Court. Incumbents can expect to encounter stressful situations with dealing with claimants', employers, and others.
Minimum Qualifications
Bachelor's degree AND one (1) year or more of experience at or above a technical level in unemployment compensation programs, insurance claims adjusting, customer service, working in a call center, or performing high level administrative duties. Administrative duties are those beyond general clerical or secretarial, such as interpretation of laws, rules and regulations; data collection and analysis; and implementing program policies and procedures.
OR
Associate's degree AND three (3) years or more of experience at or above a technical level in unemployment compensation programs, insurance claims adjusting, customer service, working in a call center, or performing high level administrative duties. Administrative duties are those beyond general clerical or secretarial, such as interpretation of laws, rules and regulations; data collection and analysis; and implementing program policies and procedures.
OR
High school diploma or equivalent AND five (5) years or more of experience at or above a technical level in unemployment compensation programs, insurance claims adjusting, customer service, working in a call center, or performing high level administrative duties. Administrative duties are those beyond general clerical or secretarial, such as interpretation of laws, rules and regulations; data collection and analysis; and implementing program policies and procedures.
Preferred Qualifications
Experience in journalism, conducting investigative interviews, or insurance claims adjusting.
Equal Opportunity Employer
The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
-
Montpelier, United States State of Vermont Full timeOverview Interviewing and analytical work at an entry technical level for the Vermont Department of Labor involving the adjudication of eligibility issues for benefits under the Vermont Unemployment Compensation law. Duties including contacting claimants, employers, and others to gather information pertaining to claims. Work at this level differs from higher...
-
Unemployment Compensation Claims Adjudicator II
3 weeks ago
Montpelier, United States State of Vermont Full timeOverview Interviewing and analytical work at a technical level for the Vermont Department of Labor involving the adjudication of contested claims for benefits under the Vermont Unemployment Compensation law. Duties including contacting claimants, employers and others to gather information pertaining to claims. Work at this level differs from the UC Claims...
-
Montpelier, United States State of Vermont Full timeOverview Interviewing and analytical work at a technical level for the Vermont Department of Labor involving the adjudication of contested claims for benefits under the Vermont Unemployment Compensation law. Duties including contacting claimants, employers and others to gather information pertaining to claims. Work at this level differs from the UC Claims...
-
Montpelier, Vermont, United States State of Vermont Full timePosition Overview This role involves conducting interviews and performing analytical tasks at a technical level for the Vermont Department of Labor, focusing on the adjudication of disputed claims for unemployment benefits under the Vermont Unemployment Compensation law. Responsibilities include reaching out to claimants, employers, and other relevant...
-
Montpelier, United States State of Vermont Full timeTitle: Unemployment Compensation Customer Service Representative Application Deadline Date: 08/29/2024 Department: Labor Location: Montpelier, VT, US Position Type: Permanent Schedule Type: Full Time Hourly Rate: $21.32 Overview The Vermont Department of Labor is looking for an experienced customer service representative to join the Unemployment Insurance...
-
Montpelier, United States State of Vermont Full timeOverview The Vermont Department of Labor is looking for an experienced customer service representatives to join the Unemployment Insurance team! The Unemployment Insurance Customer Service Representatives I provide specialized, professional level work involving interviewing of claimants by telephone for unemployment benefits. Duties include conducting...
-
Montpelier, United States State of Vermont Full timeOverview The Vermont Department of Labor is looking for an experienced customer service representatives to join the Unemployment Insurance team! The Unemployment Insurance Customer Service Representative I provides specialized, professional level work involving interviewing of claimants by telephone for unemployment benefits. Duties include conducting...
-
Unemployment Compensation Tax Auditor I
1 month ago
Montpelier, Vermont, United States State of Vermont Full timeOverviewThe UC Tax Auditor position will be assigned to provide coverage to Vermont employers in the Chittenden County Region. Residency in Chittenden County is strongly preferred as regular travel within this region is required. This position will audit employer payroll and disbursement records to determine whether an employer is properly reporting wages...
-
Unemployment Compensation Tax Auditor I
1 month ago
Montpelier, United States State of Vermont Full timeApplication Deadline Date: 08/13/2024 Department: Labor Location: Home Based, VT, US Position Type: Permanent Schedule Type: Full Time Hourly Rate: $23.76 Overview The UC Tax Auditor position will be assigned to provide coverage to Vermont employers in the Chittenden/Addison County region . Residency in Chittenden/Addison counties of Vermont is strongly...
-
Unemployment Compensation Tax Auditor I
1 month ago
Montpelier, United States State of Vermont Full timeOverviewThe UC Tax Auditor position will be assigned to provide coverage to Vermont employers in the Chittenden County Region. Residency in Chittenden County is strongly preferred as regular travel within this region is required. This position will audit employer payroll and disbursement records to determine whether an employer is properly reporting wages...
-
Unemployment Compensation Tax Auditor I
2 months ago
Montpelier, United States State of Vermont Full timeOverview The UC Tax Auditor position will be assigned to provide coverage to Vermont employers in the Chittenden/Addison County region. Residency in Chittenden/Addison counties of Vermont is strongly preferred as regular travel within this region is required. This position will audit employer payroll and disbursement records to determine whether an employer...
-
East Montpelier, Vermont, United States State of Vermont Full timePosition Overview The State of Vermont is seeking skilled customer service professionals to join the Unemployment Insurance division. The Unemployment Insurance Customer Service Representatives I engage in specialized, professional tasks that involve interviewing claimants via telephone regarding their unemployment benefits. Key responsibilities include...
-
East Montpelier, Vermont, United States State of Vermont Full timePosition Overview The State of Vermont is seeking skilled customer service professionals to become part of the Unemployment Insurance team. The Unemployment Insurance Customer Service Representatives I engage in specialized, professional-level tasks that involve interviewing claimants via telephone regarding their unemployment benefits. Key responsibilities...
-
Unemployment Compensation Tax Auditor II
1 month ago
Montpelier, United States State of Vermont Full timeOverview The UC Tax Auditor position will be assigned to provide coverage to Vermont employers in the Chittenden County Region. Residency in Chittenden County is strongly preferred as regular travel within this region is required. This position will audit employer payroll and disbursement records to determine whether an employer is properly reporting wages...
-
Unemployment Compensation Tax Auditor II
1 month ago
Montpelier, United States State of Vermont Full timeOverviewThe UC Tax Auditor position will be assigned to provide coverage to Vermont employers in the Chittenden County Region. Residency in Chittenden County is strongly preferred as regular travel within this region is required. This position will audit employer payroll and disbursement records to determine whether an employer is properly reporting wages...
-
Unemployment Compensation Tax Auditor II
4 days ago
Montpelier, Vermont, United States State of Vermont Full timePosition Overview The Unemployment Compensation Tax Auditor II will be responsible for overseeing Vermont employers within the Chittenden County area. Preference will be given to candidates residing in Chittenden County due to the necessity for regular travel throughout this region. This role involves auditing employer payroll and disbursement records to...
-
Claims Assistance Customer Service Agent
1 week ago
East Montpelier, Vermont, United States State of Vermont Full timePosition Overview The State of Vermont is seeking dedicated customer service professionals to join the Unemployment Insurance division. The Unemployment Insurance Customer Service Representatives I engage in specialized, professional tasks that involve interviewing claimants via telephone regarding their unemployment benefits. Key responsibilities include...
-
UC Customer Service Rep I
3 months ago
East Montpelier, United States State of Vermont Full timeOverview The Vermont Department of Labor is looking for an experienced customer service representatives to join the Unemployment Insurance team! The Unemployment Insurance Customer Service Representatives I provide specialized, professional level work involving interviewing of claimants by telephone for unemployment benefits. Duties include conducting...
-
Technical Program Specialist
1 day ago
Montpelier, Vermont, United States State of Vermont Full timeJob SummaryWe are seeking a highly skilled and experienced Program Administrator II to join our team at the State of Vermont. This is a Limited Service position, which is non-tenured and authorized for a specific period of time.Key ResponsibilitiesConduct interviews with claimants by telephone for unemployment benefits, assessing individual needs and...
-
Crop Claims Field Adjuster I
19 hours ago
Montpelier, Vermont, United States Zurich NA Full timeAbout the RoleZurich North America is seeking a highly skilled Crop Claims Field Adjuster I to join our Rural Community Insurance Services (RCIS) team. As a leading crop insurance provider in the U.S., RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents.The ideal candidate will be responsible...
