Roadside Adjuster

Claims Adjuster with the ability to communicate compassionately and effectively to resolve low exposure insurance claims. This person will also provide outstanding customer service and have the ability to handle a large volume of claims.

Responsibilities

• Analyze, review, and interpret policies to assess coverage and liability
• Handle simple to moderate complexity claims, including single vehicle losses to glass claims
• Establish and maintain proper loss and expense reserves on their claims
• Determine what investigation is necessary on more complicated claims to bring a claim to an equitable conclusion for all parties involved
• Responsible for controlling the work done by the independent adjuster/appraiser
• Document, verify and review damages
• Make timely payments to insureds, claimants and/or shops

• Recommended for a four-year degree or equivalent experience
• 1+ years' experience handling claims, including understanding and interpreting auto policies
• Knowledge of and adherence to the state laws and regulations governing the handling of auto liability claims
• Basic understanding of insurance, claims, mathematics, construction, auto physical damage
• State adjuster's license where domiciled
• Non-resident adjuster's license where required in the states where we do business
• Exceptional organization skills while moving from task to task in a high pace environment

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program