Medical Office Admin

2 weeks ago

Puyallup, United States Hanger Full time
Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

In this role, you will have the opportunity to provide administrative support to patients, fellow employees and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency, and customer service. Typical responsibilities include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research and responding to telephone inquiries.

Your Impact
  • Responsible for patient appointment scheduling
  • Creation of new patient charts and maintenance of patient records
  • Scanning and filing patient documents and ensuring complete and accurate information
  • Managing incoming phone calls
  • Obtaining insurance authorization
  • Providing financial counseling for patients and posting over the counter (OTC) payments
  • Daily document research on an electronic health/medical record system
Minimum Qualifications

Minimum Qualification:

  • High school diploma or GED required. 
  • Requires less than 1 year of customer service, administration or related experience.
  • Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Preferred Qualifications and Experiences:

  • At least 1-2 years of experience with EMR/electronic health/medical record systems (preferably NextGen and/or OnBase). 
  • Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols. 
  • Associate's degree.
  • Ability to type 40 correct words per minute. 
  • At least 2 years of computer and office equipment experience including MS Office products (Word, Excel), e-mail and automated billing systems, facsimile machines, calculator, postage machine, copiers, etc. 
  • Basic administrative math accounting skills.

Physical Requirements:

  • While performing the duties of this job, the employee will regularly be required to sit, walk and stand; occasionally bend or twist; regularly talk and hear, both in person and by telephone; use hands to operate standard office equipment; reach with hands and arms (to include reaching overhead); and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
Additional Success Factors
  • Excellent organizational skills and the ability to manage multiple tasks (ex. multitasking) with a high degree of detail orientation while working in a fast paced environment. 
  • Resourceful team player who excels at building trusting relationships with patients, referral sources, and colleagues. 
  • Personable office professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse population in multicultural settings. 
  • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects in a fast paced environment. 
  • Strong interpersonal, oral (including telephone) and written communication skills, including the ability to follow written and verbal directions. While performing this client facing position, working with a diverse population in multicultural settings, there will large amounts of communication (oral and written) including but not limited to clinicians, patients, physicians, physician’s office representatives, other staff members (field associates, managers, directors) and/or business representatives.
  • Demonstrated ability to provide a high level of customer service to patients, fellow employees and referral sources.
  • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
  • Keep the patient at the center of everything that you do, building lifelong trust.
  • Foster open collaboration and constructive dialogue with everyone around you.
  • Continuously innovate new solutions, influencing and responding to change.
  • Focus on superior outcomes, and calibrate work processes for outstanding results.
  • Ability to work with physically challenged individuals.
  • Working knowledge of state, federal, regional collection and reimbursement laws, HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols.

(Washington Only) Pay range of $20.00- $24.00/hour + bonus + benefits. This pay range is posted to comply with Washington State Law. Hanger salary ranges in other states will vary based on skill, ability, knowledge, geographic location and other variables.

Our Investment in You
  • Competitive Compensation Packages
  • 8 Paid National Holidays & 4 additional Floating Holidays
  • PTO that includes Vacation and Sick time
  • Medical, Dental, and Vision Benefits
  • 401k Savings and Retirement Plan
  • Paid Parental Bonding Leave for New Parents
  • Flexible Work Schedules and Part-time Opportunities
  • Generous Employee Referral Bonus Program
  • Mentorship Programs- Mentor and Mentee
  • Student Loan Repayment Assistance by Location
  • Relocation Assistance
  • Regional & National traveling CPO/CO/CP opportunities
  • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HPO

  • Medical Office Coordinator

    4 weeks ago

    Puyallup, Washington, United States Woodcreek Provider Services LLC Full time

    Job SummaryWoodcreek Provider Services LLC is seeking a skilled Medical Receptionist to provide exceptional patient care and administrative support in our clinics. As a key member of our healthcare team, you will be responsible for greeting visitors, answering questions, scheduling appointments, and checking patients in for their visit, all while upholding...

  • Medical Assistant

    3 months ago

    Puyallup, United States MultiCare Clinics Full time

    You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...

  • Medical Assistant

    1 day ago

    Puyallup, United States PACIFIC PODIATRY GROUP, PS Full time

    Company DescriptionPACIFIC PODIATRY GROUP, PS is a busy, private medical practice based at 7808 PACIFIC AVE, Tacoma, Washington, United States. Our practice focuses on providing high-quality podiatry care to patients at all of our four locations in Tacoma, Puyallup, Spanaway and Gig Harbor.Role DescriptionThis is a full-time on-site role for a Medical...

  • Corrections Officer

    3 weeks ago

    Puyallup, Washington, United States City of Puyallup, WA Full time

    Job SummaryWe are seeking a highly skilled and dedicated Corrections Officer to join our team at the City of Puyallup, WA. As a Corrections Officer, you will be responsible for ensuring the safe and secure custody of inmates, as well as providing support to the corrections team.Key ResponsibilitiesProcess prisoners into jail, ensuring their safekeeping while...

  • Medical Receptionist

    4 weeks ago

    Puyallup, Washington, United States Sea Mar Community Health Centers Full time

    Job SummarySea Mar Community Health Centers is seeking a skilled Medical Receptionist to join our team at our Puyallup Medical and Dental Clinic. As a key member of our front office staff, you will be responsible for processing patient information, scheduling appointments, and providing exceptional customer service to our patients.This is an on-call...

  • Tax Office Operations Manager

    4 weeks ago

    Puyallup, Washington, United States H&R Block Full time

    About H&R BlockWe are a leading provider of tax preparation and financial services, committed to helping individuals and businesses achieve their financial goals. Our mission is to provide exceptional service, expertise, and value to our clients, while fostering a culture of inclusivity, diversity, and respect.Job SummaryWe are seeking an experienced...

  • Medical Receptionist

    4 weeks ago

    Puyallup, Washington, United States Sea Mar Community Health Centers Full time

    Job SummarySea Mar Community Health Centers is seeking a highly skilled and customer-focused Medical/Dental Receptionist to join our team at our Puyallup Medical and Dental Clinic. As a key member of our front office team, you will be responsible for providing exceptional patient service, processing patient information, and making medical appointments. If...

  • Dental Office Leadership Position

    3 weeks ago

    Puyallup, Washington, United States Woodland Dental Center Full time

    Overview:Woodland Dental Center is seeking a highly skilled Office Manager to lead our team of dental professionals. We provide a wide range of dental services and prioritize excellent patient care. The ideal candidate will possess strong leadership abilities, impressive multitasking skills, and a patient-focused mindset.Schedule:Full-timeWhat We...

  • Probation Officer

    3 weeks ago

    Puyallup, Washington, United States City of Puyallup, WA Full time

    Job SummaryThe City of Puyallup is seeking a highly skilled Probation Officer to join our team. As a Probation Officer, you will be responsible for performing probation casework for adult criminal offenders charged with misdemeanant crimes.Key ResponsibilitiesOversee community agencies providing treatment servicesRefer defendants and families in need of...

  • Medical Assistant

    4 weeks ago

    Puyallup, Washington, United States MultiCare Health System Full time

    About the RoleWe are seeking a skilled Certified Medical Assistant (CMA) to join our team at MultiCare Health System. As a CMA, you will play a vital role in providing high-quality patient care and supporting our healthcare team.Key ResponsibilitiesPerform safe clinical skills within the scope of practice of the CMA, including clinical duties in the...

  • Medical Assistant

    3 months ago

    Puyallup, United States MultiCare Clinics Full time

    You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...

  • Corrections Officer

    3 weeks ago

    Puyallup, Washington, United States City of Puyallup, WA Full time

    Are you a dedicated and detail-oriented professional looking for a challenging role in law enforcement? The City of Puyallup, WA is seeking a qualified Corrections Officer to join our team at the Puyallup Detention Facility. As a Corrections Officer, you will play a critical role in ensuring the safety and security of our community by enforcing laws and...

  • Medical Assistant

    4 weeks ago

    Puyallup, Washington, United States MultiCare Clinics Full time

    Join Our Team as a Medical Assistant - Nephrology SpecialistWe are seeking a highly skilled and compassionate Medical Assistant to join our team at MultiCare Clinics. As a Medical Assistant - Nephrology Specialist, you will play a vital role in providing exceptional patient care and supporting our clinical team.Responsibilities:Perform safe clinical skills...

  • Medical Assistant

    2 weeks ago

    Puyallup, United States MultiCare Clinics Full time

    You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...

  • Medical Support Specialist

    3 weeks ago

    Puyallup, Washington, United States Concentra Career Choice Full time

    Job SummaryWe are seeking a highly skilled Medical Support Specialist to join our team at Concentra Career Choice. As a Medical Support Specialist, you will play a vital role in providing quality clinical care and excellent patient experiences.Key ResponsibilitiesPerform routine medical and testing procedures under direct supervision of the treating...

  • Medical Assistant

    4 weeks ago

    Puyallup, Washington, United States MultiCare Clinics Full time

    Transform Patient Care with UsAt MultiCare Clinics, we're dedicated to delivering exceptional patient care and creating a supportive work environment for our healthcare professionals. As a Certified Medical Assistant, you'll play a vital role in our ambulatory care team, working closely with licensed healthcare practitioners to provide top-notch patient...

  • Medical Assistant

    4 weeks ago

    Puyallup, Washington, United States MultiCare Health System Full time

    About the JobWe are seeking a Certified Medical Assistant (CMA) to join our team at MultiCare Health System. As a CMA, you will play a vital role in providing excellent patient care and supporting our healthcare team.ResponsibilitiesPerform safe clinical skills within the scope of practice of the CMA, including clinical duties in the management of ambulatory...

  • Family Medicine Physician

    3 weeks ago

    Puyallup, Washington, United States Washington Permanente Medical Group Full time

    About UsWashington Permanente Medical Group (WPMG) is a clinician-led, self-governed and independent multi-specialty group practice, providing care to the more than 700,000 Kaiser Permanente patients in Washington state.We work unencumbered by traditional health care obstacles and without silos; prioritizing people over profits, collaboration over ego, and...

  • Medical Assistant-Nephrology Puyallup

    3 months ago

    Puyallup, United States MultiCare Health Systems Full time

    You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...

  • Full-Time Speech Language Pathologist in South Hill, Washington

    4 weeks ago

    Puyallup, Washington, United States Soliant Full time

    Job DescriptionSoliant is seeking a passionate Speech Language Pathologist to join our team in a full-time school-based position. The ideal candidate will have a minimum of 1+ years of experience in speech therapy and be licensed in the State of Washington.Prevent, assess, diagnose, and treat speech, language, communication, cognitive-communication, social,...